Ratings based on 946 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

ok, but orobably won't stay again

Posted Nov 25, 2014
The first morning of our stay, I called to the front desk to ask if they could send up toothpaste. I was told nobody was in yet and I could walk downstairs to pick it up. Later that day their elevators were broken. And 12.95 for a continental looking breakfast is insane!
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel, but the beds are hard.

Posted Nov 24, 2014
Pros: Friendly staff. Nice room other than the hard bed.
Cons: The hard beds
Road construction made it hard to get to. We had to go in the back way and it was hard to find.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Casper, WY

Quiet but close to shopping

Posted Nov 23, 2014
My BF and I always stay here for our Denver shopping weekend. Quiet, park like area away from city chaos but close to Park Meadows mall and IKEA. Very clean. The staff is friendly and helpful. The morning buffet in the cafe is excellent. What a treat.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Colorado

Nice place to stay but beware of breakfast.

Posted Oct 28, 2014
Room was very clean and modern. Beds were comfy. The breakfast bar was nice but not free. We did not see the small sign saying it was $12.95 per person so we got a surprise. Had to charge it to the room because we weren't expecting to have to pay for breakfast. Next time that I stay in a motel I'll make sure breakfast is included.
2 out of 5
by A verified traveler

Quality of hotel disappointing

Posted Oct 20, 2014
We were very disappointed with the quality of the hotel. It was deceiving... You can tell all their $ goes towards the front lobby. The rest of the hotel is like an ugly face with a poor applicant of make-up. It was uncomfortable, had a bad smell, our thermometer in our room was broken, and the elevators moved like lava. When the staff asked if we enjoyed our stay and we said no they just said okay... They didn't even want to know why!
4 out of 5
Recommended
for Everyone
by A verified traveler

I would recommend this hotel

Posted Oct 14, 2014
Very quiet location and the only issue we had was a false alarm at 5 a.m. when the smoke detectors went off in the whole building. However they were nice enough to give us a complimentary full breakfast for the inconvenience.
3 out of 5
by A verified travelerfrom Phoenix

Not what I expected

Posted Oct 13, 2014
Pros: It was clean
Cons: The staff
First of all it is more than 15 minutes from the airport, it was tricky to get to. The night staff was friendly, smoke detectors went off at 4am for over 45 minutes, we were told they were having issues with the detectors to go back to our rooms. The gentleman I believe his name was Jeremy was very nice and apologetic. My husband and I although understanding, were annoyed as I hadn't arrived until 2 am and we were unable to get back to sleep. We had a destination to be to by 9am. When we were checking out the girl Charity was rude and instead of saying excuse me to answer the phone looked at me raised her hand up and proceeded to take the call. We were told we had a credit of $50 to the food/beverage area when in actuality it wasn't a credit it was a hold they had placed on my husband's credit card. Needless to say we weren't very happy when we had a bill to pay at the end. When we asked about it Charity said well you should have known things aren't free. I politely said, maybe you and your staff should explain it, and when I have stayed at other hotels, some have given complimentary access to the food/drink station.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom western Colorado

3 day stay

Posted Sep 30, 2014
Had a nice stay. Would much like to see a complimentary breakfast. Also our tub drained slow. Somewhat small room(2 queens). Overall nice weekend.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 29, 2014
Very nice hotel. Very clean and friendly hotel. The walls are a bit thin. We kept hearing a child coughing next door but I would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 14, 2014
We arrived really early on September 12th and stopped by the hotel, asked if we can check in early because we are so tired and needed to sleep. The guy staff in the morning said they were sold out the night the night before. I asked them if we can get a call when a room became available & they did! That's just great customer service! Thank you.