Ratings based on 304 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
83% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 23, 2015
The pillows were too thick for me; I was annoyed that my only option for watching tv was to purchase something- including a network or news station! Fortunately I had a couple books with me. Other wise it was an ok place to stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 10, 2015
Pros: good exercise room, free and on-time airport shuttle, in-house dining: good hamburgers and very friendly service at the bar; good breakfast
Location: close to DIA (but in Gateway Park, which is further than some other hotels, motels)
We stayed at the Crowne Plaza for one night only, on two different occasions, and preferred the outer room, as room facing the inner courtyard featured a blue neon glow during the night... The room and facility in general were clean and well staffed, and the free airport shuttle made travel out of DIA easy. We left our car in the parking lot at Crowne Plaza for a week, and found it to be unscathed upon our return.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 10, 2015
Pros: Nice & clean; Staff was very helpful & pleasant. Parking included was great & appreciated.
Location: Handy
It was a short but nice stay. Nice to have shuttle to airport with no problems. Thank you!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Redding, CA

Great airport hotel.

Posted Mar 6, 2015
Pros: Great staff.
Location: Very close to the airport.
The room and hotel are very nice Comfortable beds. I was headed to the airport the next day. Super close. And great shuttle service. I will stay there again.
Comment from Hotel Management
Mar 12, 2015 by Scott Turbow, Hotel Management
Dear BizTraveler, Thank you very much for your comments in regards to your recent stay. I am delighted to hear that you enjoyed the hotel as well as our service and location. We look forward to hosting you on your next visit to the Denver area. Safe travels, Scott Turbow General Manager Crowne Plaza Hotel and Convention Center – Denver International Airport
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom LA

Nice hotel in a nice part of Aurora

Posted Feb 23, 2015
Pros: The atmosphere is nice, the staff are very friendly and the location is easy to get in and out of.
Cons: The water feature, while unique, doesn't add anything to the experience. I found it somewhat distracting while eating dinner in the restaurant.
Location: The hotel is only about 10 minutes from the airport and roughly 20 minutes from downtown.
The hotel is only about 10 minutes from the airport and roughly 20 minutes from downtown. If you're planning on staying or working in Aurora, this would be an ideal hotel. It's situated in a nice business park extremely close to multiple restaurants. It also has easy access to Pena Blvd (back to the airport) or to I-70 (a short ride on Chambers). The hotel is clean with friendly staff. They have a unique water feature (waterfall) outside of the lobby in the main commons area. They also have a restaurant that serves breakfast lunch and dinner. Please note, though, that the breakfast is not included in your rates and breakfast isn't available until around 6AM. If you plan on getting an early start, you will need to pick up breakfast elsewhere. They offer three different breakfast options: you can get a continental breakfast for one charge, for slightly more you can get the breakfast buffet or you can order a la carte from the menu. The rooms were well kept and cleaned early enough that it was clean even getting back to the hotel by around 4PM.
Comment from Hotel Management
Mar 12, 2015 by scott turbow, Hotel Management
Dear David, Thank you very much for your comments in regards to your recent stay. I am glad to hear that you enjoyed the room and the service of our staff. I also appreciate how candid your comments were and the insight that you provided to future guests. Thank you for taking the time to write a review about your experience and for staying with us. We look forward to hosting you again on your next trip to the Denver area. Safe travels, Scott Turbow General Manager Crowne Plaza Hotel and Convention Center – Denver International Airport
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Convenient to airport

Posted Feb 20, 2015
The hotel is located fairly close to the Denver airport and is convenient to Aurora and especially the University of Colorado medical campus. By looking online I got a good price. It isn't top of the line -- dated architecture -- but it's fine. Some rooms on the first floor facing the interior of the hotel have a window right on a corridor, meaning you lack privacy in the morning unless you have the curtain completely closed. There's chain-restaurant food nearby so it's fine, more for a business stay, I would think, than a family stay.
Comment from Hotel Management
Mar 12, 2015 by Scott Turbow, Hotel Management
Dear Traveler, Thank you very much for your comments in regards to your recent stay. I am glad to hear that the location of the hotel fit you needs and that you had an enjoyable stay overall. We look forward to welcoming you back on your next trip to Denver. Safe travels, Scott Turbow General Manager Crowne Plaza Hotel and Convention Center – Denver International Airport
2 out of 5
by A verified traveler

Close to Denver Airport

Posted Feb 16, 2015
Pros: Locaton
Cons: Cleanliness and attitude of staff
Location: Airport
Bathroom sink very dirty with toothpaste and dirt from previous guest. Reported it to reception, some came up and cleaned it and said it was done. When we went to check the sink was blocked. All the scum and dirty was now floating around the sink. Had to move rooms in the end.
Comment from Hotel Management
Mar 12, 2015 by Scott Turbow, Hotel Management
Dear Traveler, Thank you very much for your comments in regards to your recent stay. I sincerely apologize for the problems that you experienced with your stay and I am glad to hear that we were able to rectify the situation. I will certainly speak with the staff so that we can prevent this issue from reoccurring. Thank you again for your comments and for staying with us. Safe travels, Scott Turbow General Manager Crowne Plaza Hotel and Convention Center – Denver International Airport
5 out of 5
Recommended
for Everyone
by A verified travelerfrom colorado

Good location

Posted Feb 15, 2015
Pros: Shuttle to the airport
Location: Good location
Nice place to stay and very comfotable rooms. Quite and appreciate the shuttle to the airport.
3 out of 5
by A verified travelerfrom CT.

Posted Feb 5, 2015
Pros: It's proximity to the airport.
Location: near the airport
Very dated hotel. Requested a room change as first room was on the corner of building closest to major highway with accompanying traffic noise. Second room was an upgrade but room looked onto an atrium space making it dark. Although the price had been "discounted" , the "regular" price was well above other newer and nicer hotels in same local. I wouldn't stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 3, 2015
It took the shuttle too long to pick me up! Waiting in the cold for long. But girls at front desk very very nice
Comment from Hotel Management
Mar 12, 2015 by Scott Turbow, Hotel Management
Dear Traveler, Thank you for your comments in regards to your recent stay. I am sorry that you felt the shuttle took too long to pick you up. The shuttle departs the airport every 30 minutes from 7AM-10PM and upon call at all other times. I apologize that we were unable to meet your needs. Thank you for your comments and for staying with us. Safe travels, Scott Turbow General Manager Crowne Plaza Hotel and Convention Center – Denver International Airport