Building design

Reviews of Days Inn by Wyndham Denver Downtown

2 out of 5
Days Inn by Wyndham Denver Downtown
930 E Colfax Ave, Denver, CO

Reviews

6.0
Rating 10 - Excellent. 181 out of 1003 reviews" "
Rating 8 - Good. 235 out of 1003 reviews" "
Rating 6 - Okay. 197 out of 1003 reviews" "
Rating 4 - Poor. 165 out of 1003 reviews" "
Rating 2 - Terrible. 225 out of 1003 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Adriana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not appreciate how the room did not have a blow dryer.
Stayed 2 nights in Apr 2024

6/10 Okay

Tanner

Liked: Staff & service
Disliked: Property conditions & facilities
No complaints about the staff, area was unsafe and noisy. Low amenities, visible damage to door.
Stayed 3 nights in Apr 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every one was great
Stayed 1 night in Mar 2024

8/10 Good

Randall

Liked: Cleanliness
Stayed 1 night in Apr 2024

2/10 Terrible

Sky

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely terrible and disgusting. The staff what rude and slow. Room smelled terribly of cigarette smoke, air conditioner didn't work, SHOWER DIDN'T WORK. Told them of all these issues and the lady said that h the e air conditioning works fine in oir room and I should have used the remote better. (I clicked ever button on the A/C and the remote 5x. It was jot user error. The air conditioning didn’t work, and the woman was trying to blame it on me after the fact.) I was told the manager would call me. Never heard anything back. Tried to call and the lady said he already has my information and would be back in tomorrow. How come he didn’t reach out to me like I asked if he already has my information? overall, I would never ever recommend anybody to stay in this disgusting rundown, understaffed non-functioning hotel. Again, last night, we did not have sufficient air conditioning on a hot night nor did we have the ability to take a shower. This hotel room was Uninhabitable during our stay and after being notified about it, the hotel has done nothing to compensate us or apologize about the issue. The rude woman on the phone just kinda blamed me for their stuff not working haha. Looking forward to hearing back soon from the manager that the staff i spoke to told me really does not care about anything.
Response from Steve on Apr 9, 2024
Hello Sky,As we replied, our maintanance techinician and housekeeping tested the AC unit again but works fine. It works by the remote control and the shower works good too. All of the staff members see this reply. We have been remodeling the building since ladt year. We replaced the old carpet with LVT floor, paint new, painting outside of the building and replace the old furniture with all new Days Inn Approved furniture. Replacing the furniture is 90% done as well. We are doing our best and we do really care our guests.

8/10 Good

Ryan, Greeley

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here, beds are 11/10 comfy… like the comfiest beds i’ve ever slept on & my partner agrees. Only complaint is if you don’t sleep with A/C on you can hear the club beside you. but it’s great.
Stayed 4 nights in Mar 2024

10/10 Excellent

Barb

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Drug activity outside motel, lobby was filthy
Stayed 2 nights in Mar 2024

6/10 Okay

christina

Traveled with group
Liked: Amenities, property conditions & facilities
people fighting and screaming in the middle of thr night cops and ambulance always here
Stayed 1 night in Dec 2023
Response from manager on Mar 23, 2024
thank you for your review. we are downtown so there is a lot going on but we do keep this kind of things off our lot.

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from manager on Mar 23, 2024
thank you for your review manuel! we hope to see you back!

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from manager on Mar 23, 2024
we apologies for your experience with us. we hope to see you back to make things better. Thank you

10/10 Excellent

April

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice, the room was really clean and smelled good and it was pleasant. Accept it is on Colfax so it can get noisy but other then that it wasnt so bad.
Stayed 1 night in Mar 2024
Response from Manager on Mar 23, 2024
hey april! thank you for your review! we hope to see you here again!

8/10 Good

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. But not the best part of town.
Response from Steve on Feb 29, 2024
Hello Dustin,Thank you for taking the time to leave us some honest feedback!

4/10 Poor

Frank

Stayed 2 nights in Feb 2024
Response from manager on Mar 23, 2024
thank you for your review, we do hope to see you here again when we are finished remolding

4/10 Poor

Stacy

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Would not recommend. Staff was nice but not worth the money. Towels didn’t seem clean, water temperature fluctuated, overall strange smell. You can definitely hear the sounds of the city throughout the night.
Stayed 1 night in Feb 2024
Response from manager on Feb 25, 2024
Thank you for your review. we are almost done renovating the hotel so soon everything inn the room with be new!. we do hope to see you here again when we are finished!

10/10 Excellent

Matt

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, newly renovated room. Friendly staff. Excellent location.
Stayed 1 night in Feb 2024
Response from manager on Feb 25, 2024
Thank you for the review Matt!

8/10 Good

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities
This property was somewhat conveniently located close to downtown and Union Station. It was a comfortable bed and room. But being on a busy street, the traffic noise was a little bit more than it should be.
Stayed 1 night in Feb 2024
Response from manager on Feb 25, 2024
Thank you for your review, we are renovating the hotel. so everything will be all new in the rooms very soon. we hope to see you back here again when its finished

10/10 Excellent

Latasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my visit to Denver and the hotel was very accommodating.
Stayed 3 nights in Jan 2024
Response from Front Desk on Jan 29, 2024
Glad to hear you had a great stay, we enjoyed having you as a guest

8/10 Good

Timothy

Disappointed
Stayed 1 night in Jan 2024
Response from Front Desk on Jan 23, 2024
Thanks for the eight stars.,

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay!
Stayed 1 night in Jan 2024
Response from Front Desk on Jan 16, 2024
Thanks for the review and the eight stars.

6/10 Okay

Bibiana

Stayed 1 night in Jan 2024
Response from manager on Feb 25, 2024
thank you for your review Bibana

6/10 Okay

Peter

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
There’s a bar right next to this hotel that had incredibly loud music till 3 am
Stayed 1 night in Jan 2024
Response from Front Desk on Jan 14, 2024
Yes there is a bar located next ro us, Next time you should request a room on the east side of the building away from the bar... Hopefully that will make your next stay a five star stay.

6/10 Okay

Mitchell

Stayed 1 night in Jan 2024
Response from Front Desk on Feb 8, 2024
Thanks for the stars

8/10 Good

Jeff

Traveled with family
Liked: Staff & service
Disliked: Amenities
The area surrounding the hotel has gone down hill due to the poor policies regarding crime, illegal aliens and homelessness in Denver and the State of Colorado.
Stayed 3 nights in Dec 2023
Response from Front Desk on Jan 11, 2024
Happy to hear you had a great time at the Hotel, Sorry about Denver

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Front desk on Jan 11, 2024
Thanks

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Front Desk on Jan 11, 2024
Thanks

2/10 Terrible

Josue, La Quinta

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The receptionist did an amazing job and was very kind. There’s a lot of homelessness around the area as well as night loud clubs. Not worth the amount the hotel charge.
Stayed 1 night in Dec 2023
Response from Front Desk on Jan 10, 2024
So happy to hear your experience at the Hotel was great

2/10 Terrible

Luis Adrian

Stayed 1 night in Dec 2023
Response from Front Desk on Dec 28, 2023
Thanks for the review

4/10 Poor

Ana, bronx

Traveled with partner
Liked: Cleanliness, staff & service
This rating (as stated) is based on the location/ area around the property and NOT on the hotel itself. The staff were very professional and helpful, the room was clean, the breakfast consisted of some cereal, coffee, cereal bars and some fruit. Downtown Denver and Colfax avenue -where the hotel is located - is experiencing a surge in homelessness and substance abuse which you notice all along the surroundings. Did we feel safe inside the hotel? Yes. Did we feel safe walking around the area? Definitely not. At any time during the day you can see people using. We also struggled to make sense of the overwhelming amount of homeless people that the city -not only Colfax Street - has.
Stayed 2 nights in Dec 2023
Response from Front Desk on Dec 22, 2023
Thanks for the review, glad you had no issues with the hotel, Sorry about Denver.

4/10 Poor

Edwin

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Front Desk on Dec 22, 2023
Thanks for the rewiew

8/10 Good

Kathleen

Stayed 12 nights in Dec 2023
Response from Front Desk on Dec 19, 2023
Thanks for the four

10/10 Excellent

Grant

Hell yeah
Stayed 1 night in Dec 2023
Response from Front Desk on Dec 19, 2023
Heck yeah to you too sir.

10/10 Excellent

Raven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Response from manager on Feb 25, 2024
Thank you for your review Raven!

2/10 Terrible

Augusto

Stayed 1 night in Dec 2023
Response from Front Desk on Dec 19, 2023
Thanks for the review

2/10 Terrible

Seth

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Desk on Dec 18, 2023
Thanks for the review

2/10 Terrible

eiche

They made me pay for two days i did not use. The initial woman i spoke with was beyind rude and discriminated against who the guest was for by refusing to let her check into the room. if it were not for the two gentleman working she would not have been able to even check in for the last day. i would like to be reimbursed since she was treated porky by the initial woman working the front desk. I would like for days inn to do something to compensate me for a day I did not have the room because of discrimination against the guest.
Stayed 2 nights in Dec 2023
Response from Front Desk on Dec 11, 2023
I am so sorry you feel wronged on this matter, but the facts are, it had nothing to do with Discrimination, your guest did not have a physical I.D and She had nothing for the required security deposit, both of these are issues that would normally exclude anyone from renting a room... we ended up calling the general manager and getting special permission to accept her non-payment and Improper I.D.

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if you are attending events at the Fillmore or Ogden Theaters. We parked our car, walked to a local restaurant before the show and then strolled back to the hotel afyer our show. We didn't have to deal with traffic or event parking. We would definitely stay there again.
Stayed 1 night in Dec 2023
Response from Front Desk on Dec 5, 2023
Happy to hear you had a great time,

2/10 Terrible

Pacheco

Stayed 4 nights in Nov 2023
Response from Front desk on Dec 22, 2023
thanks for the review

10/10 Excellent

Everett

Front desk Trevor kind and respectful. Floor was dirty for two days but eventually mopped.
Stayed 3 nights in Nov 2023
Response from Front Desk on Nov 30, 2023
Thank you Everett, it was a pleasure.

2/10 Terrible

Kohl

Stayed 1 night in Nov 2023
Response from Front Desk on Nov 24, 2023
Thanks for the review.

10/10 Excellent

Bobby

Traveled with partner
Liked: Cleanliness, staff & service
The property was right across the street from the concert at Ogden Theater, the convenience was great. There was also food and a gas station next to the property as well. The homeless problem and dirty streets was evident, but they were fine, they didn't bug us for money or anything like that.
Stayed 1 night in Nov 2023
Response from Front Desk on Nov 16, 2023
Hey Bobby, I am happy to hear you had a great experience at the Hotel, We look forward to your next visit.

8/10 Good

Omar

Stayed 1 night in Nov 2023
Response from Front Desk on Dec 7, 2023
Thanks for the stars

2/10 Terrible

Ryan

Stayed 2 nights in Nov 2023
Response from Front Desk on Nov 15, 2023
Thanks for the review

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2023
Response from Front Desk on Nov 12, 2023
Thanks for the review, every one helps

2/10 Terrible

Jennifer

Traveled with partner
Disliked: Property conditions & facilities
We didn't even stay here, we just had to pay for it. One look and we were out!
Stayed 1 night in Nov 2023
Response from Steve on Nov 7, 2023
You did not even stay. The guests who left bad reviews are most likely about the neighborhood and homeless people outside of the property which is not the hotel can control. The hotel is very safe and never had any safety issues. Furthermore it has been remodeling since last year so it is getting better. I am sorry but you wasted of your money due to your prejudice.

8/10 Good

Gino

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and friendly but ....
Stayed 2 nights in Nov 2023
Response from Front Desk on Nov 7, 2023
Thanks for the eight Gino, we appreciate you. hope to see you again

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
Stayed 2 nights in Nov 2023
Response from Front Desk on Nov 7, 2023
Sorry things were less than awesome, please send a email to us explaining the situation, that's how we learn

10/10 Excellent

Darcy

Stayed 1 night in Nov 2023
Response from Front Desk on Nov 30, 2023
Thank you for the review

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Unsafe prostitution area
Very dangerous neighborhood lot of drugs and homeless next to the hotel prostitution in the hotel. Wood not recommend for long term stay. Rooms were very noisy did not feel safe. Did not stay full night will not stay again
Stayed 1 night in Nov 2023
Response from Steve on Nov 2, 2023
Have you seen the prostitution? The hotel is safe and no one has any safety issues. It was your prejudice not to stay. When you leave a review please leave it based on the true story. The hotel management team is doing our best to make this place safe.

6/10 Okay

Max

Traveled with family
Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 30, 2023
Thank you so much for the stars.