Ratings based on 223 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Castle Rock, CO
Nice hotelPosted Feb 17, 2015
Cons: There are some places nearby that give discounts to hotel guests - not everyone gives out this information. All guests should always get this info.
I've stayed at this hotel a couple of times. The staff has always been pleasant, the rooms clean. The breakfast is good. Dakota has checked me in a couple of times and she is awesome! Very personable and professional. She new may name when I walked in the door. I am allergic to feathers and have to have all pillows and bedding removed from the room. She saw that I had a reservation and had everything prepared before I even got to the hotel. I repeat, she is awesome!
for Everyoneby A verified traveler
Posted Feb 1, 2015
Pros: Hot buffet in the morning is a plus. Consistent quality.
Easy access from the Interstate, quiet and comfortable. Diverse dinning locations close by.
by A verified travelerfrom little rock
the staff was not very accommodating.Posted Jan 30, 2015
The hotel itself was very clean and fresh. However the beds were not very comfortable. I booked a double premium room but upon checking in we were facing the interstate which was a bit noisy. I inquired about switching to the other side of the hotel but was told since I booked w Expedia, I would need to cancel reservation and rebook? Not sure why they would not accommodate me as most hotels will if they are not at capacity regardless of who it's booked with.
for Business Travelersby A verified travelerfrom Colorado
In town for a competitionPosted Jan 26, 2015
Pros: Close to venue
Friendly staff, clean room but did not have a place to hang articles of clothing and we had items that needed to be hung rather than laid flat or folded.
by A verified travelerfrom Phoenix, AZ
Freeway traffic noisePosted Jan 21, 2015
Pros: Hotel staff were friendly and helpful. Hotel location was centralized to things in Castle Rock.
Cons: Better windows to deaden traffic noise from highway. Get better coffee for the breakfast bar.
Hotel staff were friendly and helpful. Hotel location was centralized to things in Castle Rock. Traffic noise from highway was too loud. Coffee in the breakfast bar was awful.
for Everyoneby A verified travelerfrom Chicago, IL
Nice and comfortablePosted Jan 15, 2015
Location: Great location, close to outlet mall, and I 25, easy access to Denver or Colorado Springs
Breakfast was hot and fresh, the room was clean and ready. The check in and check out process was easy. Will stay here again for my next trip.
for Everyoneby A verified travelerfrom Michigan
Home away from home.Posted Dec 30, 2014
Pros: Clean, modern; good breakfast each morning; friendly staff.
Cons: It would be great if the bathroom light could be on a separate circuit from the fan. The fan was noisy.
Great room, spacious, clean; very comfortable beds and super comfy sheets, blanket, and pillows. Easy access to I-25 and downtown Castle Rock.
by A verified traveler
Posted Dec 17, 2014
Pros: Convenient for my business meeting.
Stayed here for two nights and upon returning to my room on the second evening found that my room had not been made up, i.e bed had not been made, towels not changed and trash cans not emptied. I was told housekeeping had left for the day and one of the other staff on duty made up the bed!!
for Everyoneby A verified travelerfrom pembroke ma
great hotel between airport and af academyPosted Nov 18, 2014
Pros: friendly staff, great breakfast and comfortable room and temperature
Cons: softer pillows
Location: great hotel between airport and co springs
had a great experience, great service , easy check in and check out
for Everyoneby A verified travelerfrom Stuart, Florida
Great Hotel at a reasonable ratePosted Nov 11, 2014
This is one of the nicest Hotels I have ever stayed in. The people, the services and amenities and a real first class breakfast for free, not just an average continental breakfast but real fresh hot served sausage and eggs and plenty more to chose from ! This is definitely a 5 Star place I will use every time I travel in the future !!! Also an excellent location close to everything. Hats off to everyone involved at this establishment !!!