Ratings based on 368 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Not expected

Posted Aug 18, 2014
Pros: Comfort Sleeping
Cons: Internet service
- Bad internet connection, when complained front reception asked me to call the internet service provider!!!! - Spent 3 nights, one day forgot to clean my room - Undergoround garage parking spots are sucks
2 out of 5
by A verified traveler

You get what you pay for

Posted Aug 16, 2014
Pros: location
The exterior, lobby and elevators were worn and tired looking. You had to use your room key to access the garage and elevator each time. I believe the building has had significant security issues, at least that's what it felt like.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Aug 10, 2014
Pros: Great rooms and clean.
Clean, friendly, great location, affordable. This was my first stay there. I would stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 6, 2014
Pros: Rooms were excellent.
Cons: Instructions on elevator use and parking directions. We were lost on which elevator to use...
Didn't like the underground parking. Staff could provide more directions/instructions on how to use the elevator, which elevator to use. Staff did not provide much info on room directions or anything.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wyoming

Okay Hotel

Posted Aug 1, 2014
Pros: The appearance of the hotel was very attractive. It was also in a good part of town and the rooms were very comfortable.
Cons: The staff needs to be friendlier. I almost wanted to cancel my stay there due to how unkind they staff was.
Location: It's right by cherry creek mall so that was nice! And it's only about a 10 minute drive from downtown!
This hotel was very nice. The rooms were comfortable, the layout was nice, and it even looked gorgeous on the inside. It looked much fancier than it did on the website. It was also in a good, safe part of town. The only thing that I didn't really like was the staff. They were extremely rude when I was checking in and barley said a word when we were checking out. They didn't answer our questions at all! We got ignored! The only other part about the hotel that I didn't like was that they had a $50 fee that wasn't mentioned on the website either. :( However, my overall experience at the hotel was pleasing. I would stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Very convenient to cherry creek mall

Posted Aug 1, 2014
Pros: Comfortable & great location
Cons: Under ground parking was tight as there were a lot of posts between spaces. Nice that it was covered during heavy rains.
Location: Great location, near museums, shopping, parks.
Hotel staff was friendly and helpful, we requested feather pillows and they were delivered within 30 mins. Room was very comfortable, and tastefully decorated. I counted 12 lamps or built in lighting, making the room very bright when needed. Shower had great pressure. Overall a great value for the price.
2 out of 5
Recommended
for Everyone
by A verified traveler from grand junction colorado

Posted Jul 28, 2014
Stayed for 2 nights the first was good went swimming kids lived it! The second was horrible they had a wedding going on (which they never said anything about it) people everywhere couldn't go downstairs to lobby or pool or anywhere because of the people taking picture and food, trash everywhere was very disappointed. In the morning I went to complain and the staff was rude about it.
4 out of 5
Recommended
for Everyone
by A verified traveler from miami

Nice hotel close to cherry creek mall

Posted Jul 25, 2014
Very attractive & comfortable rooms. Free coffee & tea in the lobby. Free internet. No free breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 23, 2014
Very nice hotel, rooms, and location. Good parking, free shuttle within three miles, helpful staff
4 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Great hotel

Posted Jul 21, 2014
I kind of wish the doors entering the hotel from the parking garage were sliding doors. It was a little difficult getting through them with our luggage. But overall, the hotel is great. Staff were very friendly and helpful. We arrived earlier than check in time, but the employee who I checked in with was more than willing to accommodate us. My kids loved the indoor pool and the room was comfortable.