Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
2.4 out of 5
60% of guests recommend
2.6 Room cleanliness
2.8 Service & staff
2.8 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
by Sidharthfrom Noida

Posted May 28, 2014 on Hotels.com
Stay at Hotel Madhuban Highlands was very comfortable.Room was clean and tidy.Service was very good.hotel has a decent gym and spa.Location is ideal-close to city center.
1 out of 5
Recommended
for Families
by A verified travelerfrom Ahmedabad

Worst Hotel 0 DOnt Stay if you have other options.

Posted Jun 6, 2013 on Hotels.com
The hotel shows misleading photographs. All complaints to the front desk are answered as "Talk to your agent". There are no. service nos. listed on the telephone provided. They dont have an IDD or STD facility and there is no network inside rooms. The wifi is slow and gets disconnected often. The room service is like dial a few times till they pick up and tell you you called the wrong extension. keep guessing. When you complain of rooms, the front desk is not even apologetic. Worst hotel stay. I had to cut it my trip. Dont stay here its a night mare.
2 out of 5
by Stevenfrom Bangalore, Karnataka, India

Would NOT pay this much for this hotel again

Posted May 10, 2013
Pros: the quiet
Cons: feces on the underside of the toilet seat and mold in the bathroom and the lack of temperature control in the room and lack of the mountain view
Location: away from the tourist attractions in the town - not where it shows up on Google Maps
feces on the underside of the toilet seat, mountain view was a meter from our window and went the entire height of the hotel (the hotel is built into the side of the hill), the pillow case looked as though it had been used for a mouse nest, the bathroom was moldy and the linens were soiled, the temperature control in the room did not work, the advertised balconies were not available from our room, the staff at the front desk could not give any "tourist" assistance, and the facilities advertised did not exist. That we enjoy peace and quiet on the vacation was a redeeming factor in that the hotel is not really close to the "attractions" in Mussoorie, so the room was quiet.
1 out of 5
by Nitinfrom Pune, Maharashtra, India

Disappointing Stay

Posted Jun 24, 2012
Pros: Only good thing was food and Restaurant Staff.
Cons: Every thing including room.
Stayed in this hotel for 3 nights in June 2012 and was very disappointed with kind of service they provided. Booked Studio room but it was horrible. AC never worked (no help from staff either), service mentioned in the website not fully provided. Only good thing was food. Overall BIG DISAPPOINTING. Don’t go in Hotel Madhuban Highlands.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel was good

Posted May 30, 2012
Hotel was good however we may get hotel fortune in same rate