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Reviews of Hotel Venus

3 out of 5
Hotel Venus
A-block, Mahipalpur Extn., National Highway-8(near airport), New Delhi, Delhi N.C.R

Reviews

5.4
Rating 10 - Excellent. 3 out of 14 reviews" "
Rating 8 - Good. 2 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 3 out of 14 reviews" "
Rating 2 - Terrible. 5 out of 14 reviews" "

5.6/10

Cleanliness

5.6/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

10/10 Excellent

SARAVANAPRIYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would say it was really good hotel.suitable for everyone.would recommend to others.
Stayed 1 night in Feb 2018

10/10 Excellent

Krishnendu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and comfortable
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice place
Internet failed for several hours but the manager kindly compensated by giving a free taxi to the airport

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really Quite Shocking
This was a really bad experience. Firstly when we arrived they could not find the voucher from Hotels.com. With all my experience of using this company this has never happened before. After a good 30 mins I sorted it. I had booked a super delux room, with an extra bed. Instead of a 'put you up'. we got a mattress on the floor.When I asked for a bed they did not have one. the sheets were filthy and it took 3 attempts before we got clean sheets. We got moved to what I had booked, still no extra bed and this time the room was so dirty and had no key to the door ! I booked this hotel as it was near to Delhi airport and we were flying out the next morning. It really was quite shocking!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Comfortable stay. Very friendly staff and good food. Clean rooms

2/10 Terrible

Burkhard, Wiesbaden

Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
Although the map shows a location about 500 yards away the hotel is located directly at the Delhi - Jaipur highway. It is a extremely loud and filthy hotel. I was told the pick-up charge from the airport is INR 300, they charged me INR500.

2/10 Terrible

Paul, Algiers

Disliked: Cleanliness, property conditions & facilities, room comfort
For these conditions, stay at a hostel
Our room had evidently not been cleaned in months. The sheets were dirty, the pillow case had clearly been recently slept upon by some unwashed and hirsute individual, and the duvet featured both unidentifiable yellow stains, and more readily identifiable blood stains. We asked to change sheets, and the bellhop complied immediately. However, when he removed the old ones, we noticed behind the bed, some kleenex, a cigarette butt, a great deal of dust, and one of the largest hairballs I have ever seen. We asked to change rooms. The second room was better, but still had stained sheets and piles of dust. We waited while they cleaned it. Although a major improvement in terms of cleanliness, we found out later that the shower did not work properly. By this time we were too tired to address the issue. On the plus side, the staff was responsive, and the state of the hotel is probably not entirely their fault. The flat screen TV appears to be new, and the free wireless is what I am using to write this review. Overall, though, best to give this one a miss.

2/10 Terrible

A., England

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Venus - Poor Experience
Hotel Venus - overall, for 3 star was of a poor standard compared to other like hotels in the area. We were warmly welcomed at Reception, the serving staff were very courteous and could not do enough for you. However, they are let down by the poor infrastructure and lack of good management by senior staff. Our room had no hot water, the bedding was stained, the walls have dirt marks, the electrical sockets 3 out of 5 sockets did not work. The bedside lamp was without a bulb. After complaining, we were moved to [supposedly] a better room. The only improvement was that we had hot water. Although the bed linen did not have stains, it had holes due to wear and age. The white bath towels had a Grey and old look about them, much like the bed linen. There aren't spa baths as advertised. The management staff try every opportunity to over-charge us. Taxis booked through the hotel were grossly over-priced compared to local taxis outside the hotel. I urge Expedia to remove this hotel off their list, if I could, I would have checked-out into a neighboring 3-star hotel hotel nearby. All in all, a poor hotel experience.

4/10 Poor

Trish, New Zealand

Liked: Cleanliness
Disliked: Staff & service, room comfort
Flat screen TV...not make up for cold room, unpleasant service and no hot water
Although this hotel was clean and convenient to the airport and has mod cons such as flat screen tvs, good double glazing (as beside busy highway), the attitude of the night staff, no hot water coupled with a cold room (I know this is standard in North India in the winter) undermined what otherwise would have been a good choice for our last night before flying out the next day. The price was meant to include break fast which did arrive as 2 pieces of buttered toast and warm coffee. The day staff on check out did seem to be more professional though.

8/10 Good

Ian, AUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acceptable, close to the airport but look out when they over charge you to get back to the airport
The Hotel was nice with a clean nice room and attached toilte. The Check in staff were nice and coureous. They do not have a breakfast room but breakfast was delivered to my room and very promptly. I did not have any other meals at the hotel. The only negative comment i have is that they treid to charge me twice the going rate for a cab back to the airport. Need;ess to say i diod not take up there offer and I got a cab out the front of the hotel for the regular fare. The hotel is perfect for a overnight stay near the airport. There was little to no aircraft noise in my room even though we were a 5 - 10 minute travel to the airport.

6/10 Okay

FLORIAN

Disliked: Cleanliness
dirty toilet no good food no good people at reception :(
Stayed 1 night in Sep 2018

4/10 Poor

Jose M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
desepcionante
Para empezar el hotel no está las habitaciones lo limpio que dicen nos indicaban en la información de la habitación que había minibar no lo encontramos café y te en las zonas comunes tampoco lo vimos atención multilingüe solo inglés e hindú albornoces los estarían lavando porque allí no estaban productos de limpieza solo el primer día el agua gratuita nos la intentaron cobrar en dos ocasiones Caja fuerte en la habitación tampoco había y el servicio de taxi del hotel aparte de cobrarte la excursión intentar a cobrarte parking peaje y lo que él quiera intenté cuando vaya si quiere ir que le den el presupuesto exacto del trayecto porque intentará sacarle más dinero de lo que es
Stayed 8 nights in Jan 2018

2/10 Terrible

Delhaye

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A éviter
Accueil sinistre, hotel sale.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alleen voor overnachting in hoge nood
Geen verwarming in kamer - geen slot op deur - geen ontbijt: voor dit geld moet je eigenlijk ook niets meer verwachten - voor mij geen VENUS meer.