All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This property was booked for my wife and I to get away for a day.
She had a day spa scheduled for that morning and then to our room for a relaxing quick getaway.
We checked in about 2pm and were greeted by a nice lady.
We were assigned a room on the second floor.
When walking from the elevator to our room I noticed every room door.
All the doors looked like they had many coats
of caked on paint with runs and sags over all the doors.
Once entering the room you can immediately see there was no TV on the dresser but there were four holes on the dresser from where the TV once was. The sofa was broken down smelly and needed us to put a spare bed sheet over it. The room was musty throughout. I wiped my fingers across the carpet and they came up dirty and putrid. We went shopping and to dinner and upon returning took further notice of how dirty the hotel really was. We tried watching TV for a while and then falling asleep but to no avail. We packed up our belongings and headed out. There was nobody at the front desk to discuss the matter with so we just drove home very disappointed in this hotel.
1/2 star for this hotel. $25 per night should be the norm.
Don't stay here don't waste your money.
Monte
Response from kim on Mar 24, 2024
Thank you for rating your recent stay. We appreciate your feedback & I am very sorry to hear you did not enjoy your visit. I will share your comments with my team so we can get these items fixed.
10/10 Excellent
Yi
Mar 20, 2024
Yi
Stayed 1 night in Mar 2024
Response from kim on Apr 9, 2024
Thank you for rating your recent stay. We look forward to your next visit!
10/10 Excellent
Melissa
Mar 16, 2024
Melissa
Stayed 1 night in Feb 2024
Response from kim on Mar 18, 2024
Thank you for taking the time to rate your recent stay. We hope to see you again soon!
10/10 Excellent
Lamar
Traveled with family and small children, Traveled with partner, Traveled with family
Response from Front Office Supervisor on Mar 16, 2024
Hello Lamar, Thank you for taking the time to leave us a review about your stay here at the Homewood Suites by Hilton - Denver Tech Center We are please to hear that you enjoyed your stay with us. We look forward to welcoming you and your family again real soon. Best Regards, Shane Stacy Front Office Supervisor
It’s a nice hotel but not great. Our room had a shower in it and the door would not close very well, it leaked. When you open the shower door after a shower it dripped on the floor. The shower has no light in it and looks old. The HVAC system was dirty, I like Hilton hotels but would not stay at this hotel again.
Kenneth
Stayed 2 nights in Mar 2024
Response from Front Office Supervisor on Mar 14, 2024
Hello Kenneth, Thank you for taking the time to leave a review about your recent stay with us. We are sorry to hear that we fell short of your expectations. We strive to provide outstanding service to all our guests. Rest assured your feedback will be used to help up improve. We hope that you will give us another chance in the furture to provide 100% satisfaction. Best Regards, Shane Stacy Front Office Supervisor
10/10 Excellent
Robynn
Traveled with family and small children, Traveled with family
VERY personable and helpful staff. Check in was awesome and Tom text me to check to be sure everything was acceptable with our room. Pool was being maintenanced, but was allowed to use pool at neighboring facility. Overall, excellent stay!
Robynn
Stayed 1 night in Mar 2024
Response from Shane Stacy Front Office Supervisor on Mar 11, 2024
Thank you for taking the time to leave us a review about your stay. We are pleased to hear that you enjoyed your stay with us. We look forward to seeing you again real soon. Best Regards, Shane Stacy
This hotel was a disappointment overall, though there were some positives. The staff was very nice and the breakfast was good compared to other similar free breakfast buffets, but the hotel overall was not great. I called ahead to request that our pull out bed be made up for our kids since we were arriving after midnight on a long travel day - that did not happen even through I was assured that was normal practice and they would tell housekeeping. The linens smelled very musty and there were crusty patches on the only blanket provided for the pullout bed. The pullout also had springs poking up and was very uncomfortable. The bathroom smelled strongly of sulfur / rotten eggs and the overall condition of the property is dated and musty feeling. I would definitely not stay here again.
Alexi
Stayed 1 night in Mar 2024
Response from Shane Front Office Supervisor on Mar 10, 2024
Hello Alexi, Thank you for your feedback for your most recent stay with us here at Homewood Suites by Hilton - Denver Tech Center. We are sorry to hear that we feel short on exceeding your expectations with us. We appreciate your feedback so we can improve. We hope that you will give us another chance in the future to provide 100% satisfaction. Best Regards, Shane StacyFront Office Supervisor
2/10 Terrible
Chynna
Traveled with partner
Mar 4, 2024
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We had to change rooms 3 times as all of them smelled like animal urine the sofa in all 3 rooms were absolutely filthy as well as the pool was closed definitely over priced the BREAKFAST WAS AMAZING THOUGH.
Chynna
Stayed 2 nights in Feb 2024
Response from kim on Mar 4, 2024
Thank you for taking the time to rate your recent stay. I am very sorry to hear you did not enjoy your stay. We strive for excellent service & clean rooms, it seems we may have fell short of that & I do apologize. We will share this with our team as this will only help make us stronger.
10/10 Excellent
Tanaya
Mar 1, 2024
Tanaya
Response from kim on Mar 3, 2024
Thank you for rating your stay. We look forward to your next visit!
4/10 Poor
CareBear
Traveled with family and small children
Feb 23, 2024
Liked: Staff & service
Disliked: Cleanliness
There was hair all in one of the beds also hair all in the shower. Was supposed to two nights but just left due to the lack of cleanliness and the pool being closed. Staff was great though saved the rating .
CareBear
Stayed 2 nights in Feb 2024
Response from kim on Feb 25, 2024
Thank you for taking the time to rate your stay. I am so sorry to hear about the hair in your room. I will pass this to my housekeeping team so we can try harder. I do apologize & hope you will give us another try in the future!
Received excellent service from the front desk people.
Glenn
Stayed 2 nights in Dec 2023
Response from kim on Jan 25, 2024
Thank you for taking the time to review your recent stay. We appreciate your feedback & hope to see you again soon!
6/10 Okay
Raymond
Traveled with family
Jan 16, 2024
Liked: Cleanliness
I was upset at the new parking fee, and the fact that the pool was not open. Communication would be greatly appreciated.
Raymond
Stayed 5 nights in Jan 2024
Response from kim on Jan 16, 2024
Thank you for taking the time to review your recent stay. I do apologize for these inconveniences. We hope for the pool to reopen soon & the parking fees have been added to all of our websites. I do hope you will give us another try in the future!
Response from Shane Front Office Supervisor on Jan 13, 2024
Hello Ian, Thank you for staying with us here at Homewood Suites by Hilton Denver Tech Center. We are pleased to see that you enjoyed your stay with us. We look forward to welcoming you and your family again real soon.
8/10 Good
Matthew
Jan 10, 2024
Matthew
Stayed 2 nights in Jan 2024
Response from kim on Jan 11, 2024
Thank you for rating your recent stay. We hope to see you again soon!
10/10 Excellent
Brian
Jan 6, 2024
Liked: Cleanliness, staff & service, room comfort
Brian
Stayed 1 night in Jan 2024
Response from kim on Jan 8, 2024
Thank you for taking the time to rate your recent stay. We are thrilled you had a great time! Please come see us again soon!
Hello Scott, We are pleased to see that you enjoyed your stay with us here at the Homewood Suites by Hilton Denver Tech Center. We look forward to seeing you and your family again real soon!Best RegardsShane Stacy Front Office Supervisor
Older hotel but rooms are very well-maintained and clean. However beds are soft and lumpy while pillows are hard. Glad we only stayed 1 night.
Damon
Stayed 5 nights in Dec 2023
Response from kim on Dec 21, 2023
Thank you for taking the time to rate your recent stay. We appreciate your feedback but do apologize for your experience with our beds. we are hoping for a renovation in the next year, so I do hope you will come back & give us another try in the future!
Great location, great staff, great rooms, great breakfast, great parking, great service. No complaints, will definitely stay here again. Tom ,you're the best!
Estalin
Stayed 3 nights in Dec 2023
Response from kim on Dec 20, 2023
Thank you for taking the time to rate your recent stay. We appreciate your feedback & look forward to your next visit!
Super friendly front desk Manager that even texted to make sure we were enjoying our stay. The location is convenient because it’s close to many businesses and retail stores but also in a secluded spot so it’s quiet. There is a Tesla charging station onsite as well so that made it ultra nice to get a full charge before we left. We'll definitely stay again!
Peter
Stayed 1 night in Dec 2023
Response from kim on Dec 10, 2023
Thank you for taking the time to review your recent stay. We are super thrilled you had a great time & we look forward to your next visit!