Ratings based on 21 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
95% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by SJW from Hertfordshire, UK

Great time away!

Posted Jun 29, 2012
Pros: Helpfulness of staff, cleanliness, comfort of room and toiletries etc provided, and no insects as the windows were firmly shut!
Cons: The odd powercut but this was occasional and very quickly resolved by resetting room card in the slot by the door.
Location: On a main and busy road but as we were on the second floor and the windows were well glazed there was almost no noise audible from inside the room.
We travelled to Gurgaon on June 24th for four days. We booked the hotel for its location and the previous reviews, and also because it was one of the only hotels that could accommodate four of us in one room. We requested a cot and a single bed for our daughter. On arrival we were informed that the staff could not fit a single bed into the room, so this meant that our 7 year old had to share the kingsize bed with us. This worked out fine and she was happy. The main thing was that there was a cot in the room for our son and this was provided with fresh crisp linen and some pillows. Everything was very clean and the staff were attentive and very helpful. Everything that you could possibly need was provided in the bathroom, shoe shine, loofah, toiletries inc toothbrush and razor etc. We used the breakfast buffet twice and had breakfast cooked for us. Very happy with the standard of food provided. We ate lunch once at the Great Kabab Factory and the meal was fantastic. Our son who is on a wheat, gluten and dairy free diet was catered for adequately when we asked for something suitable and the staff were informed so they offered us gluten free bread for the morning breakfasts and the room service we had one morning having slept through breakfast (we were a bit jetlagged!). The hotel provided a driver for us (Pankaj) who was brilliant. Very informative about the local area and about life in India when we asked lots of questions. Thank you to everyone at Park Plaza!
5 out of 5
Recommended
for Everyone
by A verified traveler

Park plaza gurgaon a home away from home

Posted Mar 30, 2012
Great service, great food, great experience. Lavish Buffett served for breakfast
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Sep 26, 2011 on Hotels.com
5 out of 5
Recommended
by A verified traveler

Posted Aug 19, 2011 on Hotels.com
Very satisfied!
5 out of 5
Recommended
by A verified traveler from Houston

This traveler left a rating score only Posted Aug 19, 2011 on Hotels.com
5 out of 5
Recommended
for Couples
by A verified traveler from noth west surrey

very pleasant place to be all service personell were polite and helpful

Posted Feb 26, 2011
we had a nice and reassuring experience at all time of stay in park Plaza hotel im Gorgaon,rooms were clean at all times ,there was not shortage of service or labour,services were regimental and well executed,all personell were willing to serve you as a guest,and nothing was to much for them to do . i will recommend this hotel to every one.
5 out of 5
Recommended
by A verified traveler

Park Plaza Gurgaon

Posted Jan 31, 2011 on Hotels.com
We had a wonderful stay at Park Plaza. The complimentary breakfast was delicious. The staff was super nice. We hired a driver for the 4 days we were in Delhi, Ramjeet - very sweet and trust worthy. He was also an incredible driver in the crazy Delhi traffic.
5 out of 5
Recommended
for Families
by tabitha from Muscat

Totally chilled out

Posted Dec 31, 2010
One thing that strikes out is the ease they put you through-genuinely customer friendly, clean rooms-Totallly an hospitable experience matching with the culture of India
5 out of 5
Recommended
for Families
by A verified traveler from Glasgow, United Kingdom

really enjoyed my stay at the Park Plaza

Posted Jan 23, 2010
Enjoyed a pleasant three night stay at the Park Plaza. staff went out of their way to be helpful, nothing was too much trouble. rooms are beautifully decorated, clean and comfortable. choice of two restaurants , both good. buffet breakfast provided. half an hours drive to Indira Gandhi International airport and about three and a half hours to Agra. Would certainly return to this hotel.
5 out of 5
Recommended
by A verified traveler from Seattle, Washington

What a fantastic hotel!

Posted Nov 20, 2009
Everything was wonderful from the minute we walked in the door! The service was exceptional and everything was very clean. Both of the restaurants were fantastic and the complimentary breakfast was much more than we expected. We used the hotel's car service exclusively and were very happy with that service as well. I would highly recomend this hotel and would look forward to staying there again.