Suite, 1 Bedroom | Living room | LCD TV

Reviews of Hotel Diplomat

4 out of 5
Hotel Diplomat
9 Sardar Patel Marg Diplomatic Enclave, New Delhi, Delhi N.C.R

Reviews

6.6
Rating 10 - Excellent. 12 out of 58 reviews" "
Rating 8 - Good. 14 out of 58 reviews" "
Rating 6 - Okay. 16 out of 58 reviews" "
Rating 4 - Poor. 6 out of 58 reviews" "
Rating 2 - Terrible. 10 out of 58 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anwar

Liked: Cleanliness
Stayed 3 nights in Jan 2024

6/10 Okay

Banu

Business traveler
Stayed 1 night in Nov 2023

2/10 Terrible

Alla

Stayed 1 night in Mar 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small hotel near sites
Very professional and helpful staff. Clean and spacious rooms in a great area of the city near sites. Good restaurant on site
Stayed 2 nights in Mar 2020

6/10 Okay

Sachin

Business traveler
Disliked: Staff & service
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Disliked: Staff & service
Stayed 5 nights in Jan 2020

6/10 Okay

Desh Deepak

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Ordinary hotel
Very central location but hotel is not very pleasing stay experience. Lot of noise during night. Hot water is not instant. Free breakfast is very ordinary. No car parking. Tariff is high for very ordinary facilities and ambience
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveler

Stayed 3 nights in Jan 2020

8/10 Good

Nikhil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Hotel is located near various embassies, was very convenient that way. Service and staff are very good. It was bit difficult to find late in the night as Google lead us to the back gate. Building of the hotel is bit old but that its own charm. The room that we were in looked new.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were courtious and attentive. Room was really not in a good clean condition. Broken tower rack in bathroom, constantly dripping shower didn't make it worth the amount I paid for the stay
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 2 nights in Oct 2019

8/10 Good

Krishnakumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The restaurant at the hotel is exorbitantly expensive. The food was not great , only cost was high. One slight problem was that there is no elevator at the hotel and we need to climb two flights of stairs each time
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to US Consulate. Great service
Great service, comfortable stay. The close proximity to the US consulate was great! Good free breakfast options. Otherwise the food is expensive.
Stayed 4 nights in Aug 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Jul 2019

6/10 Okay

Harshdeep

Liked: Staff & service, room comfort
Meh!!
Slightly better than a motel 6 with food. The rooms do need some renovation. The portion sizes for complimentary breakfast was super tiny and they don't give you large plates or service ngbspoons if you have dinner. The only plus point is the location but overall not worth it.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
location and hotel is very quaint. Good service. Close to attractions.
Stayed 1 night in Mar 2019

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019

10/10 Excellent

LaVon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Delhi Hotel
We had an excellent stay at this hotel. Central to everything. The service staff was very professional and attentive. The breakfast included was great, we loved the great variety offered. The restaurant was integral to the success of our trip. Thank you so much for making our stay so enjoyable.
Stayed 10 nights in Feb 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Safe area, but very old
Safe area, good security, but almost everything in hotel is very old, or broken. I would not recommend you another hotel, if you don’t have any problem on transportation.
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveler

Stayed 3 nights in Feb 2019

6/10 Okay

Partha Pratim

Location is good. But food and service is pathetic
Stayed 5 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky and good value hotel
Great location, friendly staff, lovely restaurant. Good value for money.
Stayed 2 nights in Sep 2018

2/10 Terrible

Saaransh, New Delhi, India

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
- The room smelled like someone had been smoking there for a while - The sheets were not clean - I was charged an extra Rs. 1500 for an extra-person. I have never come across a hotel that books a 2 person room and charges extra for 1 person - The complimentary breakfast was horrible. The worst part was that we were told about the complimentary non-buffet menu items after we had already finished our buffet breakfast - Never coming back to this hotel again. Would like Expedia to contact/de-list this property and if possible get me a refund
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable home atmosphere and polite staff. Good food. All in all an excellent experience.
Stayed 1 night in Jul 2018

4/10 Poor

GowriShankar, California resident

Disliked: Staff & service, property conditions & facilities, room comfort
terrible Hotel Do not stay here
The hotel is rated 4 star but is more like a 2 star. it is an old British house converted to a hotel. Hot water is a problem. towels look like they are from world war 2 era. breakfast and lunch service and food quality is mediocre. staff in the restaurant are rude (maybe only to customers of Indian origin). Overall there is dirt and grime every where and would recommend to stay away from this hotel.
Stayed 1 night in Mar 2018

10/10 Excellent

Rahul Pasricha, san francisco CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome staff!
I recently stayed at hotel diplomat for couple of days. I flew down from US and took a cab to this hotel. The hotel staff at the main gate and the reception were really welcoming and helpful. They even took my luggage out of the cab and took it to my room. The housekeeping staff was really good and made sure the room is really clean everyday. The cafe inside the hotel (its called delhi heights) is really good. Overall great experience!
Stayed 1 night in Oct 2017

6/10 Okay

mahesh

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Good place but he lots of things to improve
It was a good place to stay but I may not do it again. The resuatuant inside the hotel was closed for renovation and room service was the only option as there are no restaurants around the hotel. Room s3rvice was extremely expensive. They charged 700 Rs. for 2 beers which was absolutely ridiculous! And this was for a pint beer. The food was equally expensive. TV was not working properly and also the toilet flush in the room was loose even though it was functional. The location is great but if you need to eat there is not much nearby
Stayed 2 nights in May 2017

8/10 Good

albin

Liked: Cleanliness, staff & service, room comfort
Situated in a quite comfortable place.
Good place to stay if you are trying to go no near embassies are most of them are near to the hotel. Aiport is around 25 mins away. The place is clean. Bt tv was old and not working properly

10/10 Excellent

Aditi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel,.. very nice staff and managers
I booked this hotel for my parents who were visiting New Delhi to appear for a Visa appointment. Both my parents are senior citizens and I am happy to mention that my parents absolutely loved their stay and the service. They liked the hotel and found the staff very co-operative and extremely helpful for all their requests. They loved the breakfast and had great words to speak about the hotel manager. Thank you for taking care of my parents and making their stay so lovely and friendly…

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort

8/10 Good

Jamus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little dated, but excellent value
The hotel is a little dated, in terms of style, but it's great value for money and if one is doing business in the Diplomatic Enclave area it's an excellent business hotel too. Two downsides, which in my view are minor: if one is relying on Uber, the drivers may not always locate the little road in front of the hotel (so you may need to walk to the main road), and the Internet speed and reliability is spotty.

6/10 Okay

Manish

Liked: Cleanliness, room comfort
Convenient and budget hotel
It was very convenient hotel for my US Visa interview because of its close proximity.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Just okay.....
Too many sounds. Not very comfortable. The staff was not much polite. Only the person on night shift was polite and decent.

8/10 Good

Gary, Los Angeles, CA

Liked: Staff & service, room comfort
Good location, quiet and comfortable
After switching from our first room which had some housekeeping issues (badly tiled shower, broken furniture), we ended up in a beautiful room with a nice view of the rear grounds. The room was large, and the bed comfortable (the sheets were especially soft). It was clean with good WiFi. The grounds were very nice, with beautiful flowering trees. The staff were, for the most part, friendly and helpful. The location (restaurants, sites, etc.) was good and we were able to take early morning walks on the tree shaded sidewalks. The breakfast buffet left a little to be desired (sparse choices) but they'll cook up quite a tasty omelet or Indian vegetarian dish.
Gazebo
Beautiful stairwell (but no lifts)
Night view exterior
View from our room

8/10 Good

Roy, Hays, KS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel Close to US and Other Consulates
I have stayed at this hotel property for a day and my primary purpose was to attain VISA interview at US Visa Consulate. This hotel property is close to consultant (walking distance of 15 minutes). I think room was decent and restroom was clean and spacious. Morning buffet was OK. Hotel staff was prompt in addressing our needs (TV, Internet, etc.) The printer in the business room was not working and they asked to come downstairs to get the print. Taxi's are readily available. I suggest to use OLA cabs since they will be more inexpensive. Definitely will stay there if I happen to visit VISA interview.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Location is Key
This hotel is right in the heart of all the embassies, and close to some great restaurants. While the rooms were a little older, they were very clean, the staff was great, and the restaurant had awesome food with a very neat ambience.

6/10 Okay

Verified traveler

Disliked: Cleanliness

8/10 Good

Ajit, Ahmedabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good enjoyed my stay only one complaint I stayed in Room 5 and could hear the noise from the guest visiting the restaurant and reception phone ringing. Suggestion would be a sound proof door in the corridor and reception to mute ring tone

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Four Nights at Hotel Diplomat
Air conditioning was not working properly and internet access was really spotty but other than that the service was great.

4/10 Poor

rahi, jammu

Disliked: Staff & service, property conditions & facilities, room comfort
Not a 4 star hotel
Its not a 4 star hotel. Food/service/everything was below ok

6/10 Okay

Verified traveler

Liked: Cleanliness
nice stay
stay was plesent and good

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be Careful
Garbage Food in a breakfast buffet

10/10 Excellent

Remy, delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay
A very good location, a very clean and well kept hotel, along with an awesome deal! All in all a very pleasant stay and pleasant staff!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Globesmile, Maldives

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe location and nice staff
The hotel is clean, in a safe area, and has a very nice and helpful staff.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uncomfortable Stay
Extremely poor customer service. Bad condition of rooms. Air conditioner not working, toilet clogged, refrigerator not cooling to name a few. Restaurant not functional, constant disturbance due to construction work in the hotel. No action taken for over 8 hours by the hotel management. Reported to Expedia was attended by someone called Sonali who was GOOD. She made sure that our problems were looked into. The hotel response as such was bad until expedia intervened. Expedia should ensure proper check of hotels before they recommend them to people on the website.

4/10 Poor

vinban, Boston, USA

Disliked: Property conditions & facilities
Difficult to find and check-in was difficult
It took us more than 1.5 hour to find the hotel while we were just going round and round. Noone seems to have heard about the hotel. Even people 100 yards away didn't knew where the hotel is as the hotel is so small and not really a landmark. I also had issues during check-in. I think the issue is equally of expedia and the hotel. At the reception they didn't had my reservation and didn't seem to know how to confirm the reservation with expedia confirmation number. I checked-in after putting a deposit as it was already late in the evening and next morning has to involve expedia. Very frustrating. No way this hotel is 4 star as expedia say. I just lost my confidence on expedia ratings.

6/10 Okay

Rocket, Sydney

Liked: Staff & service
Disliked: Property conditions & facilities
Hot water was n/a
Great location, friendly staff. However, I stayed on the 2nd floor, and there was no hot water. In the middle of winter, that is brutal. I told the front desk about it, and they said they would fix it…some "pump issue." In the end, I had to turn the shower on and let it run for 10mins before luke warm water arrived!

2/10 Terrible

S Singh, India

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely run down old hotel with nothing modern. The reception we rude and didnt have our reservation from hotels.cm . We had to show our emails to get a room. The bath rooms are antique, breakfast is useless. It's just short of being called a disaster but for the location. Never ever.