Interior entrance

Reviews of Casa Grande Delicias

3 out of 5
Casa Grande Delicias
Avenida 6a Ote 601, Delicias, CHIH

Reviews

8.6

Excellent

Rating 10 - Excellent. 306 out of 576 reviews" "
Rating 8 - Good. 186 out of 576 reviews" "
Rating 6 - Okay. 48 out of 576 reviews" "
Rating 4 - Poor. 16 out of 576 reviews" "
Rating 2 - Terrible. 20 out of 576 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Imelda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Casa Grande Delicias on Feb 17, 2024
Gracias por su valoración

6/10 Okay

Cesar

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good location, good service. Old and noisy A/C and ventilation equipment.
Stayed 1 night in Dec 2023
Response from Hotel Casa Grande Delicias on Feb 17, 2024
Thank you for your coments

2/10 Terrible

Sonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
En realidad siempre elejimos ese hotel, pero esta vez nos pusieron en un cuarto ensima de la pompa del agua que cada 2 minutos sonaba y niestra estadia fue de muy mala experiensia esta vez y cuando lea deje saber el problema me dijeron que si que ese cuarto tenia ese problema y no entwndi que si ellos sabian que ese ciarto tenia ese problema, por que no lo dieron
Stayed 3 nights in Dec 2023
Response from Hotel Casa Grande Delicias on Feb 17, 2024
Lamentamos los inconvenientes, estaremos trabajando para mejorar nuestro servicio y brindarle una mejor experiencia a nuestros huespedes.

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Hotel Casa Grande Delicias on Feb 17, 2024
Gracias por su opinion

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from Hotel Casa Grande Delicias on Feb 17, 2024
Gracias por su valoracion.

2/10 Terrible

Edgar

Business traveler, Traveled with family
Disliked: Cleanliness
Poor service
Stayed 1 night in Nov 2023
Response from Hotel Casa Grande Delicias on Feb 17, 2024
Gracias por su valoracion, estaremos trabajando para mejorar nuestro servicio.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Francisco

Stayed 5 nights in Oct 2023
Response from Hotel Casa Grande Delicias on Feb 17, 2024
Gracias por su valoracion.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ambiance
Stayed 1 night in Oct 2023
Response from Hotel Casa Grande Delicias on Feb 17, 2024
Thank you for your coment

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Excellent hotel. Very comfortable beds.
Stayed 1 night in Sep 2023
Response from Hotel Casa Grande Delicias on Feb 17, 2024
Thank you for your coments.

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, I didn’t like the bed sheets
Stayed 2 nights in Sep 2023
Response from Hotel Casa Grande Delicias on Feb 17, 2024
Thank you for your coments.

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it!
It's my go-to hotel for Delicias.
Stayed 2 nights in Sep 2023
Response from Hotel Casa Grande Delicias on Feb 17, 2024
Thank you for your coments.

4/10 Poor

OFELIA

Traveled with family
Disliked: Property conditions & facilities
The room did not have enough towels There were no toiletries.
Stayed 2 nights in Sep 2023
Response from Hotel Casa Grande Delicias on Feb 17, 2024
Thank you for your coments.

8/10 Good

Marylu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Hotel Casa Grande Delicias on Feb 17, 2024
Gracias por su valoracion.

8/10 Good

Humberto

Stayed 1 night in Aug 2023
Response from Hotel Casa Grande Delicias on Feb 17, 2024
Gracias por su valoracion.

8/10 Good

María del Carmen

Stayed 2 nights in Aug 2023
Response from Hotel Casa Grande Delicias on Feb 17, 2024
Gracias por su valoracion.

10/10 Excellent

Alejandro

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 2 nights in Jul 2023
Response from Hotel Casa Grande Delicias on Aug 16, 2023
Gracias por su opinion, valoramos mucho sus comentarios y trabajamos en base a ellos para mejorar nuestro servicio.

6/10 Okay

Cecilia

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Hotel Casa Grande Delicias on Aug 16, 2023
Gracias por su opinion, valoramos mucho sus comentarios y trabajamos en base a ellos para mejorar nuestro servicio.

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jul 2023
Response from Hotel Casa Grande Delicias on Aug 16, 2023
Gracias por su opinion, valoramos mucho sus comentarios y trabajamos en base a ellos para mejorar nuestro servicio.

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2023
Response from Hotel Casa Grande Delicias on Aug 16, 2023
Gracias por su opinion, valoramos mucho sus comentarios y trabajamos en base a ellos para mejorar nuestro servicio.

10/10 Excellent

Fabiola

Stayed 1 night in Jul 2023
Response from Hotel Casa Grande Delicias on Feb 17, 2024
Gracias por su valoracion.

10/10 Excellent

Eric, Durham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 1 night in Jul 2023
Response from Hotel Casa Grande Delicias on Aug 16, 2023
Gracias por su opinion, valoramos mucho sus comentarios y trabajamos en base a ellos para mejorar nuestro servicio.

10/10 Excellent

Diana A.

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service!
Stayed 1 night in Jul 2023
Response from Hotel Casa Grande Delicias on Aug 16, 2023
Gracias por su opinion, valoramos mucho sus comentarios y trabajamos en base a ellos para mejorar nuestro servicio.

10/10 Excellent

Alfonso, Tomball

Stayed 3 nights in Jun 2023
Response from Hotel Casa Grande Delicias on Aug 16, 2023
Gracias por su opinion, valoramos mucho sus comentarios y trabajamos en base a ellos para mejorar nuestro servicio.

10/10 Excellent

luis

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jun 2023
Response from Hotel Casa Grande Delicias on Aug 16, 2023
Gracias por su opinion, valoramos mucho sus comentarios y trabajamos en base a ellos para mejorar nuestro servicio.

10/10 Excellent

Reyna

Stayed 1 night in Jun 2023
Response from Hotel Casa Grande Delicias on Aug 16, 2023
Gracias por su opinion, valoramos mucho sus comentarios y trabajamos en base a ellos para mejorar nuestro servicio.

10/10 Excellent

Adriana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great quite place to stay. Close to bars and casino!
Stayed 3 nights in Jun 2023

8/10 Good

Dinora

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 2 nights in Jun 2023

10/10 Excellent

Guadalupe

Stayed 1 night in May 2023
Response from Hotel Casa Grande Delicias on Aug 16, 2023
Gracias por su opinion, valoramos mucho sus comentarios y trabajamos en base a ellos para mejorar nuestro servicio.

10/10 Excellent

arturo, MIDLAND

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Hotel Casa Grande Delicias on Aug 16, 2023
Gracias por su opinion, valoramos mucho sus comentarios y trabajamos en base a ellos para mejorar nuestro servicio.

10/10 Excellent

Bianca, midland

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fruendly staff. Clean room.
Stayed 2 nights in May 2023
Response from Hotel Casa Grande Delicias on Aug 16, 2023
Gracias por su opinion, valoramos mucho sus comentarios y trabajamos en base a ellos para mejorar nuestro servicio.

10/10 Excellent

Oscar

Traveled with family
Liked: Staff & service, property conditions & facilities
El servicio de recepcion y limpieza fue magnifico, los meseros del restaurant y bar son bien amables, la proxima vez que vuelva a cd Delicias me hospedare en el Casa Grande
Stayed 5 nights in May 2023
Response from Hotel Casa Grande Delicias on Aug 16, 2023
Gracias por su opinion, valoramos mucho sus comentarios y trabajamos en base a ellos para mejorar nuestro servicio.

6/10 Okay

sergio

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I dint like the staff service, they were trying to charge more monney then the one I had in the reservation I like the place is clean, but they dint have soap not even in the front desk
Stayed 2 nights in Apr 2023

10/10 Excellent

guadalupe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
It was very comfortable employees professional clean I’ll be back here
Stayed 2 nights in Apr 2023

4/10 Poor

sergio

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
No había jabón en el baño, luego fui al mostrador y no me proveyeron jabón porque no tenían, la silla en el cuarto estaba rompida y teniendo cuartos suficientes me dieron uno mirando al techo de atrás
Stayed 1 night in Apr 2023
Response from Hotel Casa Grande Delicias on Aug 16, 2023
Gracias por su opinion, valoramos mucho sus comentarios y trabajamos en base a ellos para mejorar nuestro servicio.

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 2 nights in Apr 2023
Response from Hotel Casa Grande Delicias on Aug 16, 2023
Gracias por su opinion, valoramos mucho sus comentarios y trabajamos en base a ellos para mejorar nuestro servicio.

6/10 Okay

Karen

Traveled with family
Disliked: Cleanliness
The room was not cleaned properly. The carpet had not been vacuumed, and the bathroom floor had stains.
Stayed 3 nights in Apr 2023

8/10 Good

Julio

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, private gates parking, rooms are spacious, breakfast was okay.
Stayed 3 nights in Apr 2023

10/10 Excellent

Octavio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place with secure parking
Stayed 1 night in Feb 2023
Response from Hotel Casa Grande Delicias on Aug 16, 2023
Gracias por su opinion, valoramos mucho sus comentarios y trabajamos en base a ellos para mejorar nuestro servicio.

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confortable
Stayed 1 night in Feb 2023
Response from Hotel Casa Grande Delicias on Aug 16, 2023
Gracias por su opinion, valoramos mucho sus comentarios y trabajamos en base a ellos para mejorar nuestro servicio.

8/10 Good

Sonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like whole place, it's the best, I only recomended a mini fridge to prevent food from spoiling. Thank you
Stayed 3 nights in Jan 2023

10/10 Excellent

Hector

Traveled with family
Liked: Property conditions & facilities
Stayed 1 night in Dec 2022
Response from Hotel Casa Grande Delicias on Aug 16, 2023
Gracias por su opinion, valoramos mucho sus comentarios y trabajamos en base a ellos para mejorar nuestro servicio.

10/10 Excellent

MANUEL

Liked: Cleanliness, staff & service
Is nice
Stayed 2 nights in Dec 2022
Response from Hotel Casa Grande Delicias on Aug 16, 2023
Gracias por su opinion, valoramos mucho sus comentarios y trabajamos en base a ellos para mejorar nuestro servicio.

10/10 Excellent

Sheila

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a very safe area. The staff was very friendly and efficient. The checkin was quick and the rooms were very clean. The parking is very secure.
Stayed 1 night in Dec 2022
Response from Hotel Casa Grande Delicias on Aug 16, 2023
Thnaks for your coments

10/10 Excellent

andres

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We reserved a king room and when we checked in we got a double. Not happy with that.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Hotel Casa Grande Delicias on Aug 16, 2023
Gracias por su opinion, valoramos mucho sus comentarios y trabajamos en base a ellos para mejorar nuestro servicio.

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2022

4/10 Poor

Carmen

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The first thing we always check when we arrive in a hotel room is the bed because of previous experiences. The sheets looked dirty and had hair, like they were not changed. We ended up checking 3 more rooms, same issue. At that point we asked for clean sheets to change the bed because we weren't going to visit any more rooms at 2am. The next day the manager had excuses about the issue and suggested that I could deal with Expedia to cancel my remaining 2 nights. The town is small and didn't have many other options. We requested that they deep clean the room, and got complementary breakfast. Not the outcome and service I expected. The rest of the staff was friendly and after we complained, they cleaned the room well.
Stayed 3 nights in Nov 2022

2/10 Terrible

Alberto

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stayed 1 night in Nov 2022

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was Ready for me to stay