Ratings based on 656 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
75% of guests recommend
3.2 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Families
by A verified traveler from Michigan

Hit and Miss at Crestwood Suites

Posted Aug 27, 2014
Pros: Convenience.
Cons: Making sure the outside doors are locked. Security could be improved.
I've had both good and bad luck with this property. I generally like the condition of the rooms, but I have some concerns at the same time.
1 out of 5
by A verified traveler from PV, Mexico

Don't Go Here

Posted Aug 23, 2014
Pros: Nothing
Cons: Burn the building down and start over
Location: nothing
Room was filthy, staff was unhelpful.....acted like they didn't want to be there.......bed was a brick and the two pillows shouldn't even be called pillows.
1 out of 5
by A verified traveler

Unsafe and pure filth.

Posted Aug 14, 2014
Worst hotel staying experience of my life. Dirty and didn't match the pictures offered online. Gym only had two treadmills while showing weights and other equipment in the pictures provided. Looked like it hadn't been cleaned in months. Bad odors throughout a well.
1 out of 5
by A verified traveler from Sacramento, CA

Disgusting ashtray - TERRIBLE experience.

Posted Aug 14, 2014
Pros: Nothing.
Cons: 1. Warn non-smokers before purchase. 2. Clean the place. 3. Provide soap for bathroom. 4. Fix things that are broken. 5. Don't scam people.
We realized our mistake too late-- our reservation was non-refundable and it was too late to find a new hotel. Otherwise, we would have left the second we walked in the door. The biggest problem was that our room was a smoking room-- even though we requested nonsmoking. The smell was AWFUL. We slept with t-shirts over our faces and even considered just sleeping in our car. It made all of our clothes and luggage smell for the rest of our roadtrip. Beyond that, the entire facility was falling apart and absolutely filthy. It was obvious no one had even attempted to maintain or clean the place-- sticky substances everywhere, a half-destroyed couch sitting upended in the hallway, mystery stains, cigarette burns, doors missing from cabinets. There were no toiletries whatsoever-- not even soap for the bathroom. We washed our hands with the shampoo we had brought from home. We're pretty sure this place is scamming people who need emergency housing or are in otherwise tight situations.
1 out of 5
by A verified traveler from Ut


Posted Aug 14, 2014
One word- terrible. Staff was not nice. Room was disgusting and not comfy. The people there we're dr the stay WAY uncomfortable. We did not feel very safe.
1 out of 5
by A verified traveler from ky

Found a deal on Expedia. You get what you pay for.

Posted Aug 14, 2014
Totally nasty from parking lot to lobby to hallways to every part of the room. Dead bugs in the floor I could list several more awful things but you get the picture. I will never use a cheap deal on Expedia again.
2 out of 5
by A verified traveler from N

A dissapointing experience

Posted Aug 11, 2014
While the room was reasonably clean, it really needs to be renovated. The toilet paper holder was missing. The toilet was loose (sealed with caulk). There was black tape around the shower head to prevent it from leaking, and the sink plug was missing. The hallways were in need of vacuming and the walls were in need of painting.
1 out of 5
by A verified traveler

Not nice

Posted Aug 9, 2014
We could not believe how uncared for this hotel was. The corridors were very dirty and the room was similar with the only clean thing seamed to be the sheets. We needed a one night stay but will never stay there again.
3 out of 5
by A verified traveler from Colorado

The place was nice but not taken care of

Posted Aug 9, 2014
The place needs to be cleaned up and it would be a nice place to stay.
2 out of 5
by A verified traveler

Not a place to stay for an extended period

Posted Aug 8, 2014
Pros: Nothing
Cons: Clean this place!
Floors in the hotel have not been vacuumed in years! Very smoky, loud and generally dirty. Should be 25$ a night for what u get. Sorry but not clean at all!