Ratings based on 76 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby Rajiv from D
Convenient hotel close to airport and shoppingPosted Dec 11, 2013
Hotel staff don't seem well trained.
for Everyoneby A verified traveler
Great HotelPosted Dec 3, 2013
Excellent hotel. And now that the Mall next door is open, it is even better then before.
for Everyoneby Cherie from Colorado, USA
Unacceptable experience.Posted Nov 21, 2013
Pros: The bathroom was clean and well organized and large. The windows were large.
Cons: Communication and attitude.
Location: I did nothing near by, only went to and from the airport.
I booked my room through Expedia and then wrote to the hotel staff about having a late night pick up at the airport in Delhi. I am nearly 70 and in a wheel chair. When I arrived no one was there to meet me. People from the other hotels did rally about to try to assist because I did not have a sim card to call the hotel. The phone number which the hotel provided on their email confirming to me that they would pick me up was not a working number. After a considerable time the others who could see my problem did locate someone from this hotel. He was considerate and came to the hotel with me. Upon arrival he introduced me to the "duty manager" She was brusque, impolite and inconsiderate. At no time was it mentioned that they should not charge me for this ride even though I had to sit in a wheel chair waiting for them to send a car for nearly an hour. She was dismissive and when I saw this woman upon my departure she gave me a withering look. I would not go back to this hotel again if the rooms were free, which they were not. The mini bar was NOT stocked. First time I have seen this in a five star hotel. This left me with my disability unable to even get something to drink without calling room service.
for Everyoneby kumar from singapore
Posted Nov 14, 2013
Pros: Washroom is very old. It is difficult to get hot water. Sink does not drains.
Cons: Hotel needs a revamp
Location: Location is great
for Familiesby subash from india
good hotel near airportPosted Nov 5, 2013
Location: near three good malls
good ambiance, but poor food quality good staff pool, sona , jim good steam was out of order good vechiles
for Everyoneby family of 5 from Vancouver, Canada
Fantastic pool, close to a large mall!Posted Oct 31, 2013
This hotel was great. With 3 kids we spent time at the pool and we all loved it. It is only 20min from the airport and you can walk to a very large mall. On our last day it was my birthday and the staff surprised me with flowers and a cake. They went our of their way to make our stay comfortable.
for Everyoneby A verified traveler from Singapore
Beautiful hotel, close to the airport.Posted Oct 25, 2013
We have stayed in this hotel only for one night. From the airport it took us 20 minutes ride to reach the hotel. Our room was ready quickly with welcome drink and light snack. Room is specious and toilet also huge and clean. We haven't got chance to try the hotel restaurant but BF has good spread! There are 3 huge interconnected mall just 10 min walk from the hotel though we took the taxi'?&
Recommendedby A verified traveler
Posted Sep 16, 2013 on Hotels.com
for Everyoneby RP from Montreal, QC, Canada
Good value for moneyPosted Aug 13, 2013
Pros: The quality of the accommodation.
Cons: Business Center
Location: A little away from the city center, and increases commute time by about 15 minutes as compared to other 5-star hotels in South Delhi.
The hotel is clean and well maintained, and the staff try to take care of the guests to the best of their ability. The rooms are spacious and well equipped. However, beyond the basic room, there is a drop in quality of just about everything else. The food is okay, but limited in choice and quality. Laundry service is prompt and reasonably priced. The business center is below expectations. On the weekend, the lobby has blaring music that makes it impossible to communicate with the staff at the front desk. It is a comfortable, clean and safe place to stay. Overall I would say that it is good value for money.
for Business Travelersby Sahib from Bangalore
Posted Aug 3, 2013 on Hotels.com
Most ideal for luxury and comforts, with a great location