Ratings based on 930 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near 16th St Mall

Posted Jul 23, 2014
Great location with an excellent breakfast. All of the staff were wonderful & very helpful except for the night shift desk representative. The valet parking was great. The room was extremely comfortable-best night's sleep ever. The only thing it didn't have was a jacuzzi. We will definitely stay here again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Good quality and overall value

Posted Jul 18, 2014
Good place and location in Denver. Would stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 28, 2014
Pros: Relatively new. Decor was nice.
Cons: Cleaning staff was slow and often forgot to restock coffee. Also, there were long waits for breakfast and happy hour.
Pleasant hotel. Good location. We enjoyed the close proximity to things to do in downtown Denver.
5 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte, NC

AWESOME Customer Service!

Posted Jun 26, 2014
The hotel room was very spacious. The staff had wonderful customer service! Whenever there were issues, the issue was resolved expeditiously and with a great attitude. Also, my daughter has several allergies, and needed multiple accommodations for breakfast. Jeremiah was outstanding with accommodating us and even notified other staff members to take care of us when he was not going to be working. Great experience!
5 out of 5
Recommended
for Everyone
by Kelly from c

Fantastic Denver stay!

Posted Jun 9, 2014
Great location for coors field, breweries, and all kinds of Denver fun! Honestly best costumer service I've ever experienced at any hotel EVER. That's saying a lot. They were so kind and helpful.
4 out of 5
Recommended
for Everyone
by Mike from Phoenix

Nice hotel but neighborhood is iffy

Posted Jun 6, 2014
Pros: Expedia
Cons: Wi-fi should be free. Parking cost should either be included in the rate or more clear upfront. Elevators were really slow.
Location: Larimer Square/LoDo were 5 minutes away. 16th street mall was also nearby. The couple of blocks between the hotel and these areas need some upgrading.
Hotel was nice, clean and comfortable. Free breakfast was amazing, but happy hour snacks and beverages were so-so. $33 per day for parking was an unpleasant surprise. Lots of nice things in walking distance, but the 2 blocks around the hotel were iffy. Also had to pay for wi-fi.
5 out of 5
Recommended
for Everyone
by A verified traveler

trip to Colorado

Posted Jun 2, 2014
Went to Aspen to visit my Son and his Wife. Since we were leaving from Denver we thought it best to stay there the night before. There were 5 of us so we needed something to accomodate us and this suite was perfect. They also had a Manager cocktail hour and full breakfast buffet which were both wonderful. Definitely would stay again
5 out of 5
Recommended
for Everyone
by GEORGE from ATLANTA

best hotel I have stayed in downtown denver

Posted May 30, 2014
Pros: EVERYTHING WAS GREAT
Cons: MAYBE A WELCOMING LAP DANCE
Location: GREAT NEAR 16 TH ST MALL
loved the facilities and layout and design, especially the restaurant
3 out of 5
Recommended
for Everyone
by A verified traveler

More help needed from staff

Posted May 27, 2014
Pros: I liked the location. The beds were comfortable and the breakfast was good.
This is a nice hotel with comfortable rooms, however it would have been helpful if the staff had explained how the key cards work in the elevators, and had answered the phone when we called housekeeping and the front desk to ask about the thermostat settings. The phone rang endlessly with no response. It was a holiday weekend, so perhaps they were extremely busy. Still, the room was overly warm and uncomfortable and we were unable to get help with changing the thermostat settings.
3 out of 5
Recommended
for Everyone
by james from Colorado

Close to 16th st. Mall

Posted May 27, 2014
Good location and works great for families because of the pull out in the living room. Wish they kept it up and it was cleaner. Food is not good either.