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Reviews of Alpina Hotels & Suites

3 out of 5
Alpina Hotels & Suites
E 506 GK-II, New Delhi, Delhi N.C.R

Reviews

7.8

Good

Rating 10 - Excellent. 3 out of 19 reviews" "
Rating 8 - Good. 12 out of 19 reviews" "
Rating 6 - Okay. 2 out of 19 reviews" "
Rating 4 - Poor. 2 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

9.0/10

Cleanliness

6.8/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have used the hotel before. Is very comfortable. Nothing too jazzy. Feels like a clean ‘home’ thpe environment. Staff is very friendly.
Stayed 2 nights in Dec 2019
Response from Pooja Vats on Jan 6, 2020
Dear Guest Wish you a very Happy New year & thanks for sharing your reviews looking forward to meet you again . regards

8/10 Good

Balamurugan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good. Room service is only between 6 AM to 12 mid night only.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice, comfortable place. Nicest hotel in the area. Staff is friendly and attentive. Basic amenities, but comfortable and very clean hotel
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay!
Great location and an easy stay. No problems at all.

4/10 Poor

Vinod, UK

Liked: Cleanliness, room comfort
Good location Very high Music with wedding parties
This is a budget hotel with very close Amenities. The hotel Restaurant seating is very limited for Breakfast. The wifi is also very limited and we were always having to call the reception to sort out the internet.This hotel is being used by tourists, they check-in, in the middle of the night and make lots of noise. This hotel is also being used for weddings so they play very Loud and high music at night till morning. They often beat the drum in the garden till 2am in the morning and to make things worse the guest get drunk and when they go into their rooms they make even more noise. You also get stale smell of cigarette smoke in your room through A/C.

8/10 Good

MAMTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was a business trip , had a short stay , rooms are nice .

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
A pleasant stay at Alpina Hotel,GK II,New Delhi,IN
I was very pleased with the service provided me by Alpina Hotels & Suites during my stay in September 2015. They could improve by explaining to the hotel guests what amenities they offer as part of the room rent and what is extra. Also they fell short in explaining how to use the A/C, lighting, phone and the TV; especially because I was foreigner to the country. Encouraging the guests to use the facilities would enhance their stay and satisfaction. The staff was very courteous and the security was excellent.

4/10 Poor

Sharat, pune

Disliked: Staff & service
Decent. Just about satisfied
1. The hotel has been done up well. The rooms are of just the right size. Thanks to the rates offered by Hotels.com it was worth it. 2. The staff courtesy borders from stern to just being polite. Expected more courtesy from them. 3. The buffet was a budget buffet. Just enough and you need to ask to be served or push them to give you the items on the menu.

6/10 Okay

Mujtaba, Kabul Afghanistan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good
Hotel is in good location but front disk is not good if you tell him you booked through Expedia he thinks your from another plants overall good but front disk need to be changed.

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
“Pleasant and efficient”
I was with my six friends for our first trip to India and the reception accorded to us was simply exceptional. The hotel reception was attentive to our needs, the rooms were very well appointed and the food was very good and affordable. Will definitely return to Hotel Alpina & suites.....

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Alpina Hotel is well made and clean as the pictures show on the expedia site. The helpfulness of staff and the luxury of the rooms made my stay for 2 nights a joyful experience. If you enjoy the flavor of a small Boutique Hotel, you will love this place for its warm intimacy and location.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel for short stays with small expectations
Rooms were clean and Wifi internet worked fine all time without any complains. Don't consider the offered breakfast as an option. The choices are very limited and apart from simple toast with "synthetic" marmalade (with no taste) it's fully focused on Indian breakfast preferences. No drinkable coffee is provided. For taxis the hotel is completely overcharging and the provided drivers are unfriendly... Ours complained as he had to go 3km more to reach terminal 3 instead of 1 and that this extra distance is not included in our 800INR!! airport shuttle fee...

8/10 Good

faiyaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
good hotel, needs better staff
room was clean and tidy. the bathroom was very clean and a awesome powerful shower with hot water. good deal for the price my tv and phone didnt work and it never got fixed even though i stayed two nights. check in and check out was smooth enough but staff look constantly grumpy and annoyed . with better staff it might be a winner

8/10 Good

GE, Mumbai

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bad Front Office
The hotel's good but ruined by a sullen front office receptionist who looked at me like I was from Mars when I said I was an Expedia customer. At breakfast, which was okay, I asked for an omlette to be told that they were serving only vegetarian because the Hindu festival of Navrathri was on. Amazing, have stayed in all forms of guest houses in India before, never ever heard that one. And then asked the receptionist for an iron. He struggled to respond for some reason. On much prodding he told me the MD had stopped giving out irons because of some `case'. The other guy standing there was more helpful. "there are some shops around but they open at 9.30 or so," he said. At which point I would be out of the place. While departing, the same front office guy asked me if I had anything else to pay while leaving...so I pointed out that I paid the full amount to Expedia. He accepted that without any argument but why ask at all !! To be fair, the rooms are quite good and the location is fine too. The breakfast, simple as it is, is fine too. The egg thing sounded bizarre thats all.

10/10 Excellent

Sanny, DE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes kleines Hotel
super Service, Problem mit der Zimmer karte öfter, ansonsten alles TOP

6/10 Okay

Bert en Ingrid

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Oppikken luchthaven was inbegrepen in prijs en ook met SMS bevestigd door hotel, maar er was niemand. Men kon de chauffeur telef. niet meer bereiken, dus moesten we om 0:30 in de nacht zelf taxi regelen.én extra betalen. Om 01 u30 doodmoe en dorstig in hotel, er was niets meer te krijgen om te drinken. Gelukkig 1 klein flesje water op kamer om met 2 onze dorst te lessen en tanden te poetsen. Kennis Engels aan balie klein en enthousiame was ver te zoeken. Misschien pech gehad.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service