Ratings based on 797 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Hard to findPosted Jul 28, 2014
The hotel is fine once you find it. The signage was so bad, I went into a neighboring hotel and asked the clerk where the Best Western was. The response was "next door."
by A verified traveler
Decent if cheapest in DIA Tower Road areaPosted Jul 28, 2014
Hotel is adequate and the breakfast is a cut above with good sausage and egg patties. Rooms are larger than most but overall construction seemed flimsy e.g. the floorboards below the upstairs halls were not solid and therefore very noisy. But my prepaid Expedia 2 queens sofa bed was not honored. I arrived about 6:45p and was told all the 2 queen rooms were gone. "That's only a request," she said. (How can this be if I prepaid? I should have been treated as first in line.) The desk clerk initially tried to tell me there was nothing to be done, but I showed a bit of irritation about needing space for five and she gave me another king room for no charge. This should not happen and I don't know whether to blame Expedia or the hotel. But I was very grateful to the clerk who made it okay after 10 minutes of annoying uncertainty.
by A verified traveler from Sarasota, FL
Do Not Stay Here!Posted Jul 27, 2014
Pros: Absolutely nothing.
Cons: I wouldn't stay here again so that's an improvement.
Location: Fly in, fly out.
We arrived to a hotel with no exterior lights which made it difficult to find. We chose this hotel because it offered complimentary shuttles to Denver International Airport. The person at the front desk told us all the morning shuttles were booked because they have a five person max. They told us we could get on the 3:30 AM shuttle for our 7:00 AM flight. Why have a hotel to stay the night when you have to leave in the middle of the night for their only available shuttle?!!? We booked a taxi. We got to our room where we discovered the air conditioning wasn't working. Too tired to move again, we lumped it and just tried to sleep. This 'hotel' was an epic failure. Nobody in sight when we left at 5:00 AM. Don't waste your money. There are far better places to stay nearby.
for Everyoneby A verified traveler from Florida
In DenverPosted Jul 27, 2014
Pros: Location to airport
Cons: Guaranteeing reservation as paid.
Location: Near airport. Excellent Italian restaurant for dinner.
Accommodations reserved and guaranteed were not available on check-in and an adequate substitution was made. When guaranteed I don't understand why the reservation as made was not provided. Substitution was a roll away bed instead of the second queen bed. Noisy neighbors at 4:30 AM were very disturbing. Not the fault of the hotel. Convenient to the airport and friendly staff made the trip satisfactory.
for Business Travelersby A verified traveler from pa
good for the moneyPosted Jul 18, 2014
Pros: close to the airport and free shuttle
Location: only there to get plane
was a good experance didn't us any of the services except shuttle
for Everyoneby A verified traveler from palm springs
Short stay for flight next dayPosted Jul 12, 2014
Comfortable beds, nice flat screen TV, no work desk with chair so must sit at table with chair since I had a suite. Good location beat the airport.
by A verified traveler
lackingPosted Jul 11, 2014
Cons: having enough towels and washcloths
My daughter and I checked in for a short overnite stay. we only had one washcloth and the complimentary lotion was empty, :-(
by Brits abroad
Convenient hotel close to Denver airportPosted Jun 29, 2014
Pros: Staff friendly and breakfast good
Cons: More responsive night staff and more considerate customers! Perhaps a good night guarantee like Premier Inns have?
Location: Ok for a first night when arriving at Denver.
Room was ok but we had a disturbed night as the room had an adjoining door and the people next door had the TV on almost all night. The night porter did not answer the phone so we had to go downstairs to complain. He did phone the room next door but they did not answer and the TV continued until 3.30am, However breakfast was good and the staff were very friendly the next morning, Excellent omelettes!
for Everyoneby A verified traveler from PA
Close to airportPosted Jun 28, 2014
Nice, clean hotel that's convenient to Denver Int'l Airport. Stayed in a king room with sleeper sofa. Had to request bedding for sleeper sofa, but received it in a short amount of time. Overall, a nice stay before heading home from our vacation.
for Everyoneby A verified traveler from Denver
Staff through and detailedPosted Jun 28, 2014
Check in was easy, room was clean, even kept my car while out of town. Shuttle was on time and double checked to make sure no one was left.