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Reviews of Super 8 by Wyndham Carroll/East

2 out of 5
Super 8 by Wyndham Carroll/East
701 Bella Vista Dr, Carroll, IA

Reviews

8.0

Very Good

Rating 10 - Excellent. 78 out of 226 reviews" "
Rating 8 - Good. 94 out of 226 reviews" "
Rating 6 - Okay. 35 out of 226 reviews" "
Rating 4 - Poor. 10 out of 226 reviews" "
Rating 2 - Terrible. 9 out of 226 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Mar 2024

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and quiet pool and breakfast outstanding
Stayed 1 night in Feb 2024

8/10 Good

David

Stayed 1 night in Feb 2024

10/10 Excellent

Jack

Stayed 1 night in Dec 2023

8/10 Good

Terri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for a Super8
Comfortable. Clean. No cups in room for coffee pot. Breakfast could be improved. Overall nice place. Next to a great bar/restaurant.
Stayed 1 night in Nov 2023

10/10 Excellent

Mike

Liked: Staff & service, property conditions & facilities
Very clean and nice place to stay!
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and very accommodating. The variety of items for the continental breakfast was quite limited, but sufficient and was adequately supplied during the advertised hours. Coffee, tea and hot water with assorted accompanying condiments were available 24 hours/day. We would stay there again whenever in the area.
Stayed 2 nights in Sep 2023

6/10 Okay

Ronan

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Quiet and relatively comfortable. If you love carbs, the breakfast is good. It was solidly OK
Stayed 4 nights in Sep 2023

10/10 Excellent

Christina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023

10/10 Excellent

Christina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023

10/10 Excellent

Barbara

Traveled with family
Liked: Amenities
I would stay here agin in the future, nice staff, room and great pool! Thanks!
Stayed 1 night in Jul 2023

4/10 Poor

Liza

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
When we got to the hotel and checked in, our room was hot even tho the AC was on and there were dirty towels left in the shower. After about 2 hrs, we returned to the hotel room even though staff said they would water the AC from the outside to see if it would cool off, the room was still hot. We requested a new room due to the ac not working. When we got the new room, the toilet did not have a lid, the shower head leaked and shower appeared not to have been cleaned as it had hairs, but due to us being tired from a long day, we decided to make the best of it. We will definitely not be staying there in the future.
Stayed 3 nights in Aug 2023

8/10 Good

Kevin, Arvada

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room needed cleaning. I found ‘items’ from previous guests
Stayed 1 night in Aug 2023
Response from Front Desk Staff on Aug 23, 2023
We apologize for the inconvenience. It has been addressed with the housekeeping staff.

4/10 Poor

Liza

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

6/10 Okay

Larry

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Front desk staff on Aug 23, 2023
Thank you

8/10 Good

Mary Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

6/10 Okay

Wendy

Traveled with family
Liked: Staff & service, amenities
Booked this property for a family reunion and had the opportunity to meet up with family two days earlier than the reservation. They were able to accommodate us so we did not have to change rooms. We even had the opportunity to do laundry for free! We stayed a total of five days and the staff was very friendly and efficient.
Stayed 3 nights in Aug 2023
Response from Front Desk Staff on Aug 23, 2023
Thank you. We are happy that we were able to accommodate you.

10/10 Excellent

Steven C

Stayed 2 nights in Aug 2023

10/10 Excellent

Ralph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

bartholomew

Liked: Staff & service, property conditions & facilities, room comfort
Exceeded expectations
Friendly staff, comfortable & clean. Solid budget accommodations. I'd stay here again.
Stayed 1 night in Jul 2023

10/10 Excellent

Michelle

Stayed 1 night in Jul 2023
Response from Front Desk Staff on Aug 23, 2023
Thank you

10/10 Excellent

Harold

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Front Desk Staff on Aug 23, 2023
Thank you

8/10 Good

James

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Disappointing Visit
Didn’t book a room on 2nd floor for starters. Had a disabled elderly person with us & stairs are very hard for her to go up & down.The stairs were very unstable at that!!! Wood is broken under the carpet for sure! We had no light bulbs in a lamp, when I asked for a lightbulb at front desk, the gal looked for one & said she’d call if she finds one. Needless to say our room was quite dark at night & Never got a light bulb in 3 days! Water pressure in shower, there was none! Coffee pot didn’t work in the room either! Then on our check out day, check out is at 11AM, the cleaning crew dosen’t knock & tries to come in our room at 10AM!! I asked what they wanted & she replied “need to clean room”. I told her when we leave you can clean it - at 11AM!! That’s when check out is - not 10AM!!!! Very disappointed about that ISSUE!!! Who does that?? Pay Attention to your check out list!! Then go & knock on door. We were just waking up & getting ready to head out!!
Stayed 3 nights in Jul 2023

6/10 Okay

Mary

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Room had a musty smell. The staff told me the motel was built on dirt, not concrete. Star did not take out the garbage so that accumulated. The motel was in a convenient location and the room was big.

2/10 Terrible

Margaret

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No light in bathroom. It hadn't been replaced before check-in. Awful musty spell in room. Allowed fireworks in parking lot days after July 4th. Kept us awake most of the evening and night. Police were called, but front desk didn't seem concerned nor considerate of their guests.
Stayed 1 night in Jul 2023

6/10 Okay

Janis

Traveled with partner
Disliked: Property conditions & facilities
The card keys hardly ever worked and the conditions were very dirty. The staff was polite but was very inconvenient never at front desk the courtesy phone didn’t work to reach them
Stayed 2 nights in Jun 2023

6/10 Okay

Sam

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
It was good, not bad at all
Stayed 2 nights in May 2023

10/10 Excellent

Carole

Stayed 1 night in Apr 2023

8/10 Good

Danny

Business traveler
Liked: Staff & service, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the hot tub room, don't do it. The hot tub does NOT fit 2 adults wirhout u feeling like a pretzel
Stayed 1 night in Feb 2023

8/10 Good

Melissa

Stayed 1 night in Jan 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

6/10 Okay

Margaret

Traveled with partner
Liked: Staff & service
This hotel shows its age but it is more than adequate for a mid-price hotel.
Stayed 4 nights in Oct 2022

8/10 Good

David

Liked: Cleanliness, staff & service
The rooms were older but nice. The Wi-Fi was very weak or non existent in the rooms during the evenings, not enough band width for capacity.
Stayed 3 nights in Oct 2022

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointing
This place is awful. The front desk was staff was pleasant at check in but that’s where anything good stopped. Pool and hot tub were both closed during our stay. Our room smelled very strongly of mold/mildew, the damp-rid packet hanging on the closet rod confirmed this. Carpet felt wet, we had to leave the window wide open when we were in the room to get fresh air. The hotel put a $200 hood on my credit card that they wouldn’t put back. After calling 3 times and being told they already refunded I finally just disputed through my cc and got it back a month later. Definitely look elsewhere there are better hotels in town at the same price range.
Stayed 2 nights in Aug 2022

8/10 Good

James

Liked: Cleanliness, staff & service
need better shower
Stayed 1 night in Sep 2022

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived around 10:30 pm to check in. The night staff was very friendly and asked if we were with the other party, we were carrying motorcycle helmets. She informed us that they had chosen to eat and a restaurant next door. We joined our friends for a meal that evening. She was very kind and said that she was sorry for our loss, due to our visit being a funeral. She mentioned the morning breakfast and that she had given us the king size bed as requested. We enjoyed our trip during this time of loss. It felt like home. Thank you
Stayed 1 night in Aug 2022

8/10 Good

Hollie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just fine.
Was good. Vending machine had pretty much no beverages available. Pool hours were silly in our opinion, friday night and pool closed at 9p!?!? Weekends should have differenr hours even if for adults only. Breakfast was good.
Stayed 1 night in Aug 2022

10/10 Excellent

Dale

Stayed 1 night in Jul 2022

6/10 Okay

Verified traveler

Disliked: Cleanliness
Just OK
The place was average, nothing special
Stayed 3 nights in Jul 2022

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

8/10 Good

Michael

Traveled with group
Liked: Cleanliness
Small town. Small needs.
Stayed 1 night in Jul 2022

8/10 Good

Kevin

Stayed 1 night in Jun 2022

8/10 Good

Theodore

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The pool was not available during our stay.
Stayed 3 nights in Jun 2022

8/10 Good

Bryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Clean and comfortable easy check in
Stayed 1 night in May 2022

10/10 Excellent

Judy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Clean rooms.
Our stay was very good. Nice restaurant/sports bar next door. Welcome and smiling faces when dealing with staff.
Stayed 1 night in Apr 2022

2/10 Terrible

ALICIA

Disliked: Cleanliness, property conditions & facilities, room comfort
Honestly...is very unhappy. The checkin went on other then the fact that the clerk was pissed be ause her and her boyfriend were staying the night and I reserved the jacuzzi suite they had planned on staying in. Her boyfriend made that very clear. She closed the pool at 10pm when it was posted open until 11pm the jacuzzi barely worked kept drawing water even when it had the drain plugged. The room looked clean at first but once I turned on the lights it was apparent that it had not been thoroughly.clean at all sheets were obviously not washed after the previous guest just remade. Bathroom toilet as recleaned by me before I would even use it. Over all complete in easy of my money
Stayed 1 night in Feb 2022

8/10 Good

Robert

Stayed 1 night in Dec 2021