Ratings based on 63 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
78% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by KP from Auckland

Close to CBD (Connaught Place)

Posted Jun 15, 2014
Pros: In general food is good especially I enjoyed breakfast.
Cons: The hotel should get the reception for mobile checked for each room to ensure good & uninterrupted connectivity. Change technology if required.
Location: No comments
Over all experience was good. If you are planning to use WiFi and your mobile phone extensively especially for business work make sure the signal in your room for mobile is strong and does not drop otherwise it could be very frustrating experience. I had trouble with the WiFi as well but they have 24 hours IT person who came promptly whenever I had trouble. After third time the problem was finally fixed, But poor connectivity for my mobile phone was not solved. At times I had to go out of the room to talk to my business clients which was not desirable and was very frustrating. In my room signal for the mobile was dropping very often and had to use my international roaming at times which obviously was much costlier than my local mobile connection. Lucky I was carrying two mobile phones and managed to complete my business work for which I had booked into the hotel. Apart form that I had no issues whatsoever. For the price it was a good stay.
Comment from Hotel Management
Jul 2, 2014 by Pankaj, Hotel Management
Your valuable feedback regarding your stay with us is highly appreciated and the time taken to provide me with these details is of utmost importance to us. We sincerely apologise for all the inconveniences you experienced while staying with us and corrective measures to rectify the problem has been taken up. Please accept my sincere apologies for all the inconvenience this may have caused. We hope to see yo The Hans Managementu back at the hotel soon. Warm regards
Comment from Hotel Management
Jul 2, 2014 by Pankaj, Hotel Management
Your valuable feedback regarding your stay with us is highly appreciated and the time taken to provide me with these details is of utmost importance to us. We sincerely apologise for all the inconveniences you experienced while staying with us and corrective measures to rectify the problem has been taken up. Please accept my sincere apologies for all the inconvenience this may have caused. We hope to see yo The Hans Managementu back at the hotel soon. Warm regards
4 out of 5
Recommended
for Everyone
by naren from malaysia

Great Location

Posted Jun 1, 2014
Nice hotel in a great location, nothing overly fancy but really clean and safe. Food was just acceptable. Front desk staff were very helpful and polite. Do not ask for very high floors as the wind sound during heavy rains is really bad. Overall you get what you pay for. Location location location.
Comment from Hotel Management
Jul 2, 2014 by Pankaj, Hotel Management
Dear Guest Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look forward to welcoming you back for many more enriching moments. Warm Regards, Management The Hans New Delhi
5 out of 5
Recommended
for Business Travelers
by RS from Toronto

Lovely!

Posted Mar 18, 2014 on Hotels.com
Terrific hotel in excellent location. With very helpful staff and very good breakfast buffet.
Comment from Hotel Management
Jul 2, 2014 by Pankaj, Hotel Management
Dear Guest Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look forward to welcoming you back for many more enriching moments. Warm Regards, Management The Hans New Delhi
4 out of 5
Recommended
for Overnight Stay Before Destination
by Joao from Portugal

nice and clean

Posted Mar 17, 2014 on Hotels.com
It is a nice and clean hotel for European standards. Centrally located.
Comment from Hotel Management
Jul 2, 2014 by Pankaj, Hotel Management
Dear Guest Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look forward to welcoming you back for many more enriching moments. Warm Regards, Management The Hans New Delhi
1 out of 5
by Peter from Near Knysna, South Africa

Below average hotel in the centre of Delhi

Posted Mar 7, 2014
Pros: Its location
Cons: The staff, the breakfasts, the room d├ęcor.
The staff at the hotel were totally disinterested in their guests. The facilities were tired and the breakfasts very disappointing
Comment from Hotel Management
Jul 2, 2014 by Pankaj, Hotel Management
Your valuable feedback regarding your stay with us is highly appreciated and the time taken to provide me with these details is of utmost importance to us. We sincerely apologise for all the inconveniences you experienced while staying with us and corrective measures to rectify the problem has been taken up. Please accept my sincere apologies for all the inconvenience this may have caused. We hope to see yo The Hans Managementu back at the hotel soon. Warm regards
2 out of 5
by Damir from London

Not 4 star hotel

Posted Feb 17, 2014
It is not 4 star hotel. Very old!! Very dirty. I did't like it
2 out of 5
Recommended
by Nitin from India

There are better options in Delhi

Posted Feb 17, 2014 on Hotels.com
Hotel condition not the best. Rooms small. There are much better 4* hotels in Delhi. I have only choosen the hotel due to to the location (proximity to Connaught place)
Comment from Hotel Management
Jul 2, 2014 by Pankaj, Hotel Management
Your valuable feedback regarding your stay with us is highly appreciated and the time taken to provide me with these details is of utmost importance to us. We sincerely apologise for all the inconveniences you experienced while staying with us and corrective measures to rectify the problem has been taken up. Please accept my sincere apologies for all the inconvenience this may have caused. We hope to see yo The Hans Managementu back at the hotel soon. Warm regards
4 out of 5
Recommended
for Everyone
by Roy from Milton Keynes, England

Conveniently situated.

Posted Jan 22, 2014
Pros: The room and all parts of the hotel were scrupulously clean and tidy. The staff were very attentive and friendly.
Cons: The building interior is not the most modern but it is kept clean and in good order.
Location: Conveniently located for walking around shops and parks including India Gate.
Very clean and efficient. Staff very friendly and helpful.
Comment from Hotel Management
Jul 2, 2014 by Pankaj, Hotel Management
Dear Guest Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look forward to welcoming you back for many more enriching moments. Warm Regards, Management The Hans New Delhi
3 out of 5
Recommended
by American Tourist from USA

Satisfactory

Posted Jan 12, 2014 on Hotels.com
It was okay.
5 out of 5
Recommended
for Getaway With Friends
by Peter from Calgary

Excellent place to stay !

Posted Jan 11, 2014 on Hotels.com
Conveniently located a short walk to Connaught Mall it is an excellent place to stay. The front desk are very helpful and the room, while a tad small for three of us, we clean and comfortable. The breakfast (included) was excellent with a wide choice of items. The restaurant is open all day and provides a really good dinner buffet selection. We were there for five night and it served us very well. I would definitely recommend it very highly and look forward to returning.