We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We're thrilled to hear that you had such a positive experience with our service and staff, especially Naresh at the airport. We'll be sure to pass along your compliments to him and the rest of our team. It's great to know that you enjoyed the excellent service in the royal club and the top-quality food at our restaurants. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

I wanted to take a moment to personally thank you for your recent visit to The Leela Palace New Delhi. We truly appreciate your feedback. It's wonderful to hear that you found your stay enjoyable overall, and that the Premier Royal room and the airport pickup service met your expectations.Your feedback regarding the dietary accommodations at the Qube restaurant is greatly appreciated. We deeply apologize for any inconvenience caused by the misunderstanding of your wife's vegan preferences and the lapses in service. Rest assured, we take your comments seriously and will work diligently to improve the training of our staff to ensure they are better equipped to handle such requests in the future.We are thrilled to know that despite this hiccup, you still had a fantastic stay with us. Your satisfaction is our priority, and we would be honoured to welcoming you back to ‘the palace of your choice’ soon and providing you with another remarkable experience.Warmest regards,Anupam Dasgupta,Area VP (North) & General Manager

We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

I wanted to take a moment to personally thank you for your recent visit to The Leela Palace New Delhi. We truly appreciate your feedback as we constantly strive to exceed expectations and improve our offerings. We take great pride in ensuring that every aspect of your stay is of the highest quality, and we are delighted that we met your expectations. If there's anything else we can do to enhance your next stay, please don't hesitate to let us know. We look forward to welcoming you back to ‘the palace of your choice’ soon and providing you with another remarkable experience.Warmest regards,Anupam Dasgupta,Area VP (North) & General Manager

We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

I wanted to take a moment to personally thank you for your recent visit to The Leela Palace New Delhi. We truly appreciate your feedback as we constantly strive to exceed expectations and improve our offerings. We take great pride in ensuring that every aspect of your stay is of the highest quality, and we are delighted that we met your expectations. We look forward to welcoming you back to ‘the palace of your choice’ soon and providing you with another remarkable experience.Warmest regards,Anupam Dasgupta,Area VP (North) & General Manager

I wanted to take a moment to personally thank you for your recent visit to The Leela Palace New Delhi. We truly appreciate your feedback as we constantly strive to exceed expectations and improve our offerings. We take great pride in ensuring that every aspect of your stay is of the highest quality, and we are delighted that we met your expectations. We look forward to welcoming you back to ‘the palace of your choice’ soon and providing you with another remarkable experience.Warmest regards,Anupam Dasgupta,Area VP (North) & General Manager

We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

I wanted to take a moment to personally thank you for your recent visit to The Leela Palace New Delhi. We truly appreciate your feedback and are thrilled to hear that you gave us full marks on the survey. Receiving a perfect score is a testament to our team's dedication to providing exceptional service and a memorable experience for our guests. Your feedback is invaluable to us as we constantly strive to exceed expectations and improve our offerings. We take great pride in ensuring that every aspect of your stay is of the highest quality, and we are delighted that we met your expectations. We look forward to welcoming you back to ‘the palace of your choice’ soon and providing you with another remarkable experience.Warmest regards,Anupam Dasgupta,Area VP (North) & General Manager

I wanted to take a moment to personally thank you for your recent visit to The Leela Palace New Delhi. We truly appreciate your feedback and are thrilled to hear that you gave us full marks on the survey. Receiving a perfect score is a testament to our team's dedication to providing exceptional service and a memorable experience for our guests. Your feedback is invaluable to us as we constantly strive to exceed expectations and improve our offerings. We take great pride in ensuring that every aspect of your stay is of the highest quality, and we are delighted that we met your expectations. We look forward to welcoming you back to ‘the palace of your choice’ soon and providing you with another remarkable experience.Warmest regards,Anupam Dasgupta,Area VP (North) & General Manager

We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

I wanted to take a moment to personally thank you for your recent visit to The Leela Palace New Delhi. We truly appreciate your feedback. We're delighted to hear that you enjoyed your stay and made the most of our club lounge and transfer services. Our Japanese restaurant Megu is indeed a culinary highlight, although we understand London prices can be a bit steep. It's fantastic to know that you found value in exploring local shops and indulging in some spice and gift shopping. We hope to welcome you back soon for another wonderful experience!With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

We are truly honoured to receive your perfect score of 10 following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

Thank you for taking the time to share your feedback with us. We deeply regret to hear about your recent experience at our establishment. Please accept our sincerest apologies for any inconvenience or disappointment caused.Your comments regarding the perceived hoax, room upgrade, customer service, and food quality are truly concerning, and we assure you that we take them very seriously. Our team is committed to providing exceptional service and experiences for all our guests, and it's disheartening to learn that we fell short of your expectations.We would appreciate the opportunity to investigate the issues you've raised further and to address them appropriately. Could you please provide us with more details about your stay, such as the dates and any specific interactions you had with our staff? This will help us identify areas for improvement and take corrective actions to prevent similar occurrences in the future.Once again, we apologize for the inconvenience you experienced and thank you for bringing these matters to our attention. We hope to have the chance to regain your trust and welcome you back for a more enjoyable stay in the future.With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

I wanted to take a moment to personally thank you for your recent visit to The Leela Palace New Delhi. We truly appreciate your feedback. We're thrilled to hear that you enjoyed your dining experience at our restaurant and found our staff, especially Nisha, Ankit, and Sumit, to be exemplary in their customer service. We'll be sure to pass along your kind words to them.It's fantastic to know that you had a great stay and that you're already looking forward to returning. We're committed to providing the best possible experience for our guests, and your satisfaction is our top priority.Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

Thank you so much for sharing your thoughts about your stay at The Leela Palace New Delhi. We're thrilled to hear that your experience surpassed your expectations and provided you with a truly royal experience. At Leela, we strive to deliver exceptional customer service and create memorable moments for our guests.Your kind words mean a lot to us, and we're delighted that you found our service to be on par with or even beyond what you've experienced in the US. We appreciate your feedback and look forward to welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. We take pride in being a romantic, beautifully appointed, and well-maintained historic hotel, and we're delighted that our ambiance resonated with you. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

We are truly honoured to receive your perfect score of 10 following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

Thank you for choosing to stay with us and for taking the time to share your feedback. We truly appreciate your kind words about our hotel and service. It's heartening to hear that you had an amazing experience overall.However, I sincerely apologize for the inconveniences you faced regarding communication and transportation. It's disappointing to learn that we did not respond to your messages regarding flight details and that our phone lines were unresponsive. I understand the importance of timely and efficient communication, and I assure you that we will address this issue to ensure it doesn't happen again in the future.Regarding the transportation oversight at check-out, I am truly sorry for any discomfort caused by not providing the requested larger car. This lapse in service does not meet our usual standards, and we will review our procedures to prevent such oversights in the future.Your feedback is invaluable to us, as it helps us identify areas for improvement. We are grateful for your understanding and hope to have the opportunity to welcome you back in the future, providing an even better experience.Warmest regards,Anupam Dasgupta,Area VP (North) & General Manager

We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

We are truly honoured to receive your perfect score of 10 following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

We are truly honoured to receive your perfect score of 10 following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Your kind words of praise for Vivek is highly appreciated. Team Leela looks forward to many more opportunities of welcoming you and your family back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

I wanted to take a moment to personally thank you for your recent visit to The Leela Palace New Delhi. We truly appreciate your feedback as we constantly strive to exceed expectations and improve our offerings. We take great pride in ensuring that every aspect of your stay is of the highest quality, and we are delighted that we met your expectations. We look forward to welcoming you back to ‘the palace of your choice’ soon and providing you with another remarkable experience.Warmest regards,Anupam Dasgupta,Area VP (North) & General Manager

I wanted to take a moment to personally thank you for your recent visit to The Leela Palace New Delhi. We truly appreciate your feedback as we constantly strive to exceed expectations and improve our offerings. We take great pride in ensuring that every aspect of your stay is of the highest quality, and we are delighted that we met your expectations. We look forward to welcoming you back to ‘the palace of your choice’ soon and providing you with another remarkable experience.Warmest regards,Anupam Dasgupta,Area VP (North) & General Manager

We are truly honoured to receive your perfect score of 10 following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

We are truly honoured to receive your perfect score of 10 following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

We are truly honoured to receive your perfect score following your recent stay at The Leela Palace New Delhi. At the Leela each and every team member takes pride in upholding the tradition of ‘Atithi Devo Bhava’ meaning ‘Guest is God’ and so in all sincerity each of us work hard towards weaving a magical memorable experience for our patrons. We are glad the efforts and luxurious facilities at the palace earned us your valuable recognition. Team Leela looks forward to many more opportunities of welcoming you back to the ‘palace of your choice’ in Delhi soon. With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

Thank you for taking the time to share your feedback with us. We truly appreciate your honesty and value your insights as they help us improve our services.We are delighted to hear that you found our hotel to be a great modern 5-star establishment with a favourable location. However, we sincerely apologize for the disappointment caused. Your feedback is essential, and we will address these issues promptly to enhance the overall experience for our guests.We deeply regret any inconvenience you experienced regarding the VIP status recognition and the room upgrade. It is disheartening to learn that the upgraded room did not materialize as expected, and your assigned room was not in line with your expectations. Please be assured that we take this matter seriously, and our team will investigate to ensure such oversights are rectified promptly.We are committed to providing exceptional service, and your comments will be instrumental in refining our operations. We appreciate your understanding and hope to have the opportunity to welcome you back in the future, allowing us the chance to exceed your expectations.With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager

I wanted to take a moment to personally thank you for your recent visit to The Leela Palace New Delhi. We truly appreciate your feedback as we constantly strive to exceed expectations and improve our offerings. We take great pride in ensuring that every aspect of your stay is of the highest quality, and we are delighted that we met your expectations. We look forward to welcoming you back to ‘the palace of your choice’ soon and providing you with another remarkable experience.Warmest regards,Anupam Dasgupta,Area VP (North) & General Manager

Thank you so much for your heart warming feedback! We're delighted to hear that you and your family enjoyed your first-time visit with us. It's wonderful to know that our staff contributed to making your stay memorable. We truly appreciate your kind words about our hospitality.We're thrilled that you found our restaurants amazing and that the hotel's convenient location added to your overall experience. It's always our goal to provide a comfortable and enjoyable stay for our guests, especially those traveling with children.We can't wait to welcome you and your family back for your next visit and we look forward to creating more wonderful memories with you.With warmest regards,Anupam Dasgupta, Area VP (North) & General Manager