Ratings based on 286 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
88% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Castleton, NY

Great one night before flying out

Posted Mar 10, 2015
Pros: Location by airport - nice room.
We had a great experience here on our last day before heading out. Room service was helpful after a day of travel, breakfast was the best hotel breakfast we had in India. It is also a stand out because the family sized room was actually big enough for a family. There was a table with 4 chairs in the room, and two bathrooms. And they took care of the taxi shuttle with no fuss, and even though we were rushing (because we spent too long doing our last minute shopping) they made it all happen smoothly and we were on our way.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tucson

Nicest hotel I have stayed in in India.

Posted Mar 2, 2015
Pros: Modernity and cleanliness
Our team enjoyed our stay very much. Staff was very courteous and efficient. Restaurant was terrific.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2015
Good Experience, nothing major to stress on. Staff friendly, rooms ok. Food is good
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Tucson

Great when you need a 1/2 day or a few nights

Posted Feb 10, 2015
Pros: Good wifi.
Cons: Hot water or ask for room with a water heater in the bathroom.
I've stayed at the Hotel Classic Diplomat over the years since it opened when I need a night or two close to the Delhi Airport. The rooms are clean, beds good. Hot water can take a while to arrive in the room but usually comes. Wifi was good. Great food in the restaurant. Pleasant staff. Short ride to the airport for drop off. Easy to take a pre-paid cab when you arrive.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom France

séjour court mais agréable

Posted Jan 11, 2015
Pros: Tout La literie excellente.
Cons: La possibilité de régler la clim et d'avoir une couverture supplémentaire
Location: séjour trop court
Confort agréable personnel courtois et professionnel Je présente des excuses aux serveurs qui se sont occupés de nous pour le repas du soir, les fou-rires ne les concernaient pas. Ils ont été très patients. Un bémol j'ai eu un peu froid dans la chambre à cause de la clim Tout a été très bien A une prochaine fois!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco, CA

Great for a single guy

Posted Jan 8, 2015
Pros: cleanliness, price.
Cons: sound
I stayed one night on my way home. Quite close to Delhi International airport. Bit noisy because it's so close to the street. Did not get hot water in the shower. Perhaps I needed to tell them before taking shower so that they can turn on the switch? I just did not care and finished shower with hot water. Good value for the money. I called the desk for a wake up call at 6AM in the morning. No wake up call. Not sure how they were supposed to do it. Perhaps someone wrote down a note which the 6AM guy did not see?
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle, WA, USA

Nice and clean hotel and very close to the airport

Posted Dec 24, 2014
Pros: The food was excellent. I had Chinese food both for dinner and lunch. The front desk staff were very friendly.
Cons: Housekeeping. I needed dairy creamer I made a request at 6-30 AM they actually brought it by 8-30. Keep some biscuits/cookies in the room.
Location: Though it is a little busy street there are shops and Malls close by.
The hotel staff were friendly. The room was clean and well lit. The Wifi worked absolutely fine. The best thing was the food. I had dinner on the first day and lunch before I left. Though I stayed only one night, it was very comfortable and they even gave me a late checkout. There are lots of shops etc. close to the hotel. The tariff was reasonable. I think the house keeping needs a little tuning.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Pennsylvania US

Great hotel next to the airport

Posted Dec 18, 2014
Stayed overnight prior to going home. Very close to the airport but you feel you are still in the city. Can go out and visit local sites. Restaurant in the hotel has excellent food. Highly recommend for a short stay.
5 out of 5
Recommended
for Families
by A verified traveler

Excellent family room

Posted Dec 9, 2014 on Hotels.com
The family room is excellent. The rooms are clean, tidy, comfortable. Room service excellent as well as the free breakfast.
1 out of 5
Recommended
for Personal Event
by A verified traveler

Very bad experience! Avoid at all costs!

Posted Dec 7, 2014 on Hotels.com
I had already travelled 15+ hours and was looking for a place to stay for a few hours before the next connecting flight. So my stay was to get some sleep and leave early next morning. Check in - Very smooth Bathroom - Luke warm water only for shower. No water pressure in the shower. You need to stand for a long time to get a decent shower! Water tastes very bad (tap water which I used to brush teeth and all). Room cleanliness - The room was clean but the bed sheet was stained. So -1 for that. Breakfast - Limited choices with just ok meal. Milk in the breakfast was dodgy. Transfer to airport - Normally costs lower but charged me INR 300 for the transfer. The hotel taxi was extremely dirty. I pointed out and the driver made excuses. The driver was very rude. When I arrived at the airport I asked him to pull next to the trolleys (which he dint). Then I asked him to wait 10 seconds while I run and get the trolley (my baggage had over US $2000 worth of valuables. The driver just threw my stuff on the street and left!) Will never go to this hotel again!