Ratings based on 809 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful!

Posted Jul 14, 2014
I loved this hotel -- wonderful location and great overall experience. Clean, comfortable, and the staff is great (willing to assist with just about anything). I would highly recommend if you are considering the Denver Area...jutst steps away from several theaters, shopping, and dining.
4 out of 5
Recommended
for Everyone
by A verified traveler

great location and friendly staff

Posted Jul 13, 2014
The hotel is undergoing construction and so this made the lobby not very appealing nor functional, but the rest of the experience was quite wonderful!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel downtown

Posted Jul 4, 2014
Amazing location and extremely nice staff! Very close to the 16th St. Mall.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

great location in downtown Denver

Posted Jun 24, 2014
Pros: Professional staff, location, accommodations
Location: lots of bars, clubs, restaurants, shopping opportunities
Extremely professional and courtesy. I was very well taken care of.
4 out of 5
Recommended
for Everyone
by A verified traveler

First impressions really count!

Posted Jun 16, 2014
When we walked into the hotel, the guys at the desk didn't even look up. First words out of his mouth were credit card and ID, still not looking up. No way to treat guests of a 4.5 star hotel.
4 out of 5
Recommended
for Everyone
by i am a 37 from none

Great customerservice but was being remodeled

Posted Jun 10, 2014
Walking in we were disappointed because they had a make shift desk blocking the stairs and black tarps hanging cutting off the entire lobby and it was the first night of our honeymoon before we hit our cabin in estes park but they had a free wine and cheese tasting for the guest which was awesome and they treated us great after the wine tasting the gentleman that was in charge if the tasting found out it was our honeymoon told the hotel so when we returned to our room after soom shopping we found a free bottle of some great champaine on the table waiting for us also the free shuttle rides around downtown in a cadillac escalade that was included with their vip parking was extra nice the staff was awesome and you could tell they wanted your experience to be great it us a beautiful hotel just wish i would have known about the construction that was disappointing but the service did make up for it in our one night stay
3 out of 5
Recommended
for Everyone
by Charles from Scottsdale

under construction

Posted May 30, 2014
Pros: decor. rooms.
Cons: all of the above
Location: great locations. many walkable restaurants, bars, venues
hotel under construction so lobby was somewhat pieced together. it reminded me of a sign-in table at a 20 year high school reunion. staff at said picnic table appeared to be undermanned, somewhat hurried, poor eye contact with guests, overall disappointing.
5 out of 5
Recommended
for Everyone
by T

Great location, couldn't have been better

Posted May 20, 2014
Pros: Everything.
Cons: Nothing, well, maybe another elevator, but that would be pretty hard to do.
Location: Food and drink, shopping, and museums, all nearby.
Even though they are installing a new reception area and restuarant, this place was one of the best hotels I have stayed in. I cannot say enough about the quality of the upgraded room we had. There is not one thing that could have been better.
5 out of 5
Recommended
for Everyone
by margaret from Sydney Australia

City hotel close to conference

Posted May 17, 2014
Lovely staff, enthusiastic about making my 4 day stay fabulous :) Reception looks and is temporary whilst they renovate foyer - forgive the first appearance, inside is lovely. Light breakfast offered in cellar with fresh fruit, yoghurt and boiled eggs.
5 out of 5
Recommended
for Everyone
by molly from canada

Superb

Posted May 12, 2014
Location: Right by the Centre for Performing Arts, 16th Street Mall, Convention Centre, and Larimer Square
Staff were incredibly helpful, room was nice, hotel location was perfect (so close to most of the downtown highlights), wifi was reliable, and I enjoyed the small gym and light breakfast. Only criticisms would be that the current construction made the lobby unappealing and crowded.