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Despite it being noted that they would only provide service every 2nd day, my room was only restocked and made up ONCE during my 4 night stay. Disappointing at best and certainly didn’t justify the cost.
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain!
The room was very roomy. Very clean. The staff were very helpful
jennette
Stayed 5 nights in Jan 2024
Response from Camille Thomas FOM on Jan 27, 2024
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain!
One of the best hotels we’ve stayed at anywhere! The staff were phenomenal, we got a room upgrade, breakfast was great, and everything was super clean. Would HIGHLY recommend & will definitely make sure to stay here any time we come back to Denver.
Alexandra
Stayed 1 night in Jan 2024
Response from Camille Thomas FOM on Jan 27, 2024
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain!
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain!
every other day replacement of towels vroken and ill-designed furniture than was low to grond and deep . the worst hotel room furniture ever seen
Richard
Stayed 1 night in Dec 2023
Response from Camille Thomas FOM on Jan 27, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. As aHilton Honors member you are among our most valued guests. We sincerely appreciate yourfeedback and we are very sorry you were unhappy. We will take your comments underconsideration as we continually work to improve our guest experience. We hope you willconsider staying with us in the future.
Excellent staff! We had some challenges and Ashley solved them all! Thank you!!
Karen
6/10 Okay
Jacqueline
Dec 4, 2023
Liked: Cleanliness, staff & service
Jacqueline
Stayed 3 nights in Dec 2023
Response from Camille Thomas FOM on Dec 5, 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. As aHilton Honors member you are among our most valued guests. We sincerely appreciate yourfeedback and we are very sorry you were unhappy. We will take your comments underconsideration as we continually work to improve our guest experience. We hope you willconsider staying with us in the future.
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain!
The property is in great condition and the staff are really nice. I will stay again.
Jared
Stayed 2 nights in Nov 2023
Response from Camille Thomas FOM on Dec 5, 2023
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain!
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain
8/10 Good
Syretta
Oct 26, 2023
Syretta
Stayed 1 night in Oct 2023
Response from Camille Thomas FOM on Nov 14, 2023
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain
Excellent in every way! Service and room were outstanding, I will be back!
James
Stayed 3 nights in Oct 2023
Response from Camille Thomas FOM on Nov 14, 2023
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain
Everything was great, the check in, breakfast, room cleanliness, and the staff was friendly and helpful.
Jose
Stayed 2 nights in Oct 2023
Response from Camille Thomas FOM on Nov 14, 2023
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain!
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain
2/10 Terrible
Roel Cantu
Oct 6, 2023
Roel Cantu
Stayed 1 night in Oct 2023
Response from Camille Thomas FOM on Nov 14, 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. As aHilton Honors member you are among our most valued guests. We sincerely appreciate yourfeedback and we are very sorry you were unhappy. We will take your comments underconsideration as we continually work to improve our guest experience. We hope you willconsider staying with us in the future
10/10 Excellent
Richard
Oct 5, 2023
Richard
Stayed 1 night in Oct 2023
Response from Camille Thomas FOM on Nov 14, 2023
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain
10/10 Excellent
John
Sep 28, 2023
John
Stayed 5 nights in Sep 2023
Response from Camille Thomas FOM on Nov 14, 2023
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain
10/10 Excellent
Grantham, Dallas
Sep 27, 2023
Liked: Cleanliness, staff & service
Great new hotel with nice rooms.
Grantham
Stayed 1 night in Sep 2023
Response from Camille Thomas FOM on Nov 14, 2023
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain
8/10 Good
Pamela
Traveled with family and small children, Traveled with family
Sep 25, 2023
Liked: Cleanliness, staff & service
Reserved and paid for a balcony king bed room. None available on check in. Said the room types are not guaranteed when you book though a 3rd party.
Pamela
Stayed 4 nights in Sep 2023
Response from Camille Thomas FOM on Nov 14, 2023
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain
10/10 Excellent
Loralee
Sep 25, 2023
Liked: Cleanliness, staff & service
Loralee
Stayed 1 night in Sep 2023
Response from Camille Thomas FOM on Nov 14, 2023
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain
Upgraded for no extra charge. Wonderful room, TV, and decent breakfast. Would stay again.
Mark
Stayed 1 night in Sep 2023
Response from Camille Thomas FOM on Nov 14, 2023
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain
Very clean and comfortable; very friendly hotel staff, all around great!
Andrew
Stayed 1 night in Sep 2023
Response from Camille Thomas FOM on Nov 14, 2023
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain
gps is slightly off but the location is nice and people are very friendly
Derek
Stayed 1 night in Sep 2023
Response from Camille Thomas FOM on Feb 7, 2024
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain!
6/10 Okay
Jacqueline
Sep 10, 2023
Jacqueline
Stayed 5 nights in Sep 2023
Response from Camille Thomas FOM on Nov 14, 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. As aHilton Honors member you are among our most valued guests. We sincerely appreciate yourfeedback and we are very sorry you were unhappy. We will take your comments underconsideration as we continually work to improve our guest experience. We hope you willconsider staying with us in the future
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain!
8/10 Good
Daniel
Sep 4, 2023
Daniel
Stayed 2 nights in Sep 2023
Response from Camille Thomas FOM on Feb 7, 2024
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain!
10/10 Excellent
James
Traveled with family
Sep 2, 2023
Liked: Amenities
Desk agent Stephanie went miles beyond expectations to help us with arrangements for a wedding. She provided a room to store bunches of flowers and to cool the room to preserve them. She was an amazing help throughout our stay and deserves a great recognition.
James
Stayed 3 nights in Aug 2023
Response from Camille Thomas FOM on Feb 7, 2024
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain!
The continental breakfast was definitely lacking. The eggs were absolutely awful.
Amanda
Stayed 1 night in Aug 2023
Response from Camille Thomas FOM on Feb 7, 2024
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain!
6/10 Okay
Betsy
Aug 10, 2023
Overpriced for accommodations, but decent. Clean. Spartan. Friendly desk staff. Breakfast blah.
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain!
Standard hotel room but clean facility, extremely friendly and professional staff and good breakfast.
Amanda
Stayed 2 nights in Jul 2023
Response from Camille Thomas FOM on Feb 7, 2024
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain!