Ratings based on 958 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Jan 21, 2015
We had a great time. Room's really clean and stuff is really nice.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom western Colorado

Good location for our visit.

Posted Jan 20, 2015
Pros: We appreciated the handicap accessible bathroom and reasonable rate.
Cons: Better inform guests about Internet connection requirements.
Location: Location was conveneient for our stay. Good access to I-470 and I-25.
Every facet of this hotel was above average except for the Internet connection and television. We weren't given specific instructions for the use of our iPad on the Internet, so no connection, aggrevating. Not all channels on the TV had a signal. Otherwise it was a nice place to stay. The handicapped accessible bathroom was well designed.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Salina KS

Posted Jan 19, 2015
Very clean friendly hotel. Location has many shopping, food and fun close by. Staff was very helpful. Breakfast had a nice variety and wonderful lady in charge. Good experience. Will stay here again.
Comment from Hotel Management
Jan 20, 2015 by Management, Hotel Management
Hi Connie, thank you for your feedback! We truly appreciate you taking the time and hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Colorado

Within a short drive to the Lone Tree Arts Center

Posted Jan 17, 2015
Pros: Clean room. Breakfast.
Cons: A bigger, better equipped workout room would be nice.
Location: There is a ton of things to do nearby. Lots of restaurants, shopping, and at least one movie theater.
I needed a place not too far from the Lone Tree Arts Center. I attended a 3 day conference there. The hotel staff was friendly, professional, and provided good service. The breakfast was outstanding.
Comment from Hotel Management
Jan 20, 2015 by Management, Hotel Management
Hi Gary, thank you for your comments. We are so pleased you enjoyed your stay and appreciate your business. Please visit us again the next time you are in our area and we wish you safe travels.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Minnesota

With better customer service, would rate top-notch

Posted Jan 15, 2015
Pros: Everything but the staff.
Cons: Julian needs some anger management and customer service training.
Location: In the heart of Highlands Ranch, there are plenty of restaurants, theaters, and shopping availability. My son even got a tattoo next door.
Everything with regard to the location, room quality and cleanliness of this hotel was great! The problem was in the attitude of the staff. The day people were okay, though certainly not friendly. Julian, the night person, was sullen and seemed to imply that any question asked of him was an annoyance. We were there for four days and never once felt truly welcomed.
Comment from Hotel Management
Jan 20, 2015 by Management, Hotel Management
Hi Cris, on behalf of our entire team allow me to apologize. Our staff takes pride in being able to provide the best customer service for all our guests and we are truly sorry you did not have a warm experience. We hope you consider staying with us again in the future and wish you safe travels.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Santa Fe, NM

A good experience

Posted Jan 13, 2015
Pros: Clean. Appreciated the extra sleeper sofa and coffee table.
Location: Not far from I25. Maybe a little too far for downtown Denver (unless you don't mind the drive) but good access to things on the south end of town.
In Denver for the weekend and this made for a nice, simple stay at a great rate. Easy access from I25 with plenty basic shopping in the area.
Comment from Hotel Management
Jan 20, 2015 by Management, Hotel Management
Hi David, thank you so much for sharing your experience with us. We hope to see you again and wish you safe travels.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean and comfortable

Posted Jan 8, 2015
Short 1 night stay while on a road trip. Was very clean and comfortable. My biggest complaint was the single luggage cart for a fairly large hotel. Had to carry my family of 5 luggage to the car by hand in order to get back on the road and make check out time.
Comment from Hotel Management
Jan 20, 2015 by Management, Hotel Management
Hello and thank you for your feedback. We appreciate your comments and want you to know our staff is happy to assist at anytime with luggage needs. We hope you consider staying with us again in the future and wish you safe travels.
5 out of 5
Recommended
for Everyone
by A verified traveler

great place to stay

Posted Jan 6, 2015
Easy to get to. Great hot breakfast. Very clean and nice staff. Our room was just remodeled in 8-2014. Would stay again. Very reasonable priced.
Comment from Hotel Management
Jan 6, 2015 by Management, Hotel Management
Hello and thank you for taking the time to complete the on line survey. The Comfort Suites in Highlands Ranch did go through a complete renovation and we are just like a brand new hotel! We appreciate you sharing your experience and wish you safe travels.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 2, 2015
good experience, except for the 4 hour power outage
Comment from Hotel Management
Jan 6, 2015 by Management, Hotel Management
Hello and thank you for your feedback! We do apologize about the power outage due to the big snow storm in our area but were glad it was back to normal in no time. Please visit us again and wishing you safe travels.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cincinnati

It's a nice hotel

Posted Jan 2, 2015
I and my husband had a wonderful time in the hotel
Comment from Hotel Management
Jan 7, 2015 by Management, Hotel Management
Thank you so much for your comments and we wish you safe travels.