Ratings based on 790 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Free upgrade

Posted Jun 21, 2014
Pros: location
Cons: nothing
Location: Airport
My room was not ready when I arrived so I was upgraded to a suite. Perfectly efficient. Everyone was nice. Great breakfast.
3 out of 5
by Adam123 from Toronto

Meh

Posted Jun 12, 2014
Not great hotel in the middle of nowhere and still 20 mins away from airport.
2 out of 5
Recommended
for Everyone
by Geek from Colorado

Nice Hotel, Service Needs Some Work

Posted Jun 9, 2014
Pros: The location and regularly scheduled airport shuttles are very convenient.
Cons: The staff needs to work on their customer service skills. The attitude of annoyance with the guests seems pervasive.
This is a well thought out hotel, especially if you're staying a few days. They have a nice layout, with an attractive eat-in kitchen and full sized fridge. I stayed in a king suite and it compared favorably to similar hotels, such as those by Marriott. Where this particular hotel fell short however was on the little details. The bathroom floor was sticky. Really sticky, as in late showing at a cheap theater sticky. Completely gross. I was glad I had slippers so I didn't have to go barefoot. I also spent the first twenty minutes in my room trying to figure out what smelled like salami. If I hadn't been on the ground floor, I would have slept with the windows open. At this price point and from this chain, I expect the room to be meticulously clean. Also,when the bill was slipped under my door in the morning, I found that they had completely mischarged me for my purchases at their little market. So check that before you let them charge you on check out. When I called from the airport to inquire about the pickup location for their shuttle (I'd been waiting more than a half an hour and wondered if it had stopped for the evening) the girl on the phone was very short. Yes, maybe you answer that question a hundred times a day, but guess what, it's your job, be nice about it. The driver back to the airport in the morning was very nice however, and very prompt. Make sure you sign up to get on the shuttle, they have a list. It goes every 45 minutes.
5 out of 5
Recommended
for Everyone
by Chris from near Philadelphia, PA. USA

Excellent Airport Hotel

Posted Jun 8, 2014
An ideal choice for a stay near the Denver Airport. All of the rooms are suites with kitchenette and living room. The hotel offers complimentary wifi, breakfast and shuttles to and from the airport. Hotel staff were great; they seemed very much vested in their guests comfort. Even the shuttle drivers went out of their way to be sure we were comfortable.
Comment from Hotel Management
Jun 10, 2014 by Lauren Feister, Hotel Management
Dear Valued Guest, Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future. Sincerely, Lauren Feister General Manager Hyatt House
4 out of 5
Recommended
for Everyone
by KDP from Colorado

Close to Denver intl airport

Posted May 29, 2014
Mostly clean room with comfortable bed. Housekeeping needs to do a better job cleaning bathroom floors however. Found several hairs throughout bathroom upon arrival. That has a tendency to make a person question the overall cleanliness of room and facility. We did think the included bfast & omelette bar was nicer than your std bfast buffet.
3 out of 5
by A verified traveler from Tampa

Hotel to avoid if you don't have a car

Posted May 28, 2014
Pros: The bed was comfortable;
Cons: Should advise guests making reservations that restaurants are not close to the hotel and that walking more than 1/2 mile in both directions is require
Location: nothing; get ready to walk 1/2 mile to the nearest sports grill where will get bar food.
Got into Denver Airport and waited over an hour for the shuttle to come. I finally called the hotel and was told that we had to call for the shuttle and wait at door 506 of United. The hotel shuttle finally came when all other hotel shuttles had come several times around. There was no notice when making the reservation that the shuttle needed to be called in order to be picked up at the airport. If I had not called we could have waited even longer .... On the trip back to the airport, we had made reservations for the shuttle and everything went smoothly then. The operator who answered my call was not friendly at all and hard to understand.
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, Alberta

Excellent place close to Denver Airport

Posted May 25, 2014
Pros: Proximity to the airport, the 24 hr gym, the beautiful and comfortable room.
Loved this place! It was very comfortable and secure, lovely space, very homey. I had an amazing night's sleep on an incredibly comfortable bed - could have stayed there for much longer!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel Location and Ammenities

Posted May 5, 2014
The hotel is located close to the airport, and has fully equipped kitchens in every room. This is the biggest boon for short term travellers, travelling on business.
5 out of 5
Recommended
for Everyone
by Adam

The Ultimate Hotel

Posted Apr 21, 2014
Cons: Throw in a bar and restaurant and I might just move in.
Hyatt Houses are exceptionally comfortable, functional, and contemporary hotels, and the DEN location is no exception. Rather than a hotel room you really get a chic studio apartment with a small living area and small kitchen. Breakfast is included and consisted of eggs, potatoes, omelet bar, cut fruit, etc etc. The airport shuttle runs 24/7, the staff was competent and friendly. The internet was fast, the walls were thick and quiet; everything worked swimmingly. The hotel seemed nearly brand new. It's a 10min shuttle ride from the airport, which is about the closest hotel you can get to the (somewhat ill-planned) DEN airport.
5 out of 5
Recommended
for Everyone
by A verified traveler

One night getaway

Posted Apr 14, 2014
Beautiful room, kind staff, wonderful indoor pool. Everything was great.