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Reviews of Hampton Inn & Suites Denver/Highlands Ranch

2.5 out of 5
Hampton Inn & Suites Denver/Highlands Ranch
3095 W County Line Rd, Littleton, CO

Reviews

8.8

Excellent

Rating 10 - Excellent. 594 out of 1001 reviews" "
Rating 8 - Good. 242 out of 1001 reviews" "
Rating 6 - Okay. 93 out of 1001 reviews" "
Rating 4 - Poor. 41 out of 1001 reviews" "
Rating 2 - Terrible. 31 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy who checked me in was very helpful and funny!
Stayed 1 night in Apr 2024

6/10 Okay

Eyrol

Traveled with group
Liked: Property conditions & facilities
I like close to freeway.
Stayed 5 nights in Apr 2024

10/10 Excellent

CATHERINE

The staff was great and my stay was excellent
Stayed 1 night in Apr 2024

8/10 Good

Joan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 4 nights in Apr 2024

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet!
Stayed 1 night in Apr 2024

10/10 Excellent

Kathleen, Fruita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pillows were so soft. Water pressure was great!! Breakfast was more than just scrambled eggs.
Stayed 1 night in Mar 2024

10/10 Excellent

Milos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kelly

Stayed 1 night in Mar 2024

2/10 Terrible

Karen, Denver

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Edward

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people at the front desk, courteous, helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
When I need peace of mind and heart, this is this place I run too. The staff is ALWAYS amazing and friendly. Their breakfast is great as well
Stayed 2 nights in Mar 2024

10/10 Excellent

Josephine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in person was extremely helpful and nice. Excellent restaurant next door, quit room extra comply bed!!
Stayed 1 night in Mar 2024

10/10 Excellent

DeAnne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Frederick

Liked: Cleanliness, amenities, property conditions & facilities
Despite it being noted that they would only provide service every 2nd day, my room was only restocked and made up ONCE during my 4 night stay. Disappointing at best and certainly didn’t justify the cost.
Stayed 4 nights in Feb 2024

10/10 Excellent

Aleyda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good

8/10 Good

Clair

Liked: Staff & service, property conditions & facilities
Good location. Friendly & competent staff
Stayed 2 nights in Feb 2024

10/10 Excellent

Justine

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Feb 2024

10/10 Excellent

Kimberly, pueblo

Stayed 2 nights in Dec 2023
Response from Camille Thomas FOM on Jan 27, 2024
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain!

10/10 Excellent

jennette

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
The room was very roomy. Very clean. The staff were very helpful
Stayed 5 nights in Jan 2024
Response from Camille Thomas FOM on Jan 27, 2024
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain!

10/10 Excellent

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we’ve stayed at anywhere! The staff were phenomenal, we got a room upgrade, breakfast was great, and everything was super clean. Would HIGHLY recommend & will definitely make sure to stay here any time we come back to Denver.
Stayed 1 night in Jan 2024
Response from Camille Thomas FOM on Jan 27, 2024
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain!

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Camille Thomas FOM on Jan 27, 2024
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain!

4/10 Poor

Richard

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
every other day replacement of towels vroken and ill-designed furniture than was low to grond and deep . the worst hotel room furniture ever seen
Stayed 1 night in Dec 2023
Response from Camille Thomas FOM on Jan 27, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. As aHilton Honors member you are among our most valued guests. We sincerely appreciate yourfeedback and we are very sorry you were unhappy. We will take your comments underconsideration as we continually work to improve our guest experience. We hope you willconsider staying with us in the future.

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff! We had some challenges and Ashley solved them all! Thank you!!

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023
Response from Camille Thomas FOM on Dec 5, 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. As aHilton Honors member you are among our most valued guests. We sincerely appreciate yourfeedback and we are very sorry you were unhappy. We will take your comments underconsideration as we continually work to improve our guest experience. We hope you willconsider staying with us in the future.

10/10 Excellent

Eugene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms, good breakfast
Stayed 6 nights in Nov 2023
Response from Camille Thomas FOM on Dec 5, 2023
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain!

8/10 Good

Jared

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in great condition and the staff are really nice. I will stay again.
Stayed 2 nights in Nov 2023
Response from Camille Thomas FOM on Dec 5, 2023
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain!

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Camille Thomas FOM on Nov 14, 2023
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain

8/10 Good

Syretta

Stayed 1 night in Oct 2023
Response from Camille Thomas FOM on Nov 14, 2023
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way! Service and room were outstanding, I will be back!
Stayed 3 nights in Oct 2023
Response from Camille Thomas FOM on Nov 14, 2023
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, the check in, breakfast, room cleanliness, and the staff was friendly and helpful.
Stayed 2 nights in Oct 2023
Response from Camille Thomas FOM on Nov 14, 2023
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain!

10/10 Excellent

Kimberly, pueblo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Oct 2023
Response from Camille Thomas FOM on Nov 14, 2023
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain

2/10 Terrible

Roel Cantu

Stayed 1 night in Oct 2023
Response from Camille Thomas FOM on Nov 14, 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. As aHilton Honors member you are among our most valued guests. We sincerely appreciate yourfeedback and we are very sorry you were unhappy. We will take your comments underconsideration as we continually work to improve our guest experience. We hope you willconsider staying with us in the future

10/10 Excellent

Richard

Stayed 1 night in Oct 2023
Response from Camille Thomas FOM on Nov 14, 2023
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Camille Thomas FOM on Nov 14, 2023
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain

10/10 Excellent

John

Stayed 5 nights in Sep 2023
Response from Camille Thomas FOM on Nov 14, 2023
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain

10/10 Excellent

Grantham, Dallas

Liked: Cleanliness, staff & service
Great new hotel with nice rooms.
Stayed 1 night in Sep 2023
Response from Camille Thomas FOM on Nov 14, 2023
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain

8/10 Good

Pamela

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Reserved and paid for a balcony king bed room. None available on check in. Said the room types are not guaranteed when you book though a 3rd party.
Stayed 4 nights in Sep 2023
Response from Camille Thomas FOM on Nov 14, 2023
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain

10/10 Excellent

Loralee

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Camille Thomas FOM on Nov 14, 2023
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upgraded for no extra charge. Wonderful room, TV, and decent breakfast. Would stay again.
Stayed 1 night in Sep 2023
Response from Camille Thomas FOM on Nov 14, 2023
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable; very friendly hotel staff, all around great!
Stayed 1 night in Sep 2023
Response from Camille Thomas FOM on Nov 14, 2023
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain

10/10 Excellent

Derek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
gps is slightly off but the location is nice and people are very friendly
Stayed 1 night in Sep 2023
Response from Camille Thomas FOM on Feb 7, 2024
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain!

6/10 Okay

Jacqueline

Stayed 5 nights in Sep 2023
Response from Camille Thomas FOM on Nov 14, 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. As aHilton Honors member you are among our most valued guests. We sincerely appreciate yourfeedback and we are very sorry you were unhappy. We will take your comments underconsideration as we continually work to improve our guest experience. We hope you willconsider staying with us in the future

10/10 Excellent

Gwendolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2023
Response from Camille Thomas FOM on Feb 7, 2024
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain!

8/10 Good

Daniel

Stayed 2 nights in Sep 2023
Response from Camille Thomas FOM on Feb 7, 2024
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain!

10/10 Excellent

James

Traveled with family
Liked: Amenities
Desk agent Stephanie went miles beyond expectations to help us with arrangements for a wedding. She provided a room to store bunches of flowers and to cool the room to preserve them. She was an amazing help throughout our stay and deserves a great recognition.
Stayed 3 nights in Aug 2023
Response from Camille Thomas FOM on Feb 7, 2024
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain!

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
The continental breakfast was definitely lacking. The eggs were absolutely awful.
Stayed 1 night in Aug 2023
Response from Camille Thomas FOM on Feb 7, 2024
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain!

6/10 Okay

Betsy

Overpriced for accommodations, but decent. Clean. Spartan. Friendly desk staff. Breakfast blah.
Stayed 3 nights in Aug 2023

8/10 Good

Jennifer A

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Camille Thomas FOM on Feb 7, 2024
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain!

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard hotel room but clean facility, extremely friendly and professional staff and good breakfast.
Stayed 2 nights in Jul 2023
Response from Camille Thomas FOM on Feb 7, 2024
Thank you for taking time to complete a survey! We are very happy to see you enjoyed yourstay with us. If there was anything else we could have done to make your stay even better,please let me know. Thanks once again for staying with us and we look forward to seeing youagain!