Reception

Reviews of Dewdrop Intercity Hotel

3 out of 5
Dewdrop Intercity Hotel
17A/42 WEA Gurudwara Road, Opp. Jessa, Ram Hospital, Near Metro Pillar, New Delhi, Delhi N.C.R

Reviews

7.2

Good

Rating 10 - Excellent. 8 out of 37 reviews" "
Rating 8 - Good. 11 out of 37 reviews" "
Rating 6 - Okay. 14 out of 37 reviews" "
Rating 4 - Poor. 3 out of 37 reviews" "
Rating 2 - Terrible. 1 out of 37 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Prabhakar

No Airport Pikup
No airport pickup for this hotel, but in Hotels.com when I choose this hotel i searched with Airport pickup and this hotel is showing pickup from airport.
Stayed 3 nights in Oct 2021

8/10 Good

dinesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE AND COMFORTABLE STAY
Stay and staff for very co-operative provide a good room and facility. Neat and comfortable room. good wi-fi connnection. breakfast was hot and good options.overall very much impressed with facility provided with a cost of room
Stayed 1 night in Aug 2017

6/10 Okay

Nishanth

Liked: Cleanliness, staff & service
Good for a night's stay
We checked in at around 10.30 PM and went straight to bed. The room was clean and fairly comfortable but the rooms were not as big as are being advertised in their photographs. The bathroom was clean and well maintained. The room had a mini bar with decent stock of beverages and some biscuits. The breakfast buffet had limited items and were not that great.

4/10 Poor

Hab, Harrow, UK

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel Intercity Definitely Not Recommended
We were terribly disappointing overall. At first We were given a room with NO window we complained. We were then asked to wait to move to another room. The room was dirty, the toilet was filthy. All the bathroom/toilet accessories were either broken or rusted, we did not dare touch any of them. We bought plastic containers to place our soap and toothbrushes ...etc. All the appliances were full of calc.

8/10 Good

Ismail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice reasonably priced hotel near Karol Bagh Metro
Nice clean hotel and room near the Metro and restaurants, near the Karol Bagh station. Local restaurants include Pizza Hut and McDonalds. Decent restaurant on the lower level with free breakfast. Good staff.
Response from General Manager on Nov 3, 2016
Dear Guest, Thank you very much for all your words .......... and we feel proud to serve our esteemed guests like you .................. We assure you always our Best of our services .......................

6/10 Okay

Verified traveler

4/10 Poor

sunil, London

Liked: Cleanliness
Avoid if possible
DAy 1.....good place but reception held me back for 30 mins till they found out about my details Day2...a guest is held out as they claim I have to many guests....although I follow the rules of the hotel..all guests are adults with a valid id Day 3...no internet in the room...after almost 10 complaints it is restored....I go to the reception and clarify what the rule is for entry of my friends to my room...I say I have followed the rules....they say the police has given them orders to Jot allow guests in room.....i request to see the orders...they say..it's verbal...ya a joke in a country where all orders are written and given Day 4...same issues persists...I leave the hotel....the manager is rude and uncouth and ask me to leave if I wish to....and have to spend more money to take up place in a different place....where I have a more peaceful stay but had to spend an extra £100 . In total I feel so sad and unhappy regarding the stay

8/10 Good

priyanka

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

P

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

dinesh, mumbai

Liked: Cleanliness, property conditions & facilities
nice stay will comeback again
nice stay and all are helpful to resolve my complaint

10/10 Excellent

Abin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a nice nd grate days with hotel intercity

10/10 Excellent

catherine, Pawtucket Rhode IslandUSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended stay in this hotel
We really enjoyed the services and everything. The was big, very clean with a small balcony. Overall it was a gem and we will stay there again upon our next time in Jaipur.

8/10 Good

Chris, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
I stayed for two days on holiday with family and friends. This hotel is a good value for money, the staff were helpful and courteous and was willing to listen and help out. The breakfast was good but could be better with more varieties. The location is good close to shopping and restaurants.

10/10 Excellent

sonia, London

Liked: Cleanliness, staff & service, property conditions & facilities
Northen India east west Cultures and Tour Delhi
Our Stay was really nice this hotel is very near the Metro station easy access to get to from Main Delhi railway station. Also all other areas this is my 10th visit to India this hotel is much better then other hotels I visited to the Manager Rakesh was also greeting us with a smile each day nothing for this hotel was any trouble service quick for all are needs. We had trouble with hot water on the 3rd floor during stay first night no problem. But hotel managed to resolve by letting us shower in another room we would stay again but the rooms on first second floor are better the 3rd floor rooms need to be a bit decorated as looking a bit old now and modern showers and better water system due to when hotel busy all guests having shower better water system in place 24 hours. The breakfast could do with a bit more choice also e.g more fresh fruit and more choice of bread and cereals available and choice of fruit juices and a new better toaster in breakfast area as existing one looking to old now

8/10 Good

Kas D., Doha, Qatar

Liked: Staff & service, property conditions & facilities, room comfort
Best in Karol Barg
To start with I would say that the hotel staff is outstandigly friendly and professional. Very specially the two gentleman seated at the reception. ( reservation manager mohamed)We had a bad start from delhi airport where the insane and horrible driver who was swearing all the way stating that he got stuck in a traffick jam cos " we tourist's" didnt know the route to the hotel. However, when he tried to abandon us middle of nowhere the one of the hotel staff (mohan)walked all the way from the hotel to pick us up :) when i reported that my first room had a bad smell . They quickly changed me to a better one and also arranged cabs for a better price back to airport even - Exceptional Customer Experience.

6/10 Okay

Andy, London

Liked: Staff & service
Adequate accommodation central location.
Room was clean enough but the floor of the hotel I stayed on was fairly noisy, I think I had a staff room across the hall from me.

6/10 Okay

ABDULRAHMAN

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

SUDHIR, CG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT HOTEL TO STAY WITH REASONABLE PRICE.
EVERY TIME MY EXPERIENCE IS GETTING BETTER AND BETTER WHENEVER I AM GOING TO THIS HOTEL.THIS HOTEL IS BEST DEAL AMONG ALL THE HOTELS I HAVE VISITED.IN THIS HOTEL I FEEL LIKE AT HOME.

6/10 Okay

Verified traveler

6/10 Okay

gurmeet, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to shopping market , food, metro
I stayed five days with family, breakfast was good , room were very nice clean but not too big Staff were helpful only I like its location it was close to shopping market and metro station to visit Delhi .....
With my in laws
At reception

8/10 Good

MILIND KULKARNI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ketan, Hyderabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service
this hotel provided me with the service that makes me feel at home even when I was away from home. Staff is very professional and disciplined. The complementary internet service (Wi-Fi) works exceptionally well. Ambiance inside rooms is awesome. Its location is central and all the markets were nearby. I can say its the best location for someone who is shopaholic like me. Will make sure next time my stay in Delhi would be same.

4/10 Poor

AngelK, England

Disliked: Property conditions & facilities, room comfort
Okay hotel for business
Hotel is in a nice location which is easy for all sightseeing. Hotel entrance and rooms are all very dark and dingy. The beds are hard and very uncomfortable and the air con is very noisy so all in all not a great nights sleep. We stayed for 3 nights and the room was not cleaned once. Breakfast was downstairs in a room again with no windows, food adequate. Free wifi which is good.

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort
Disappointment at Intercity Hotel in Delhi
It is hard to find anything good to say about this Hotel though the staff were friendly and helpful and the Masala omelette was very good. Air conditioning not working. No hot water. Bed very hard so we did not sleep.Towels old and torn TV did not work all the time and the lighting in the room was very dim also no window in the room. The cost of the room was the same as for the 5* Trident Hotel in Agra and in terms of value it should have been half the price. It was very poor standard and should not cost so much. We would advise other travellers to avoid this Hotel

10/10 Excellent

Scott, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than hoped!
The rooms are large and very clean. The furniture was very nice. It's hard to know exactly what one should expect as it was our first stop in India but we were not disappointed at all. However, the beds are harder than you might expect, which we got used to right away. The restaurant is terrific! It is open 24 hours and the food is excellent. You can also get room service which comes in handy and worth the extra few rupees. So we would order our meals, then have it delivered as it usually takes 30 minutes for them to prepare. Breakfast is no waiting however and they have omelettes for no extra charge. The location is great too....just a block away from the biggest open air market in Delhi. I highly recommend this hotel.

8/10 Good

David, Sydney

Liked: Cleanliness, property conditions & facilities, room comfort
No hotel will ever be perfect but Hotel Intercity was great, pleasant staff, Just one complaint they expected me to pay for the Free Airport transfer. Would stay again when next in Delhi.

10/10 Excellent

sudhir kapoor, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply Outstanding Hotel with all ammenities
Title of review - Simply outstanding hotel My review- I stayed at hotel intercity for one night for business purpose. From the moment of arrival the staff did everything they could do to make the stay hassle free and welcoming. The room was spotlessly clean and very comfortable super-king size bed. The food in the restaurant is delicious covering almost all the dishes and the staff was incredibly courteous and helpful throughout my stay .Impressive location with the famous market and metro station nearby. The service and hospitality of all the staff members in the hotel is even more impressive Superb service with a smile once again. One more thing I want to add that Hotel is having free WIFI facility and Homely atmosphere I would not hesitate to recommend HOTEL INTERCITY to anyone. Room tip – A Good balance between price - quality …

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Delhi/ Agra Experience!
The front desk staff were very helpful in giving us information to find our way around Delhi, especially on the Metro and the general staff were pleasing and efficient. They organized a Taxi for us to travel to Agra (Taj Mahal) and back .
Fancy decor with flat screen TV.
Comfortable room with AC.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant experience. Got the room with a window after making a request. Very basic breakfast but overall good food. Would recommend for a budget stay.

6/10 Okay

kpd1974

Intercity, Karol Bagh- first timers in India
First impressions were pleasing, modern hotel in market area of Delhi. Karol Bagh is one great market suburb within Delhi, safe to walk through and many treasures can be found. Hotel was comfortable, bed hard rather than firm. Initially put us in room with no window and a friendly cockroach appeared prompting a room change.Second room had window to street, although noisy in evening, at night very quiet. If you stay in Jan as anywhere within India be prepared for chilly nights and no hotel has heating as for 50weeks of the year its hot! Hot water was a challenge, but once through it was very good. Recommend using morning as evening flaky. Breakfast wasn't good, none first day and second, little at all. Staff tried and helpful. Hotel needs to sharpen up, buy better breakfast and work on quality in rooms. On reflection having spent 2 further weeks in India, it wans't the worst but by no means the best for what we found in Agra/Jaipur for the same money.

10/10 Excellent

sudhir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Hotel with all amenities & true money value
I stayed at hotel intercity for one nights for business purpose. From the moment of arrival the staff did everything they could to make the stay hassle free and welcoming. The room was spotlessly clean and very comfortable super-king size bed. The food in the restaurant is delicious covering almost all the dishes and the staff was incredibly courteous and helpful throughout my stay .Impressive location with the famous market and metro station nearby. The service and hospitality of all the staff members in the hotel is even more impressive Superb service with a smile once again …!! I would not hesitate to recommend HOTEL INTERCITY to anyone. Room tip – A Good balance between price - quality …ultimately superb Hotel

6/10 Okay

Steen

Tyvärr fanns inget varmvatten när vi skulle duscha kl.18.00, med tanke på hotellpriset och den hotellservicen som utlovas skulle det fungerat bättre!

6/10 Okay

Camilla, Solna

Liked: Staff & service
Dehli två nätter
Helt ok för två nätter i Dehli. Restaurangen på hotellet hade plast på borden vilket kändes lite sunkigt.

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort

6/10 Okay

インドール, インド

Disliked: Property conditions & facilities, room comfort
日本人でも宿泊できるレベル。。
部屋は全体的に綺麗。かつベッド、家具等のデザインも良い。 ただし、セーフティーBOXはあるが壊れていた。電子ロックが 機能していない。スタッフに言うと、マニュアル用のセーフティー BOXのキーを渡された。このため、セーフティーBOXは今回 使用せず…。また、布団が若干汚れている感じがした。 シャワーのお湯が出る日と、出ない日があった。出ない日は 諦めて翌日お湯が出る時に浴びた。 ドライヤーはフロントに言ったらすぐに貸してくれた。 全体的に、費用面含めて考えると普通レベルだと思う。 リピートもありだと思う。

6/10 Okay

Verified traveler

3★ですね
近くにマーケットがあって、かなりローカルです。マーケットにあるレストランは美味しかった。ここでインドにきた~と感じることができます。スタッフも優しいし、フレンドリー。部屋もふつうで、値段の割にはいいと思います。WIFIも入ってるし。便利でした。