Front of property

Reviews of Mantra Amaltas

4 out of 5
Mantra Amaltas
23, Friends Colony (west), New Delhi, Delhi N.C.R

Reviews

7.8

Good

Rating 10 - Excellent. 12 out of 47 reviews" "
Rating 8 - Good. 21 out of 47 reviews" "
Rating 6 - Okay. 10 out of 47 reviews" "
Rating 4 - Poor. 3 out of 47 reviews" "
Rating 2 - Terrible. 1 out of 47 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Shobhana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
its an OK place for a short business trip. Breakfast could have been better
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
These hotel is con and thief’s. I arrived with confirmed reservation and they sold it to someone else. I paid money to Expedia.
Stayed 1 night in Feb 2019

6/10 Okay

manjit

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
disappointed,,, despite good staff and service
Disappointing...as I was very keen on the location suitability , for future stay ! But , I am sorry to say, it appeared the hotel is closing down , or changing hands !! The restaurant was almost non-operable, and the 're-confirmed availability' bar had nothing to offer, or was shut down. On arrival day, order of coffee after long wait, had to cancel as there was no milk in the kitchen. Ofcourse , there was a storm, so no milk was coming … !!
Stayed 3 nights in May 2018
Response from Firoz on May 24, 2018
Dear Mr.Manjit.. we would like to thank you for your feedback, its giving us the inspiration to review our services as well we apologize for the inconvenience you faced during your visit, and we appreciate your understanding that there was a storm on your visit day that was blocked the way of some services and some staff of the hotel. we are willing to serve you better in the future. Regards. Firoz Khan Sr.manager (Sales) 9717060325

6/10 Okay

Monish

Liked: Cleanliness
Disliked: Staff & service
Check in guy was super nice and let me check in early. Overall the room was big and very comfortable. The watchman was super nice. However the checkout staff could use some guest service training. There is nothing around the neighborhood in terms of food and pubs, but is quick drive to nearby attractions.
Stayed 2 nights in Feb 2018

4/10 Poor

Numan, Ottawa, Canada

Disliked: Cleanliness, property conditions & facilities, room comfort
Not even a 3-star-hotel
My family stayed in two rooms: 1) suite; 2) lux. I have to admit that the hotel staff were kind enough to change our room to a suite room when we had problems The only good thing about this hotel is its closeness to most places of interest. Major highlights: - Previous customer's socks were in the washroom of the suite room; - Absolutely no towels in the first day in the suite room and they brought them only after we called and visited them on several occasions; - The blankets looked dirty and some of them had even holes; - The room keys had problems and we had to use the hotel's master key for some time until they fixed the key problem; imagine a master key in the hands of a stranger; - The heaters in the room didn't work at all. We visited in December and the rooms were not warm enough; - One of the TVs in a suite room had its constant problems and we could never use it; - One of the rooms did not have hot water in the morning some days; - They always make mistakes when filling C form. I had to ask them to remake the C form 4 times because they made typos every time; - The suite room didn't have a refrigerator and the complimentary items of the mini bar including tea, coffee, sugar and kettle were totally absent and we got them one by one only after we requested several times - The rooms were not as clean as a four star hotel is supposed to be; - We had so many problems that we were even embarrassed to ask at some point.
Stayed 4 nights in Dec 2017
Response from Diwaker Sharma on Jan 5, 2018
Dear Guest, Greetings from Hotel Mantra Amaltas Guest feedback is of utmost importance to us as it helps us assess the areas that require our attention and serve them with the best. At our hotel, it’s our continued endeavour to offer our guests with an experience that will make earn us their valued patronage. Therefore, we are disheartened to know that unlike your past visits, this one wasn’t at par with your expectations and caused you discomfort. We would like to assure you that such is rare occurrence here. Your concerns have been duly noted and shared with for immediate measures. We sincerely hope that you won’t let this one-off situation mar your impression about us and give us another opportunity to serve you with the excellence you have loved us for. Hope to see you again!

4/10 Poor

Diego, Toronto

Disliked: Cleanliness, staff & service, property conditions & facilities
Not as shown on pictures
Hotel is not as advertised. Shower very mouldy, walls very dirty. Hotel needs a remodel urgently.
Stayed 1 night in Nov 2017
Response from Diwaker Sharma on Jan 5, 2018
Dear Guest, Greetings from Hotel Mantra Amaltas Feedback from our guests is of importance to us as it focuses on the areas that require our attention. Our hotel is preferred by many for its excellent hospitality and services provided by our team. However, we regret that your experience with us wasn’t at par with your expectations. We can assure you that such is not the norm here. Your feedback has been shared with our team and will be looked into it at the earliest for requisite amendments. We do hope that you’ll give us another opportunity to serve you with a flawless and impeccable stay.

10/10 Excellent

Vadakkepet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very good. The hotel location is also good.
Stayed 2 nights in Oct 2017

8/10 Good

R P

Liked: Cleanliness, property conditions & facilities, room comfort
Good
Reasonably good, peaceful environment but room service needs improvement
Response from Diwaker on May 10, 2017
Dear Guest, Greetings from Hotel Mantra Amaltas The best rating we receive is the total satisfaction of our guests and we are glad to know that you had a great experience while staying with us. Our associates strive for excellence in hosting our guests and your remarks reaffirm that. We are pleased that our impeccable services made your stay even more memorable. Your gracious words are enthusiastically received by our team. We assure you all your concerns regarding the room service have been duly noted and they are being worked upon by our team immediately. We look forward to your next visit so that we can provide you with an unblemished and much more pleasant experience. Warm Regards...

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Cheap safe and pleasant. Helpfull staff
Response from General Manager on Dec 7, 2016
Dear Guest, We appreciate you for taking out your time and sharing your review on Hotels.com. It is our prime endeavor to provide ultimate comfort and satisfaction to our guests. We thank you for your kind words. We welcome you again at Hotel Mantra.

10/10 Excellent

Sunny, Delhi

Liked: Cleanliness, staff & service, room comfort
Safe & Quiet Neighbourhood
I stayed at Mantra for 2 nights. Keep in mind that this hotel is on the outer skirts of Delhi & is a bit of a challenge to find, but it is in a very safe neighbourhood. The room that I stayed in was very comfortable. Bathroom could have been a bit cleaner as the shower head looked a bit modly & the drain was a bit clogged as well. The staff of the hotel is very accommodating & friendly. They are ready to assist you right away should you need anything. I would recommend dining whilst in inner Delhi because there aren't many restaurants near Mantra & the restaurant in the hotel is really nice but slightly expensive for India. Transportation is another hassle. If you plan on seeing Delhi, I would recommend that you take a taxi or uber. It was difficult to find transportation that would take me back to the hotel given it was far. I took the metro from karol bagh to lajpat nagar & still was having difficulty finding an auto to take me. Make sure to call an uber. Other than that, just a few minor things that could have been better but I enjoyed my stay nonetheless.
Response from Diwaker Sharma on Dec 7, 2016
Dear Guest, Greetings from Hotel Mantra Amaltas! We appreciate your kind words. Glad to note that you liked the various facts of our hotel and that you had an overall pleasant stay with us. Your feedback about the bathroom will be forwarded to our associates for implementation of correctional measures at the earliest. Regarding the location of hotel we are very much transparent about this and we have mentioned in our hotel website too and leaves the positive impact because of its quite and green environment, Neither city pollution nor noise of traffic of Delhi. We would love to welcome you again soon with a seamless stay!

10/10 Excellent

Lyndsey, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for foreigners
It's not too pricy, the rooms are great and the service is superb. I had a large party traveling from the U.S. and the hotel staff constantly accommodated my many needs without compliant. Definitely recommended!
Response from Diwaker Sharma on Sep 21, 2016
Thank you for choosing us as your hospitality partner and for sharing your experience with us on Orbitz. We are delighted to know that ourServices and rooms were able to impress you and that you found our establishment worthy of appreciation and your kind mention. Happy guests are our aim and our services too have been designed to assure the perfect blend of comfort and luxury for our guests. We aim to curate experience that you can always remember and relive with timeless memories. Much obliged to you for your comments.

4/10 Poor

Nalin, Colombo

Liked: Staff & service
Disliked: Cleanliness, room comfort
Below stardard
It was not a Four Star hotel & room has old towels, dusty curtains & stained bed decor cover. Though no fault of the hotel, regrettably though I had booked a room with breakfast using trivago & then forwarded to hotels.com, the voucher & hotel said no breakfast. I had to pay extra for the breakfast. Even at the Hotel I showed the Manager & when I called hotels.com from the hotel reception, I explained that as per the hotels.com phone app, there is only rooms with breakfast & NO option to book without breakfast. Please check.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
An affordable Hotel near Noida
My guest checked in without any problem. The staff let him in without advance payment as they knew us. The breakfast was ok and the guest had no problem in the Hotel.
Response from Diwaker on Jun 17, 2016
Dear Guest, We thank you for your kind review. Team Mantra has always endeavoured to provide our guests with the best possible services and we are glad your guets were happy with our services. My team and I, look forward to having you staying with us again. Thank You

6/10 Okay

meru

Liked: Staff & service
Good hotel
It's a good hotel. Staffs are very polite but the rooms and decor, furnishings are a bit dated . Bit far from the market and offices
Response from Diwaker Sharma on Jun 10, 2016
Team Mantra thanks you for your kind review. It has always been our endeavor to provide our esteemed guests with the best possible services and look forward to having you with us again. Best Wishes

8/10 Good

J, Virginia, USA

Liked: Cleanliness, staff & service, room comfort
Quiet location, excellent staff, poor internet
The staff here was amazing, very friendly and helpful. Location was a bit out of the way, in a quiet clean neighborhood; a short (10 minute on walkable roads) walk to New Friends Colony market where food and shops are located. Good water pressure in the shower, good breakfast buffet. The only down side was that the internet was very unreliable, it would frequently go out and take a long time to get back on. Also, our TV stopped working at least four times during our weeklong stay - the staff always responded quickly and got it working again, but kind of annoying. All in all it was a good place but be aware of the poor internet.
Response from Diwaker on May 4, 2016
Dear Guest, We thank you for the feedback. We've noted your concern regarding the internet speed. We have already started on finalizing vendors to increase our internet speed. Rest assured, you will not face this problem on your next visit here. Thank You, once again.

8/10 Good

Sarah, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I little off the beaten path so good for relaxing and quiet. But not super convenient if you want to be right in the mix of things. Eating and getting out is a bit of a chore unless you're content to eat at the limited hotel restaurant. Otherwise, lovely hotel with wonderful rooms.
Response from Diwaker on Jul 2, 2016
Dear Guest, Team Mantra thanks you for your comments. We look forward to having you with us in the near future. Thanks , once again

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Safe and clean
Safe area, clean, nice room, but not quite 4 stars. Breakfast not really good.
Response from Diwaker on May 4, 2016
Dear Guest, Team Mantra thanks you for the review. We have taken up the matter regarding the Breakfast menu and assure you that all efforts will be made to ensure that the breakfast buffet is of the highest standards. We thank you, once again.

10/10 Excellent

Anup, mumbaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value for money
I never expected this kind of large rooms and nice food in a hotel like this. Its in quaint place of Friends Colony and perfect for any business or family travel.
Response from Diwaker on May 28, 2016
Team Mantra thanks you for your kind review. It has always been our endeavor to provide our esteemed guests with the best possible services and am glad that you enjoyed our hospitality. We are very glad that you enjoyed your stay with us and look forward to having you with us again. Best Wishes

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Good basic hotel
Good stay...no issues for the one night I stayed here
Response from Diwaker on May 28, 2016
Dear Guest, Thank You for kind review. We look forward to having you stay with us for a longer duration, sometime in the future. Our very Best Wishes to you.

10/10 Excellent

Matthew, Arlington, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Delhi
This was a last minute stay in Delhi that we booked. The hotel is located in Friends Colony, a posh walled neighborhood with several other nice hotels and restaurants in walking distance. The hotel was very nice, we had a suite with kitchenette, full western bathroom, separate bedroom and two balconies. The restaurant was open late and served a variety of meal options. Excellent free continental breakfast in the morning that you could take from their roof-top terrace.

8/10 Good

Charles, Atlanta, GA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to base out of
I stayed here for five nights while doing business in Noida and Delhi. The staff are nice and very helpful. Free bottled water in the room (as many as you like) is included and the breakfast is good. If you are American, ask for bacon (yes they have bacon) extra crispy. Omelets and eggs made to order, even pancakes. Like most hotels in India, they turn off the boiler at 11 AM but they are happy to turn it on and in 20 mins you'll have hot water. The internet is very slow.

6/10 Okay

Kanwarjit, Ludhiana, Punjab, India

Liked: Staff & service, room comfort
Not bad..
Nothing special to be mentioned for such a short stay..

10/10 Excellent

Steve, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet &clean
Arrived in middle of the night to warm welcome. The rrom was large and comfortable with helpful staff. The breakfast is generous and we especially liked the Indian vegetables & parathas. Large pool and daily paper was Real treat. Evening meals are very good

8/10 Good

Ravi, St Louis, MO

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel with good highway access to Agra
Mantra Almatas is a good boutique hotel with very large comfortable rooms and a friendly staff. We found the furnishings a bit dated and cleanliness was average. The free breakfast had a limited selection but the freshly made omelets were very good. The lunch and dinner menu is extensive and includes European as well as Indian dishes. The hotel is not easy to find as it is tucked away in a residential neighborhood at the end of a long alley. Also, it is located at the Eastern end of Delhi, which makes it at least an hour away from the airport. On the flip side, it has good access to the newly built Yamuna Expressway, which shortens the drive to Agra and surrounding monuments by at least 1-2 hours.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The hotel was well located, with very helpful staff, and very comfortable and well-cleaned rooms. Also served a very good and varied breakfast as well as having a good and not too expensive lunch/dinner.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice area in Friends Colony area of New Delhi, out
We enjoyed our stay at the Mantra Amaltas. It was very comfortable and our driver, Shaleem was professional, courteous, communicative and showed us New Delhi in a comfortable way.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
comfortable hotel in a decent neighbourhood
Overall experience was positive.

10/10 Excellent

Kendrixloves, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in New Delhi
The hotel staff was very accommodating to me and my friends. The food was good by hotel standards and the wait staff where very attentive. The private tours set up by the hotel were good even though they were very long and a bit exhausting.

8/10 Good

Sebastian, New Delhi, Delhi, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good rooms, good service, yet somewhat soulless
This hotel was certainly a pleasant place to stay, but that said, I'm not entirely sure that I'd chose it again. That may sound odd considering I gave 4/5 for all categories, but I there is logic to it. If you go purely on room comfort and facilities, then it rates fairly well. My room was large, clean and pretty well appointed. The staff were all very friendly and helpful too. However, for me the location is a little too out of the way (with nothing particularly interesting within walking distance) whilst the hotel itself lacks real character. I actually picked it because it wasn't too far from South Ex2 where I now work and live. The food was pretty decent, and I was particularly pleased to see good Southern offerings at breakfast. As for other meals, I had room service on a couple of occasions and found it good, though expensive compared to eating out. I was a little disappointed to see so much 'international cuisine' on the menu though, taking up almost as much space as the North Indian fare. Who comes to Delhi to eat a steak with peppercorn sauce?! If you want a comfortable room and plan on travelling to attractions by taxi, then you could do far worse than this for the price. If you value character and an interesting locale, then you may be better off elsewhere. In reality accommodation in Delhi often involves a trade off between these two standpoints. Nice rooms in good locations are generally the preserve of the overpriced places spotted around CP.

6/10 Okay

Sigi, Germany

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Renovation necessary
The hotel needs a renovation because it looks and smells to old for a 4 star hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Oasis in a very challenging city
Most comfortable place we stayed in India. The beds actually moved & the staff was so friendly & helpful!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in a chaotic city
The staff was really friendly and helpful. The hotel is in a very good location, away from the noisy, chaotic part of city. It's closed to some of the attractions. There's a very good restaurant nearby on the same street, no 77, me and my friend had the best Indian fusion food. The room was very nice and clean.

8/10 Good

Mark, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Mantra Amaltas -
Hotel is not a typical full service one, but is adequate and does the job. Staff genuninely go out of their way and try, but do expect not to have the trimmings of a 4-5 star hotel. Good breakfasts. Room was bland, but very clean and comfortable bed. The one thing is that the corridoors are all stone and the cleaning noise in the morning is fairly loud. All in all - a good hotel.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When it's finished this place will be pretty nice. Restaurant is good, rooms are clean, service was friendly. Water is not super hot but it's still Delhi!

8/10 Good

Conor, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, good value hotel, a little out of the way
The staff were helpful, the room was large, clean and well appointed, and the in house restaurant was good. Some teething problems getting connected to the internet, but they were sorted out by the reception team. Friends Colony is a little out of the way, so nowhere really to walk to for entertainment would be my only thought.

10/10 Excellent

Thema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

miho, 日本

Liked: Staff & service, room comfort
快適でした
Response from Diwaker Sharma on Dec 7, 2016
親愛なるゲスト、 Hotel Mantra Amaltasからのご挨拶! 私たちの部屋と施設に関するあなたの親切な言葉に感謝します。私たちのホテルの様々な事実が気に入っており、全体的に快適なご滞在をお約束しております。衛星テレビに関するあなたのご意見は恥ずかしいものであり、早急に是正措置を実施するために同僚に転送されます。 シームレスなご滞在をお約束します。

8/10 Good

Markus, Gothenburg, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
The terrace is very nice and the restaurant is good. The area is quiet and walkable, but it is rather far from many attractions. The restaurant Indian Accent is very close.
Response from Diwaker on May 28, 2016
Dear Guest, We thank you for your kind comments. Team Mantra looks forward to having you stay with us whenever you're in India next. Best Wishes

6/10 Okay

ゆきち

Disliked: Property conditions & facilities, room comfort
フレンズコロニーなのですが、ちょっとわかりにくい
住所はフレンズコロニーですが、道を間違えたかな?と思うような横道を入って行った所にあり4つ星とはちょっと言いにくいかもしれません。部屋は清潔でスタッフの対応も良いですが、窓が小さくて陽の光が入らなかったのが残念でした。レストランはとても小さくて、種類も少ないです。でも、私が予約の日程ミスをしたのをなんとか変更してくれるようにお願いしたら、エクスペディアに連絡してくださって変更してくれました。本当に感謝しています。有難うございました。

8/10 Good

Gledel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

ぐぐぐ, 日本

普通のホテル
ホテル自体は至って普通。立地がよかったので選びました。

6/10 Okay

ぐぐぐ, 日本

普通のホテル
至って普通のホテルでしたが、立地がよかったために選びました。朝食は味付けが濃いめでしたが、それほど問題はなかったと思います。

8/10 Good

mona, Tromsø

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
greit hotell
Fint hotell med god service og fine rom. Lite variert mat som ikke alltid var like god. Beliggenhet kunne vært bedre langt unna kiosk/butikk for å kjøpe vann eller annet enn hotell kunne tilby. Også langt unna sentrum.

10/10 Excellent

Mari, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meget bra hotell med personlig touch.
Anbefales!!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Mantras Amanda 2012 helmikuussa
Jostain syystä taksin oli vaikea löytää hotellia, mutta kyselemällä hän löysi paikan. Alueella ei taida sijaita muita hotelleja. Itse hotelli on siisti ja aika pieni (ei paljon huoneita). Huoneet siistit ja palvelu pelasi. Iso tie aika lähellä joten kannattaa muistaa mainita huonetta tilatessa, että saisi huoneen pois päin tieltä. Jos meinaa viettää enemmän aikaa itse hotellilla, niin sitten kannattaa harkita muuta. Palveuita ei ole kovin paljoa. Mutta itselle hotelli toimi mainiosti koska olimme siellä lähinnä yötä pelkästään.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
simply the best hotel in new delhi
simply the best hotel in new delhi

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Business Trip Delhi
Nettes kleines Hotel einziges manko: dezentrale AC units, die nachts nicht so leise sind, wie die zentralen Units, der großen 5 Sterne hotels. Highlight: Dachterrase auf dem das restaurant auch Essen serviert.