Ratings based on 1,190 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler

Close to Convention Center and 16th Street Mall

Posted Jan 26, 2015
Pros: The rooms are huge and nice! Love the living area, and fridge and microwave.
Cons: Larger pool, cheaper valet.
Location: 16th Street mall, convention center, restaurants, shops.
Loved the hotel although valet was a whopping $37 for one night which I find pricey even considering the area. Great overall though! Small pool, but great other facilities. Also they are currently renovating the building which I wish would have been specified even though it didn't affect our stay much.
1 out of 5
by A verified travelerfrom San Francisco, CA


Posted Jan 24, 2015
Pros: The rooms were clean and the staff nice.
Cons: The valet was too congested to get in and out. Also, no parking for loading and unloading. The elevators were too slow.
Location: location was nice once I found my way around. The staff did not tell me there very fine dining within walking distance and had us go downstairs.
Managers receptions was not a highlight and I am a non drinker and the food was crackers. I expected a spread.
5 out of 5
for Everyone
by A verified travelerfrom Grand Junction, CO.

Great place to stay.

Posted Jan 22, 2015
Pros: Suites were very nice. Customer service was AAA. Restaurants were great and the morning breakfast choice , serve yourself or chef cooked right there.
Cons: Your room temperature controls are difficult to operate. To complex. Make them more simple. I had your building crew to my room twice, nothing worked.
Location: We went to see a show at the Bellco and ate at the famous Sam's breakfast restaurant. Also ate at Ruth's Chris Steak House. Explored the 16th mall.
Perfect hotel to stay at if you want to be near the convention center. That is why we choose this hotel. Also though the rooms were very nice and excellent restaurant and free breakfast in the morning. The whole experience being in downtown Denver was wonderful.
4 out of 5
for Everyone
by A verified travelerfrom Sao Paulo, Brazil

Nice hotel in downtown

Posted Jan 20, 2015
Pros: All in all, I had a quick but very pleasant stay.
Cons: Breakfast buffet needs adjusting. There were very long lines.
Location: Lots of nice restaurants and a mall just two blocks from the hotel.
We got two rooms for a family of 6 for one day. The hotel staff was very professional and courteous. Rooms and bathrooms are very spacious, and the bed is super comfortable. Decoration is OK. The sofa bed, however, is not a good one and my children ended up sleeping with me in the bed. Amenities in the bathroom are also not significant. The hotel is well located; just two blocks from nice restaurants and mall. The hotel offers parking, which was very useful for us.
4 out of 5
for Families
by A verified travelerfrom Redcliff Alberta

Great location for Avalanche games!

Posted Jan 19, 2015
Pros: The staff were great and always offered to give directions or get a cab. Every night at 6:00pm, free drinks and snack foods were served.
Cons: Just a few touch ups in our bathroom where the rust stains are starting to show.
Location: The mall 2 blocks away was a nice area to stroll. Lots of great shopping.
my son and I came to Denver for 2 Avalanche games early in January. We arrived Thursday morning at 10:00AM and thought we would have to wait for our room, but we were immediately given our keys, and up we went. We were given a larger suite with a sitting room and the 2 bed bedroom. With 2 tv's, we could each want what we wanted at night. Our rate had included breakfast and it had both good things and bad. Friday morning, there was no line and the breakfast was wonderful! All items were tasty, plus there was a fresh cooked egg station. Saturday morning was quite different. All the out of town fans were coming in for the Bronco playoff game, plus there was a weekend boat show and the start of the agricultural show. In other words, the hotel was packed! The line up was very long, and most foods were empty or cold. Getting to the Pepsi Center for the games was very easy! A quick ride on the "free" mall transit, then a 5 minute walk. The return back was just as easy. Check out was fast and we left for home Sunday morning.
5 out of 5
for Everyone
by A verified travelerfrom Orlando Florida

Great Stay!

Posted Jan 14, 2015
Pros: Complementary breakfast.
Location: close to shopping & restaurants.
Stayed one night to attend the football game. Check-in was quick & efficient. The staff was very welcoming at the desk and at the breakfast bar. Great experience.
5 out of 5
for Everyone
by A verified travelerfrom Sask.


Posted Jan 13, 2015
Hotel staff was extremely helpful, room was clean and comfortable. The breakfast was more than I ever expected with top quality and abundant entries. Managers social was also A1. Would stay again for sure. Great location downtown.
5 out of 5
for Everyone
by A verified travelerfrom Phoenix

Great Hotel

Posted Jan 12, 2015
This is a great hotel in the heart of Downtown Denver. Everything is within walking distance. The rooms were very clean. The breakfast in the morning had lots of choices and we will stay there every time we come to Denver.
4 out of 5
for Everyone
by A verified traveler

Posted Jan 7, 2015
under construction? the lobby is awkwardly located on the 4th floor. only one exit works. construction all on the first floor made for traffic jams trying to just leave.
5 out of 5
for Everyone
by A verified travelerfrom Colorado Springs, Colorado

Great place for families

Posted Jan 2, 2015
Took grandkids for New Year's Eve. Great location close to Pepsi Center. Good breakfast buffet.