Ratings based on 342 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Grand Junction, CO

Decent hotel away from congested areas of Denver

Posted Feb 4, 2015
Pros: Clean hotel. Friendly staff. Clean, hot hot-tub. Decent-sized, quiet business center room. Two fast elevators. Refrigerator in the room.
Cons: Fix door locks - ours almost never recognized key cards on first swipe. Replace noisy room refrigerators that run continuously. Permit stairway use.
Location: Very close Old Chicago had great food and service for an OC. New York Bagel Cafe, about 1mi N on Wadsworth, had excellent bagels, coffee & staff.
This hotel was a clean hotel with friendly staff. The hotel was relatively close to some good restaurants and shopping areas along S. Wadsworth Blvd. The hotel had easy access to some major roadways, and it provided ample parking. Any road noise emanating from nearby Highway 285 or Wadsworth Blvd. was not noticeable inside the hotel.
3 out of 5
by A verified travelerfrom Colorado

Decent but not Great

Posted Jan 12, 2015
Pros: close to everything
Cons: update rooms, better cleaning and dusting
Close to freeway and hear traffic noise all night long. Walls are paper thin so you can hear conversations and door slams during your stay. Rooms are not very clean, dusty, broken down, shower mold, etc.
2 out of 5
by A verified travelerfrom Atlanta

Bad experience

Posted Dec 21, 2014
The shower in our room was terrible - barely had any water coming out. Tiny shower...
Comment from Hotel Management
Jan 12, 2015 by GuestServices, Hotel Management
We appreciate your feedback. Though we hope you advised our service personnel of the water issue, we will research the room to investigate and resolve any pressure issues. Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place

Posted Nov 26, 2014
Second time staying here. Have had a great experience both times. Will definately stay here again.
Comment from Hotel Management
Nov 27, 2014 by GuestServices, Hotel Management
Thank you for continuing to choose Holiday Inn Denver Lakewood.
2 out of 5
Recommended
for Couples
by Joannefrom Denver

Not overly impressed!

Posted Nov 21, 2014 on Hotels.com
The man who checked us in (Phil) seemed very unsure and nervous, and was not particularly present or helpful. The other lady at check in was super nice and helpful as was the Manager who helped us plug in our truck without issue. The room was sub standard, very small and the bedding is not good quality. Very thin sheets and blanket. We had to order another blanket to keep warm. The towels are thin and the shower was very small and hard to move around in. In my view this is NOT a $150 per night hotel. Its not any better than a 2 star motel in terms of the room quality. The hotel lobby seemed nice but its really the rooms that count and I was not overly impressed.
Comment from Hotel Management
Nov 27, 2014 by GuestServices, Hotel Management
Please accept our apologies that your recent stay did not meet your expectations. We have shared your feedback with our management team as we find guest review the most helpful way for us to learn and improve. Thank you for taking the time to share your comments.
4 out of 5
Recommended
for Families
by Adam

Posted Nov 9, 2014 on Hotels.com
Comment from Hotel Management
Nov 27, 2014 by GuestServices, Hotel Management
Thank you for the 4 stars!
5 out of 5
Recommended
for Couples
by Eldenfrom Schererville, IN

Excellent Hotel

Posted Oct 29, 2014 on Hotels.com
The only suggestions I would make is for the hotel to have a waste receptacle by the front entrance and an exhaust fan in the bathroom.
Comment from Hotel Management
Nov 5, 2014 by GuestServices, Hotel Management
We appreciate your feedback. Thank you!
3 out of 5
by A verified traveler

Bathroom Issues

Posted Oct 20, 2014
The shower was impossible to control, either freezing or scalding. It was also incredibly loud in the morning.
Comment from Hotel Management
Oct 24, 2014 by GuestServices, Hotel Management
Please accept our apologies that there was any issue with your shower plumbing. It is very helpful when guests let us know either prior to departure or including a room number so we can address specific concerns like these quickly and efficiently.
4 out of 5
Recommended
for Personal Event
by Carlosfrom Vigo, Pontevedra.

Comfortable and full of space.

Posted Oct 19, 2014 on Hotels.com
Excellent hotel. Comfortable bed. Lot of space. Clean bathroom & Toilet. The only downfall for me was that they never had bottles of water available in all their drink machines. Apart from this tiny detail, it was a very comfortable place to sleep and rest.
Comment from Hotel Management
Oct 23, 2014 by GuestServices, Hotel Management
Thank you for your kind review. We appreciate the feedback.
4 out of 5
Recommended
by A verified traveler

Posted Oct 8, 2014 on Hotels.com
It has always been a nice place to stay
Comment from Hotel Management
Oct 11, 2014 by GuestServices, Hotel Management
Thank you for continuing to choose Holiday Inn Denver Lakewood.