Ratings based on 39 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by Mary from USA

friendly staff, clean room

Posted Oct 7, 2013 on Hotels.com
This was a fairly luxurious stay after trekking in Nepal for 2 weeks. Very nice accomodation with an exceptionally warm welcome from staff. They were quite helpful with all of our needs.
4 out of 5
Recommended
by Yang from Switzerland

Great value hotel

Posted Aug 21, 2013 on Hotels.com
Bed and pillows were really soft and comfortable. Room service was good recommend Chicken biryani and Aloo parantha. Had a good stay.
3 out of 5
Recommended
for Business Travelers
by M Oak from Mumbai

Good choice for a short stay

Posted Jun 2, 2013 on Hotels.com
I stayed in Justa for a night on a business trip. The hotel location is not the most pleasant but it is good from the ease of travel point of view. The staff were courteous and the kitchen served decent food. Rooms were clean and functional. The kitchen staff was particularly friendly. The only negative experience I had was that in spite of having booked a room with wi-fi the reception attendant kept asking me repeatedly if for the proof. It would have been good if their systems were more integrated so that this kind of incident does not occur. Also, when I asked for a taxi, they booked a fairly bad taxi (ordinary black and yellow in a poor condition) for Rs 300 when at that price or less one could have obtained an air conditioned radio taxi. This was not a very professional way to go about and I suspect the person had some collusive deal withy the taxi driver, who also tried to get an extra Rs 50 from me on account of not being able to find the location right away (which was not MY fault). So in summing up, the hotel service and the ease of commute are big pluses, but make sure your wi-fi is included and book your own taxi!
4 out of 5
Recommended
for Getaway With Friends
by Anna

Posted Feb 10, 2013 on Hotels.com
Comfortable hotel with very helpful staff. Rooms are small and the Internet did not work well. However the staff was great. They went out of their way to ensure we had everything we needed. Highly recommend this small boutique hotel.
5 out of 5
Recommended
for Families
by A verified traveler

Charming hotel

Posted Jan 5, 2013 on Hotels.com
Charming boutique style hotel with very helpful and friendly staff. We arrived on coldest day in Delhi in 44 years. When we called front desk to say we were cold in our room, almost immediately someone was there with a room heater and extra blankets. The breakfast was delicious, varied and plentiful. Beds, sheets and pillows very nice. We also enjoyed the fine collection of original art work displayed thought the hotel. Very happy with our stay.
5 out of 5
Recommended
by Serge

Posted Dec 25, 2012 on Hotels.com
Excellent hotel, terrific chef and very good service.
5 out of 5
Recommended
for Business Travelers
by Toni

Home atmosphere

Posted Nov 30, 2012 on Hotels.com
Very comfortable hotel for stay. Staff are very friendly and could take care of each guests individually. Excellent food for breakfast. Some suggestions on facilities; 1) Power contact was fragile and required some technique to light desk lump, 2) Controlling shower water required some technique to make hot water available, 3) Minor adjustment of location of door knob on the door between guest room and stairway is helpful because of experiencing squeezed finger when push the door with right hand.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Always Great

Posted Aug 21, 2012 on Hotels.com
I have had the pleasure of staying at Justa Residence hotels several times. They are always great. The only knock against the one here in Delhi is the location is not ideal for a tourist. It is, however, close(ish) to the airport. Other than that, there is nothing negative I can say about them. Excellent!
4 out of 5
Recommended
by Sandsmith

Excellent service

Posted Jul 26, 2012 on Hotels.com
The Justa chain claims to be small and luxurious. At the Residence in Delhi, the hotel is indeed small, and well appointed, although a little worn. The attentiveness and responsiveness of the staff was excellent. It is 1/2 hour from the airport, the rates are reasonable, and the hotel car service was again first class. I hired a car and driver for one-day sightseeing in Delhi which went very well. I would certainly use this hotel again.
5 out of 5
Recommended
for Business Travelers
by BJL

Great customer service!

Posted Jul 13, 2012 on Hotels.com
The rooms are spacious, clean, and well maintained. The staff is very responsive to any needs. I have to visit Delhi often and have stayed at other hotels in a similar price range and with similar amenities, but the staff at Justa makes the stay much better.