Ratings based on 28 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
64% of guests recommend
3.1 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Overnight Stay Before Destination
by SHARMA from LONDON

Posted Oct 28, 2013 on Hotels.com
REASONABLY GOOD.
Comment from Hotel Management
Mar 8, 2014 by Avanish, Hotel Management
Respected sir/ madam, I would like to say you Thanks from my heart for your valuable feedback. It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high. It will be our honor so serve you better again with hope to see you soon in bb palace again dear. Regards Mr Avanish Kumar General manager
3 out of 5
Recommended
for Business Travelers
by shibu from thrissur

good room at less place

Posted Oct 27, 2013 on Hotels.com
Stay was comfortable. location is interior.
Comment from Hotel Management
Feb 15, 2014 by Avanish, Hotel Management
Respected Sir / Madam, Thanking you for your valuable feedback. It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high . It will be our honor so serve you better to better hospitality again. Regards Avanish kumar - General Manager
3 out of 5
by A verified traveler

single woman 55+ travelling

Posted Oct 15, 2013
Pros: pleasant staff , nice large rooms with good furniture and fittings but not well maintained
Cons: cleanliness, windows needed washing but very hard in a dusty area of Delhi
if you are a single woman over 50 travelling I would not recommend this hotel or area of Delhi unless you are a seasoned traveller in 3rd world countries .. The hotel staff were lovely but forgetful I only stayed a night and then found a great hotel close to Janpath and Connaught
Comment from Hotel Management
Jun 14, 2014 by Avanish, Hotel Management
Respected Sir / Madam, Thanking you for your valuable feedback. It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high . It will be our honor so serve you better to better hospitality again. Also we will defiantly try your next visit complete stay with us. Regards Avanish kumar - General Manager
3 out of 5
Recommended
by Neo

Posted Aug 6, 2013 on Hotels.com
Comment from Hotel Management
Mar 8, 2014 by Avanish, Hotel Management
Respected sir/ madam, Thank you for the valuable feedback. It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high. It will be our honor so serve you better again. Regards Mr Avanish Kumar General manager
5 out of 5
Recommended
for Everyone
by Rads from Los Angeles, CA, USA

Love you bb palace ...

Posted Jul 12, 2013
I stayed in this hotel for 2 days and it was a sheer pleasure staying here in the true sense of it. The staff is very supportive, co - operative and friendly. The cleanliness is exceptional. The food is extremely delicious. It is a very safe hotel especially for single women travellers . The hotel is so centrally located that almost all important tourist attractions, public transportations , major markets and shopping areas are in close proximity.
Comment from Hotel Management
Jul 12, 2014 by Avanish, Hotel Management
Respected sir/ madam, Thank you for the valuable feedback. It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high. It will be our honor so serve you better again. Regards, Avanish Kumar General manager
5 out of 5
Recommended
for Everyone
by kuppal04 from Mumbai, Maharashtra, India

amazing ,amazing hotel in Delhi ,loved it

Posted Jul 12, 2013
Pros: the restaurant on the top floor ,cleanliness ,free pick up from airport ,location .
Cons: nothing
Location: center on Delhi karol Bagh ,very busy ,good shopping ,amazing street food ,lot of good restaurant around the hotel
Best boutique hotel in Delhi ,excellent hotel, superb staff ,amazing cleanliness, good Wi-Fi . good location is in the centre on Delhi Karol Bagh ,restaurant close to hotel are KFC ,McDonald, pizza hut and lot of bars around the hotel but nothing beats the hotel food it was delicious and price was also very reasonable TIP : try their chicken biryani and chicken Tikka masala it was divine. Well connected ,metro is 500 meters from hotel and bus stand is 20 meters ,the area is pretty safe This hotel is located on main road with three side open .which I didn't see in most of the hotel in Karol Bagh which don't have windows and is located in small residential area . This hotel is the best hotel in Karol Bagh it has been awarded the best boutique hotel in Delhi twice no wonder why .
Comment from Hotel Management
Jul 12, 2014 by Avanish, Hotel Management
Respected sir/ madam, Thank you for the valuable feedback. It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high. It will be our honor so serve you better again. Regards Mr Avanish Kumar General manager
1 out of 5
Recommended
by Davendra

Don't stay here

Posted Dec 6, 2012 on Hotels.com
Worst hotel I have ever stayed in. Booked for too night only stayed one. Lost my money for the second night. It wasn't clean, noisy neighbouhood. Dogs barking all night. Windows too thin. Wouldn't recomemnd this to anyone.
2 out of 5
by A verified traveler

Posted Feb 14, 2012 on Hotels.com
hotel is situated in a dirty area. room is small and the bathroom is very old and needs renovation.
1 out of 5
by A verified traveler from london

Hotel is disgusting!!

Posted Nov 28, 2011
This hotel is rank! There's much better budget accommodation around; Its location is in a VERY filthy& built up street which is noisy 24hrs!! but is close to attractions. The towels were dirty&hard,we didn't use them!The sheets were dirty,wifi didnt wrk You have to ring&ask for hot water but you don’t get much as there’s a big bucket u have to fill&wash from! u can’t use the shower as an actual shower as it just floods the bathroom! They advertise hotel pick up but they didn’t pick us up even though they confirmed via email that they would be!Not nice when you land at 4am!!! We paid for a taxi ourselves &they offered to drop us at the airport at the end of our stay!fair enough even though the person at the front desk told us we paid twice the amount we should have paid 4taxii!(Should be 650rupees MAX) When we got the hotel transfer 2the airport it was a busted up fiat panda that turned up!! With no seat belts,the boot didn’t open so they had to cram our bags into the front passenger seat! AND we had a mouse in the room!! My wife left her eye liner pencil on the bed before we went out and when we got back it was chewed to bits and when I opened the fridge cabinet you could see it was full of mouse droppings!! We called the front desk,they sent2porters2 the room with a sticky pad2catch it with! After half an hr they caught it&just walked out&shut the door!! Leaving the mouse droppings&the chewed up pencil! The hotel has a horrible smell throughout.
3 out of 5
Recommended
by A verified traveler from Melbourne, Australia

Bit Shabby but excellent service great staff. Staff will do their best to fulfil your needs.

Posted Nov 10, 2011
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