Ratings based on 24 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
3.7 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
for Couplesby Dr Gurinderjit Singh from Ludhiana
Excellent service & facilitiesPosted Mar 18, 2014 on Hotels.com
for Familiesby Bhupinder Singh from Kanpur
un professionalPosted Mar 12, 2014 on Hotels.com
We were sent a mail confirming that our package was with breakfast, later we were told that the breakfast was for 3 rooms and we would have to pay for the bal 4 rooms which we did. Same was the case with pick up and drop off,they need to be more professional and clear with the customer,once you confirm you have to go with it.
for Couplesby Gemmevampire
Posted Mar 10, 2014 on Hotels.com
Recommendedby MANOJ from GURGAON
GREAT VIEW OF THE VALLEYPosted Feb 5, 2014 on Hotels.com
WENT TO CELEBRATE THE MARRIAGE ANNIVERSERY AND IT WAS AN AMAZING EXPERIENCE
for Everyoneby A verified traveler
Posted Jan 27, 2014
for Familiesby doc
dissapontedPosted Dec 29, 2013 on Hotels.com
It was my birthday on christmas and we decided to take a family vacation in mussourie and celebrate it there. The reveption staff was very courteous but were themselves very discouraging on the room size we had booken in the new vv towers (new one) even though it wasnt as bad.they provide you a mattress on the floor for an extra bed and charge 2000 inr for that. The complimentary cake they put in the room was spoilt (so disgusting) the hallways smelt like gutters, apparently they had some sanitation issues. They messed up the buffet breakfast inclusion with tge booking I made and refused to enjoy the buffet breakfast and were advised to either order in room dining or go to the coffee shop which is not in the old hotel building nemore nd one has 2 take a transport back to tge vv tower building just to reach the coffee shop. So basically there was no way you could order food in the main resturant and sit out and enjoy a sunny morning breakfast with the family.when I brought it to the notice of the manager.they did big talk about taking care of it but it was all talk and no walk.the staff in the hotel is mostly filled with trainees who when asked anythin from housekeeping to resturant just show up a blank look and bungle up the whoke thing nd sheepishly smike and say sorry I dont know I am a trainee. I never payed for sub standard service and never agreed to be part of some training program.i had been a regular to jaypee and expected it to be the same but this time around the hotel has gone to the dogs and I woukd strongly advice people to look for better options such as the fortune grace and savoy which are far better in terms of everything now and much better located. Hotels.com gives the best deals of all the hitels though.
Recommendedby timmy from jalandhar
Posted Nov 27, 2013 on Hotels.com
worst experience,aircon was nt working,tried to call many times but no respond & when the staf member came,the answer was not satisfactory
for Everyoneby Mon from NC USA
Away from the city centrePosted Nov 10, 2013
Pros: Service and food.
Cons: Fix up the pace and improve interior lighting.
Location: Nothing nearby.
Best hotel in the area. Food and service was great. Facilities need improvement. rated 4to 5 star because of the facilities it offers and not because of the quality of the facilities. Buildings need repairs and exterior could be better maintained.
for Familiesby Joseph Mathew from Thrissur, Kerala
An Excellent property for a homely vacationPosted Nov 1, 2013 on Hotels.com
Jaypee Residence is an excellent property,neat and clean, excellent location,very comfortable, with all the facilities for a homely vacation for all people at all ages.We would love to go there again, and will recommend to any one else looking for both professional as well as personnel stay.I feel this property has been less rated and less advertised for the facilities they offer.
for Familiesby shiv from punjab
gym is not goodPosted Oct 29, 2013 on Hotels.com
all gym machine is very very old , i never see gym like this in any 5* hotel, you can't do exercise in this gym.....very bad gym