Ratings based on 807 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified travelerfrom Naperville Illinois

Long Weekend in Colorado

Posted Dec 3, 2014
Pros: Location
Cons: Heating unit in room very loud when regulating room temperature. hook on bathroom door broken.
Location: We had a nice mountain view and this location was close to family we were visiting for weekend.
Family in town for four day weekend. Stayed at hotel with 2 college age children. Room was clean and convenient to Starbucks and other dining near mall. Hard to adjust temperature in room and fan from heat unit ran loud when it kicked on but figured out the room at 72 degrees stayed constant temperature and heating/cooling unit stayed off during the night. Hook on back of bathroom door was broken and informed staff at front desk upon departure. Hotel breakfast was okay but always prefer to go out even though it is provided. Staff at front desk very friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice rooms

Posted Dec 2, 2014
Very nice hotel. The hotel is close to the mall and very easy to find. Wish there was a hot tub though but otherwise very nice. Would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 25, 2014
Clean hotel with friendly staff in a decent location
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

Good quality property

Posted Nov 24, 2014
Everything was good until one night when we got back, the housekeeper did not clean the room at all. We did not have a sign out and no one came inside to replace the towels. I always stay at the Hyatt everywhere I go but this experience was disappointing.
2 out of 5
by A verified travelerfrom DEnver

Inexperienced staff, incompetent night auditors,

Posted Nov 20, 2014
Staff Overcharged me not once, but twice, in two days. Auditors failed to catch error. Visa caught error, advised hotel, they refused to correct it and added additional charges. Will Never stay here again. Overpriced, overzealous, and over it.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Last Minute Booking

Posted Nov 17, 2014
Pros: Modern.
Very Kind Staff. ...................................................................................................
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 11, 2014
It was a great stay. I would recommend this hotel to anybody that is staying in Denver.
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome rate for a great nights stay.

Posted Oct 28, 2014
Greater right away be friendly staff. Room was very spacious and comfortable. I would recommend this hotel and plan on using during future visits
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Nebraska

Great location!

Posted Oct 28, 2014
Wonderful staff!fast check in and out. Quiet. Nice breakfast!
4 out of 5
by A verified travelerfrom Albuquerque, NM

Order Online, You Risk Getting A Different Room

Posted Oct 28, 2014
Pros: Spacious for the price.
Cons: On-line orders should have guaranteed room setups (# beds, type beds, etc)
Location: Close to mall. Is more of a business district. I was going to a Broncos game, so caught the train (which was close by) to avoid traffic.
My girlfriend and I were in town for a game. We went through Expedia and ordered a King size bed. We got there and was told by the staff that we would have to receive two full size beds instead. We were told that those who order online and get special deals ARE NOT GUARANTEED the room setup they saw on-line. Apparently, 5 other rooms were in the same predicament that night. Just a heads up. Everything else about the hotel was nice.