Ratings based on 383 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

my stay at Hilton Garden Inn Denver/Highlands

Posted Jul 8, 2015
Pros: every thing else
Cons: see above
Location: grandsons graduation
shower needed cleaning, carpet wasn't vacuum, outside sitting area needed cleaning and ashtrays were full
Comment from Hotel Management
Jul 17, 2015 by Elle M., Hotel Management
Thank you for taking the time to review our hotel. We are sorry to hear that everything was not quite perfect during your time in Highlands Ranch. We are certainly brining these matters to the attention of our maintenance and housekeeping staff for immediate reconciliation. We hope you will stay with us again the next time you are in town so that you may see how much we've improved! Warm regards, Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasantly Surprised

Posted Jun 27, 2015
Pros: staff locations price
Cons: bed stiff, updated AC
Location: bars/restaurants
Actually a good hotel for the price. I went with the king size bed and it was comfortable, the rooms were freshly cleaned every day and the hotel staff was helpful and friendly. The morning breakfast buffet was on the steep side 11$/plate but is all you can eat and includes omelette and grill and was quite good. The location is good aprox 1 mile from the area that has bars/restaurants and since my wife and I like to walk we walked there and back several times. Coffee and water is offered throughout the day and was okay as well. Only complaint was the AC in the room which didn't get very cold and found myself little hot and uncomfortable at times even though the Unit read 60 degrees of AC. Bed was also a little stiff. Didn't have time to check out the pool
Comment from Hotel Management
Jul 2, 2015 by Elle M., Hotel Management
Thank you for your review of our hotel! We're so glad to hear that your stay was comfortable and pleasant, and that you were able to enjoy all the amenities in the area! We will be looking into your comment regarding HVAC, and we are certainly monitoring the units in every room as we head into the full swing of the summer season and our units are working at full capacity. Next time you are here, we hope you'll have time to cool off in our beautiful pool! Regards, Management
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 9, 2015
Overall the hotel is nice in. It would've been nice if the restaurant was open
Comment from Hotel Management
Jun 12, 2015 by Elle M., Hotel Management
Thank you for choosing the Hilton Garden Inn! It's never pleasant to be surprised by a restaurant's hours when you are expecting to have something to eat. Next time you stay with us, here are our hours: Breakfast Daily from 6-10am, Lunch (weekdays only) from 11-2pm, and dinner Daily from 5-9pm. We appreciate you taking the time to review! Many Regards, Management
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Great location with walking access to food,movies.

Posted Jun 4, 2015
I stayed a few days and nights here, the trip was great. The staff was welcoming, the room was clean, and the location is prestine?
Comment from Hotel Management
Jun 5, 2015 by Management, Hotel Management
Thank you for your kind comments about our hotel! We appreciate your business, and hope to have you back with us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Monument, CO

Very nice and not far off I-470

Posted Jun 1, 2015
We picked up our daughter from a late flight from DIA and stayed at this Hilton Garden Inn before heading up to Vail the next morning. It was a perfect location, perhaps only a mile off 470, in a very quiet location. There were no eateries within walking distance but the gentleman behind the desk gave me some nice suggestions and even printed out a map. Our room had a fridge and microwave which I always appreciate along with a Keurig coffeemaker. The common areas looked very nice although we didn't spend any time there.
Comment from Hotel Management
Jun 5, 2015 by Management, Hotel Management
Thank you for your feedback about our hotel and staff! We hope you enjoyed your trip, and hope to have you back with us again next time!
5 out of 5
Recommended
for Everyone
by A verified traveler from new mexico

Noche hotel.

Posted May 31, 2015
The Locatuon is amazing. Just a few minutes away from everything. There were a lot of great restaurants around. The rooms were really clean and spacious and most of the staff was very pleasant. My only complaint is the front desk staff. We encountered 3 different people and they were just just not welcoming at all. No smiles, no hellos. The last day we checked out my husband greeted the front desk guy (I think his name was Daniel) and he just grunted back at him them my husband said thank you and have a good day and he just stared at him and of course non of the general pleasantries such as "did yo enjoy your stay". Otherwise everything else was great.
Comment from Hotel Management
Jun 5, 2015 by Management, Hotel Management
Cristina, Thank you for your feedback regarding your stay! We are glad to hear that it was a positive experience. We hope to have you back with us during your next visit to Denver so that we may WOW you with exceptional service!
5 out of 5
Recommended
for Everyone
by A verified traveler from Western Colorado

Great Value

Posted May 11, 2015
Pros: It was very nice, clean and comfortable. I liked that they had duvet covers on the beds that seemed like they are washed with the sheets.
Cons: I didn't understand why they had the option to pay for the internet, seems ridiculous.
Location: There is a super-target, a couple of restaurants and a Starbucks. But if there were more it wouldn't be so quiet.
There are not a lot of restaurants and things near by but it's pretty quiet which is a nice thing. It's clean and comfortable. We were definitely glad we chose this hotel, it is comparable to one we stayed at that was closer to the zoo, for at least $20 a night less.
Comment from Hotel Management
May 15, 2015 by DOS, Hotel Management
Thank you for your review. We are always happy to hear that people enjoy their stay. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Ok hotel

Posted May 10, 2015
Beds were very uncomfortable. Stand where our TV was had some sort of nasty dried up liquid spilled all over. Other than that it was ok
4 out of 5
Recommended
for Everyone
by A verified traveler from NM

Great service

Posted May 9, 2015
Clean rooms, great staff. I got in late, tired and hungry. Kitchen was closing for the night, and it was clear everyone wanted to go home on a Fri night. I asked if it was too late to order, the server could have simply sad "no" which is what I expected. Instead, she said "sure, let's get you fed!" It was a great meal, made fresh. Much appreciated, and I left a big tip. Rest of stay was much the same. All staff smiling, happy and helpful. I would go back in a heartbeat.
Comment from Hotel Management
May 15, 2015 by DOS, Hotel Management
Thank you for telling us about your time here at the Hilton Garden Inn. We are so glad you had a great experience and I will be sure to pass along your kind words. We hope to see you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 4, 2015
Cons: The breakfast arrangement was somewhat confusing. The buffet lay-out made it appear to be complimentary.
Great hotel. Staff was pleasant, efficient and helpful. Room was clean and comfortable. Loved the fresh decor.