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Reviews of The Imperial New Delhi

5 out of 5
The Imperial New Delhi
Janpath Road, New Delhi, Delhi N.C.R

Reviews

9.6

Exceptional

Rating 10 - Excellent. 462 out of 549 reviews" "
Rating 8 - Good. 49 out of 549 reviews" "
Rating 6 - Okay. 21 out of 549 reviews" "
Rating 4 - Poor. 10 out of 549 reviews" "
Rating 2 - Terrible. 7 out of 549 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Randal, New York

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The Imperial is considered the grand dame of Indian hotels, and our expectations were high. The property, the entrance and greeting, the lobby and common areas were all spectacular. The Hardinge and Patiala Peg bars make you feel like you were in London. Everything before you get to your room is spectacular. Our room, however, was quite average. During our two day stay, our air conditioning only worked sporadically. The shower seal wasn't working and water leaked out onto the bathroom floor. The television wasn't connected well, and wobbled as though it would fall over. And we found the service at the Imperial wanting. We traveled India for two weeks and stayed at several top properties. And the Imperial's service was the worst. The concierge and front desk staff behaved as though you were inconveniencing them, and the pushed you to use their hotel car when a tax is a fraction of the cost. I'm sure there are other rooms in the hotel that would be better, and perhaps we caught the staff on an impatient day. But our experience at the Imperial was all surface wow, and underneath "meh."
Stayed 2 nights in Mar 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was upgraded to a suite which was very nice. I had a bedroom with separate living room.
Stayed 2 nights in Mar 2024
Response from The Imperial Hotel, New Delhi on Apr 1, 2024
Dear Ms. Julie,Thank you so much for your kind review of your recent stay with us. We're delighted that you enjoyed one of our suites during your stay with us. Thank you for sharing your experience, and we look forward to hosting you again soon.With warm regards, Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

Jutta

Stayed 1 night in Mar 2024
Response from The Imperial Hotel, New Delhi on Apr 14, 2024
Dear Ms. Jutta,Thank you so much for taking the time to grace us with a 5-star rating. We genuinely appreciate it.We look forward to welcoming you back soon.With warm regards, Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top hotel. Service exceptional
Stayed 3 nights in Mar 2024
Response from The Imperial Delhi on Mar 19, 2024
Dear Mr. Mathew,We are grateful for your kind words of gratitude and delighted to hear that you had a positive experience with us. We look forward to welcoming you back in the future.With best regards,Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

Dario

Stayed 3 nights in Feb 2024
Response from The Imperial Hotel, New Delhi on Mar 23, 2024
Dear Mr. Dario,Thank you so much for taking the time to grace us with a 5-star rating. Thank you for choosing The Imperial.We look forward to welcoming you back soon.With best regards,Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

suman, New Providence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old world property , transports one to a find by era . Friendly and helpful staff
Stayed 5 nights in Jan 2024
Response from The Imperial Hotel on Jan 21, 2024
Dear Ms. Suman,Thank you for your feedback. We are delighted to hear that our establishment transports you to a bygone era. Our dedicated team takes pride in providing friendly and helpful service to enhance your overall experience. We appreciate your kind words and look forward to welcoming you again soon.With warm regards,Prabhneet Kaur SodhiFront Office Manager

6/10 Okay

BABAJI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not receive the $100 credit for food and beverage. No room upgrade was provided.
Stayed 2 nights in Jan 2024

8/10 Good

beth

Stayed 1 night in Jan 2024
Response from The Imperial Hotel, New Delhi on Jan 16, 2024
Dear Ms. Beth,We appreciate your positive rating.If there's anything specific you'd like to share or if we can assist you further, please let us know. and we look forward to welcoming you back soon and achieving the last two stars in the near future.Yours Sincerely, Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

suman, New Providence

Stayed 1 night in Jan 2024
Response from The Imperial Hotel on Jan 13, 2024
Dear Guest,Thank you so much for taking the time to grace us with a 5-star rating.We appreciate it.We look forward to welcoming you back soon.With best regards,Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from The Imperial Hotel on Jan 9, 2024
Dear Ms. Anna,Thank you so much for taking the time to grace us with a 5-star rating.We appreciate it.We look forward to welcoming you back soon.With best regards,Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

R

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay in an iconic property not far from Old Delhi.
Stayed 3 nights in Dec 2023
Response from The Imperial Hotel on Dec 29, 2023
Dear esteemed guest,We're thrilled to hear that you had a great stay at The Imperial, an iconic property not far from Old Delhi. If there's anything specific you enjoyed or if there are preferences you have for your future stays, please feel free to let us know. We appreciate your positive feedback and look forward to welcoming you back for more memorable experiences at The Imperial. Thank you for choosing to stay with us.With best regards,Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

Shalu

Stayed 4 nights in Dec 2023
Response from The Imperial Hotel on Jan 9, 2024
Dear Guest,Thank you so much for taking the time to grace us with a 5-star rating.We appreciate it.We look forward to welcoming you back soon.With best regards,Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Imperial is a beautiful art deco hotel located on a large block of land with a big lawn and a beautiful swimming pool. Unfortunately the air quality in. November was very bad so I chose not to dine outside or use the pool. I really enjoyed the breakfast buffet and ate dinner at the hotel on 2 nights. The food was fresh and delicious
Stayed 2 nights in Nov 2023
Response from The Imperial Hotel on Dec 6, 2023
Dear Ms. Julie,Thank you for sharing your feedback on your recent stay at The Imperial Delhi. We are delighted to know that you enjoyed the breakfast buffet and appreciated the art deco design, the spacious grounds, and the beautiful swimming pool.Your positive feedback means a lot to us, and we look forward to welcoming you back for another delightful stay in the future.With best regards,Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

david

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
First class colonial style hotel with beautiful rooms, great restaurants and amazing service
Stayed 2 nights in Nov 2023
Response from The Imperial Hotel on Dec 5, 2023
Dear Mr. David,Thank you for your kind words regarding our Grand Dame, The Imperial New Delhi. We are delighted to know that you found our colonial style hotel, well-appointed rooms, exceptional restaurants, and outstanding service to be first-class. Your positive feedback means a lot to us, and we are committed to ensuring that your future experiences with us are equally exceptional.With warm regards, Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

Caroline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing not to like here. Top notch hotel, supreme comfort, exemplary staff who go above and beyond and excellent service. There really is nothing that can be improved, it’s already perfect.
Stayed 2 nights in Nov 2023
Response from The Imperial Hotel on Dec 5, 2023
Dear Ms. Caroline,Your generous words fill us with gratitude and joy. Thank you for taking the time to share your wonderful experience at our Grand Dame. Your kind words about our staff and their impeccable service are greatly appreciated.We always aim to provide a perfect experience for all our guests, and we look forward to welcoming you back soon.With warm regards, Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High quality hotel with excellent dining options. Comfortable room. Excellent public spaces and facilities. Great service from the staff. Good location in Delhi.
Stayed 1 night in Nov 2023
Response from The Imperial Hotel on Dec 5, 2023
Dear Mr. David,We are glad to hear that you had a wonderful experience at our Grand Dame hotel. Your positive feedback regarding our location, dining options, well-appointed rooms, public spaces, facilities, and excellent service from our staff is greatly appreciated. It was an absolute pleasure to have you with us, and we eagerly anticipate the opportunity to welcome you back soon.With warm regards, Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

Nam

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of our favorite hotels in the world.
One of our favorite hotels in the world, the service is impeccable. Great restaurants, bars, and a fantastic pool and spa. Come for the history, stay for the opulence.
Stayed 1 night in Nov 2023
Response from The Imperial Hotel, New Delhi on Nov 20, 2023
Dear valued guest,Thank you, Nam, for the stellar review! We're honored to be considered one of your favorite hotels in the world. It's fantastic to hear that our service, restaurants, bars, pool, and spa have left a positive impression. We appreciate your appreciation for the history and opulence we aim to provide. We look forward to welcoming you back for another outstanding experience. With warmest regards, Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exemplary hotel
Amazing hotel, everything about it is exemplary. Breakfast and dinner were excellent, staff and manager outstanding, clean, quiet and discrete - everything you would expect and more. Would return any time and in fact am on 23 November!
Stayed 2 nights in Nov 2023
Response from The Imperial Hotel, New Delhi on Nov 15, 2023
Dear Caroline,We want to express our sincerest gratitude for appreciating our hotel and its services. Your kind words and positive feedback mean the world to us, and we are delighted to have provided you with an exemplary experience.Thank you for choosing us, and we wait to welcome you back on November 23, 2023.With warm regardsPrabhneet Kaur SodhiFront Office Manager

10/10 Excellent

Ajaypal

Stayed 1 night in Nov 2023
Response from The Imperial Hotel on Dec 4, 2023
Dear Mr. Ajaypal,Thank you so much for taking the time to grace us with a 5-star rating.We appreciate it.We look forward to welcoming you back soon.With best regards,Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

Warren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
certainly the best hotel I know of in New Delhi, quite possibly the best in India.
Stayed 2 nights in Oct 2023
Response from The Imperial Hotel, New Delhi on Oct 28, 2023
Dear Guest,We are truly humbled to receive your kind words of appreciation and very happy to read that you had a wonderful experience with us.Thank you for sharing such a motivating review.We look forward to your gracious visits in the future.With best regards,Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in Oct 2023
Response from The Imperial Hotel, New Delhi on Oct 20, 2023
Dear Guest,We are grateful for your kind words of gratitude and delighted to hear that you had a good experience with us. Thank you for appreciating our product and services.We look forward to welcoming you back in the future.With best regards,Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Imperial New Delhi is the best of the best! The service was spectacular. Highly recommend.
Stayed 2 nights in Oct 2023
Response from The Imperial Hotel, New Delhi on Oct 9, 2023
Dear Guest,Thank you for recommending us and sharing your wonderful experience at the Imperial. We appreciate your support.We're delighted to hear you appreciate our products and services.Thank you for choosing us and we look forward to welcoming you back in the near future.With warm regards, Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

Patricia, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the best place to recover from jet lag. Everything is fantastic. A wonderful example of traditional Indian hospitality. Beautiful pool area, restaurants and wonderful bars
Stayed 3 nights in Sep 2023
Response from The Imperial Hotel, New Delhi on Sep 25, 2023
Dear Guest,We would like to express our sincere gratitude to you for reviewing us and for sharing your Imperial experience with us.Thank you for appreciating our warm and welcoming hospitality, in addition to our wellness facility, signature bars, and restaurants. We appreciate your feedback and look forward to welcoming you back soon.With warm regards,Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was astonishing; the sense of history and the way I was looked after by the staff felt like I was transported back in time to the colonial period.
Stayed 3 nights in Aug 2023
Response from The Imperial Hotel, New Delhi on Sep 20, 2023
Dear Guest,We are delighted that you had a wonderful stay at the Imperial, one of the Capital's oldest heritage properties, with a history dating back to 1936, and one of the best examples of Indian luxury hospitality in the world. Thank you for appreciating our efficient hospitality and service. Please rest assured that 'Service from the Heart' will continue to inspire us to create memorable experiences for you and your guests.We look forward to welcoming you back in the future.With warmest regards, Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

Lynette, Hinsdale

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel in Delhi. An oasis of quiet luxury.
Stayed 2 nights in Sep 2023
Response from The Imperial Hotel, New Delhi on Sep 7, 2023
Dear Guest,We are delighted to hear that you appreciate our oasis in the heart of the capital. Being recognized as one of the luxury hotels in India is an honor. Thank you for your kind words.We look forward to welcoming you back in the future.With warmest regards, Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

Lisa

Stayed 2 nights in Aug 2023
Response from The Imperial Hotel, New Delhi on Sep 22, 2023
Dear Guest,We extend our sincerest gratitude for the 5-star rating.We genuinely appreciate it.We look forward to welcoming you back soon.With best regards,Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from The Imperial Delhi on Aug 31, 2023
Dear Guest,Thank you for taking the time to honor us with a 10-star rating.We truly appreciate it.We look forward to welcoming you back soon.With best regards,Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

Vijay

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous 2023
A peaceful and gorgeous oasis in the heart of New Delhi. Courteous staff, impeccable service, good food in beautiful settings. Aesthetically pleasing, well-lit and wide marbled corridors with historical artwork/objects and spacious rooms. Perfect central location with access to shopping, restaurants, cultural activities and sight-seeing. The overall experience is unmatched. And that says a lot coming from widely traveled people. We cannot wait for the next stay here.
Stayed 7 nights in Aug 2023
Response from The Imperial Delhi on Sep 8, 2023
Dear Guest,It brings us great joy to receive your feedback regarding your recent stay at the Imperial in New Delhi. We are thankful for your recognition of our hotel as an oasis in the heart of the city, and for appreciating our efficient hospitality, comfortable rooms, exquisite culinary experience, and exceptional services.We look forward to your gracious visits in the future.With warm regards,Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely historic property
Stayed 3 nights in Aug 2023
Response from The Imperial Delhi on Aug 23, 2023
Dear Guest,We are filled with gratitude to read your feedback on your recent stay at The Imperial, New Delhi. It is great to learn that your experience with us surpassed your expectations as one of the Capital’s oldest heritage properties, dating back to 1936, and as one of the top levels of Indian luxury hospitality.We look forward to your gracious visits in the future.With best regards,Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

kalpana

Stayed 2 nights in Aug 2023
Response from The Imperial Delhi on Sep 1, 2023
Dear Guest,Thank you for taking the time to honor us with a 5-star rating.We truly appreciate it.We look forward to welcoming you back soon.With best regards,Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

Wanxiang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from The Imperial Delhi on Aug 19, 2023
Dear Guest,Thank you for taking the time to honor us with a 10/10 rating. We truly appreciate it. We look forward to welcoming you back soon.With best regards,Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

kuntal

Stayed 1 night in Jul 2023
Response from The Imperial Delhi on Jul 21, 2023
Dear Guest,Thank you for taking the time to honor us with a 10/10 rating.We truly appreciate it.We look forward to welcoming you back soon.With best regards,Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 Stars!
Impeccable service and attention to detail. Can not fault any aspect of our stay. Absolutely fantastic in every way
Stayed 4 nights in Jul 2023
Response from The Imperial Hotel, New Delhi on Jul 8, 2023
Dear Guest,We are honored by your kind words of appreciation and happy to hear you had a wonderful experience with us. We look forward to welcoming you back in the future.With warmest regards,Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful and the whole experience of staying is always very special. The staff are both welcoming and very professional. A wonderful place to be
Stayed 1 night in Jun 2023
Response from The Imperial Hotel, New Delhi on Jul 1, 2023
Dear Guest,We would like to express our sincere gratitude for staying with us and sharing your experience with The Imperial. Your excellent compliments about the Imperial's services and hospitality will motivate us to continue offering exceptional care and attention to our guests. We work hard to ensure that our guests receive only the best from us. We look forward to welcoming you back in the future.With warm regards,Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved it.
A hotel with lots of personality. I loved it. Generous and kind staff.
Stayed 1 night in Jun 2023
Response from The Imperial Hotel, New Delhi on Jul 1, 2023
Dear Guest,Thank you for sharing your feedback and for being our guests. We pride ourselves on delivering service from the heart and are delighted that we could make your experience memorable. We are happy we could provide you with a perfect stay in Delhi and look forward to your return.With warm regards,Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

LAURENT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The colonial feeling The superb nice feeling to come home . Everyone remember you when you step at the door and make sure your stay is perfect … And it is always
Stayed 1 night in May 2023
Response from The Imperial Hotel, New Delhi on May 25, 2023
Dear Guest,Thank you for appreciating our unique history and services. We take pride in our team and little gestures to make our guests feel at home, and "service from the heart’ shall continue to drive us in crafting unforgettable moments for guests like you. We are happy that we could provide you with a perfect stay in Delhi and look forward to your return.With warmest regards,Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

Joy

Stayed 1 night in May 2023
Response from The Imperial Delhi on May 25, 2023
Dear Guest,We appreciate you taking the time to give us a 10-star review.We really appreciate it!With best regards,Prabhneet Kaur SodhiFront Office Manager

8/10 Good

Richard

Stayed 1 night in Apr 2023
Response from The Imperial Delhi on Apr 15, 2023
Dear Guest,Thank you so much for taking the time to grace us with a star rating. We truly appreciate it.We look forward to welcoming you back soon.With best regards,Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

Mohammad

Stayed 1 night in Apr 2023
Response from The Imperial Hotel, New Delhi on Apr 10, 2023
Dear Guest,We sincerely thank you for taking the time to leave us your 10-star rating.We look forward to your gracious visits in the future.With best regards,Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

Cynthia

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful property. Each staff member was excellent. I highly recommend The Imperial in Delhi.
Stayed 2 nights in Mar 2023
Response from The Imperial Delhi on Mar 27, 2023
Dear Guest,We are overwhelmed by your review and delighted that you had a wonderful experience with us. Thank you for appreciating our warm, friendly hospitality and services. Your positive feedback is precious to us and helps us achieve even higher service standards. We look forward to welcoming you back soon.With Best Regards,Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

Ishita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central & Magnificent
Magnificent property with best location in Delhi
Stayed 10 nights in Mar 2023
Response from Prabhneet Kaur Sodhi on Mar 18, 2023
Dear Guest,We would like to express our sincere gratitude to you for reviewing us and for sharing your exceptional experience at The Imperial. Thank you for appreciating our location, history, and services. We hope to welcome you back again, assuring you of our impeccable hospitality at all times.With best regards,Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

Ravi, MACUNGIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good friendly service, good ambiance. clean room.
Stayed 4 nights in Jan 2023
Response from Prabhneet Kaur Sodhi on Jan 23, 2023
Dear Guest,It was a pleasure hosting you at the celebrated The Imperial New Delhi.I appreciate your efforts in sharing your generous and motivating feedback.We're ecstatic that you had a wonderful experience with us. Your positive comments about the Imperial’s services and hospitality will motivate us to continue providing exceptional care and attention to our guests.We look forward to your gracious visits in the future.With best regards, Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

Mandy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean good service friendly staff
Stayed 2 nights in Jan 2023
Response from Prabhneet Kaur Sodhi on Jan 20, 2023
Dear Guest,It was a pleasure hosting you at The Imperial Delhi.We are truly humbled to receive your kind words of appreciation and very happy to read that you had a wonderful stay with us. We are pleased to know that you appreciated our warm, friendly hospitality, It was our pleasure having you stay with us. We are honored to receive your kind words of appreciation. We welcome your cordial future visits.With best regards, Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel. The service is fantastic and the staff are very helpful. The building is a fabulous example of deco architecture and I love staying here.
Response from Prabhneet Kaur Sodhi on Jan 20, 2023
Dear Guest, We are delighted to receive your kind words of appreciation and very happy to read that you had a wonderful stay with us.We are pleased to know that you appreciated our warm, friendly hospitality in addition to our product and services, The Imperial New Delhi was opened in 1936 as the first hotel in New Delhi, and its architecture has subtle traces of Victorian, Art Deco, and Lutyens styles.We welcome your cordial future visits.With best regards, Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful 2 days in Delhi. The Imperial went above and beyond. Our arrival flight was delayed greatly but Vinod was there at the airport to greet us at 3 am and ensure we got our bags and to the hotel smoothly. All aspects of the Imperial are full of old fashioned quality, service and courtesy. They arranged an excellent guide, Subi, who skillfully and entertainingly showed us Delhi’s sights and experiences.
Stayed 3 nights in Jan 2023
Response from Prabhneet Kaur Sodhi on Jan 16, 2023
Dear Guest,We are delighted to know that you had an exceptional experience with us and would like to thank you for such beautifully penned feedback.We are grateful to receive your kind words of appreciation. I have shared your feedback with everyone at the hotel; your appreciation means a lot to us, especially Vinod and Subi, and will inspire us all to continue providing outstanding care and attention to our guests. The entire team is thrilled to know that their warm services consistently lived up to your expectations.We certainly appreciate your business and look forward to many more opportunities to welcome you back to your "home away from home" and provide you with memories to last a lifetime.With best regards, Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Greeting from The Imperial New Delhi on Jan 11, 2023
Dear Guest,It was a pleasure hosting you at The Imperial, New Delhi.I appreciate your efforts in sharing your feedback.We look forward to your gracious visits in the future and assure you of lifelong memories.With Best Regards,Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

Alison

Stayed 3 nights in Jan 2023
Response from Prabhneet Kaur Sodhi on Jan 11, 2023
Dear Guest,It was a pleasure hosting you at The Imperial.We thank you for sparing your valuable time to evaluate our product and services.We are happy to learn from your feedback that our visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.We look forward to your gracious visits in the future.With best regards,Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

Ritu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A serene haven of elegance and beautifully appointed interiors and external areas. Excellent spa and salon, great pool area. Friendly and efficient staff. Super comfortable rooms and great food! Highly recommend!
Response from Prabhneet Kaur Sodhi on Dec 2, 2022
Dear Guest,It was a pleasure hosting you at The Imperial, New Delhi.I appreciate your efforts in sharing your generous and motivating feedback.We're ecstatic that you had a wonderful experience with us. Your positive comments about the Imperial’s services and hospitality will undoubtedly motivate all of us to continue providing exceptional care and attention to our guests.We look forward to your gracious visits in the future and assure you of lifetime memories.With best regards, Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

Alexander

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay at a beautiful hotel.
Stayed 1 night in Nov 2022
Response from Prabhneet Kaur Sodhi on Dec 2, 2022
Dear Guest,We are truly humbled to receive your kind words of appreciation for our Iconic Hotel. It is a delight to read that you had a wonderful stay experience at The Imperial Delhi.We work very hard to handcraft magical and memorable experiences for our guests. Our entire team awaits many more opportunities of serving you and we eagerly look forward to welcoming you back soon again.With best regards, Prabhneet Kaur SodhiFront Office Manager

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely first class
Stayed 2 nights in Oct 2022
Response from Greeting from The Imperial New Delhi on Oct 5, 2022
Dear Guest,It was a pleasure hosting you at The Imperial New Delhi.I appreciate your efforts in sharing your kind and motivating feedback.We are thrilled to hear about your delightful experience and strive to offer you our unmatched product and services. All of us are glad to receive your words of appreciation and are driven to maintain our identity as the paragon of warm and efficient services.We look forward to your gracious visits in the future and assure you the lifetime memories.With best regards, Prabhneet Kaur SodhiGuest Services Manager