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Reviews of Hyatt Place Denver Tech Center

3 out of 5
Hyatt Place Denver Tech Center
8300 E Crescent Pkwy, Greenwood Village, CO

Reviews

8.2

Very Good

Rating 10 - Excellent. 523 out of 1003 reviews" "
Rating 8 - Good. 228 out of 1003 reviews" "
Rating 6 - Okay. 133 out of 1003 reviews" "
Rating 4 - Poor. 61 out of 1003 reviews" "
Rating 2 - Terrible. 58 out of 1003 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Martina

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Elizabeth Wallis on Apr 18, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Elizabeth WallisFront Office SupervisorHyatt Place DTC

10/10 Excellent

Nikolas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, fast,friendly and convenient
Stayed 1 night in Apr 2024
Response from Elizabeth Wallis on Apr 10, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Elizabeth WallisFront Office SupervisorHyatt Place DTC

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had the double suite, two queen beds and a sofa. I especially liked that it had two sinks outside the toilet/shower area...onr for the coffee setup and one with a mirror. With two women trying to get ready in the morning it made it very convenient. The rooms were very spacious and there were good outlets for charging electronics. I also like the 3/4 length mirror by the door, another help for getting ready in the morning.
Stayed 4 nights in Mar 2024
Response from Elizabeth Wallis on Mar 29, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

6/10 Okay

Annette

Business traveler, Traveled with partner
We were caught off guard by the $10/night parking fee. It’s not even a secure parking area. Also, on Saturday the breakfast was not available by 7- not even by 7:30, so I went to my conference presentation without.Finally, there was a soccer team staying there and they were running up and down the hall until @9:15 pm.
Stayed 4 nights in Mar 2024
Response from Elizabeth Wallis on Mar 27, 2024
I hope this email finds you well. I am writing to extend my apology in regard to the dissatisfaction you experienced during your previous stay. It is our goal to provide you with a stay that is as seamless and enjoyable as possible, and it is a great disappointment to hear that we fell short of that goal during your visit. I understand your frustrations with the parking, breakfast and the in-house group you experienced issues with. I hope you understand this is not Hyatt standard and it was never our intention to cause any inconvenience at all during your time with us. Thank you for taking the time to provide your feedback, as we are always striving to make your future stay most accommodating. If I can be of any further assistance, please feel free to reach out to me at any point that is best for you. Have a wonderful rest of the day!

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
DTC Hyatt Place remains our go-to when visiting our son in the DTC. It is close to everything. Price is reasonable. Parking is on site, but does have a $10 / day fee. Rooms & beds are comfy. The bathroom is updated but very small. Workout room is functional and clean. Breakfast is great.
Stayed 1 night in Mar 2024
Response from Elizabeth Wallis on Mar 24, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, staff & service
The hotel was great. We slept comfortably and the breakfast options were ok. I was surprised that breakfast didn't have more to choose from being that the hotel wasn't a cheap stay, and that there is no hot tub. I didn't think a parking fee was necessary either but seems to be trending with all the hotels nowadays..
Response from Elizabeth Wallis on Mar 24, 2024
I would like to thank you for taking the time to provide feedback from your recent stay with us, I assure you each portion of your survey is taken into consideration to improve the quality of our service. Although it seems there were areas of your stay that went well, I am disappointed to learn we fell short of your expectations with the breakfast, pool and parking options.I hope this does not prevent you from staying with us in the future. If your travels bring you back to Denver, we would love to welcome you back and provide you with the service that you deserve. If I can be of any further assistance or if you would like to further discuss the details of your stay, please do not hesitate to contact me.

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable
Stayed 2 nights in Mar 2024
Response from Elizabeth Wallis on Mar 24, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were 5 of us (3 of them kiddos), and we stayed for an entire week. Housekeeping was extremely accomodating when we needed extra/clean towels and our trash taken out when we accumulated quite a bit. The entire staff was incredibly pleasant, friendly, helpful, and attentive to anything we needed. Breakfast was great, so many options for different tastes. What i did find interesting and fantastic, was the ability to tip housekeeping and/or staff by scanning a QR code. This was great because we didn't have cash, so this was a great way to show our appreciation. Will be staying here again when we come back!
Stayed 6 nights in Mar 2024
Response from Elizabeth Wallis on Mar 24, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 Excellent

Jacqueline

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No, where to park if you don’t pay additional fee for parking space
Stayed 1 night in Mar 2024
Response from Elizabeth Wallis on Mar 24, 2024
I would like to thank you for taking the time to provide feedback from your recent stay with us, I assure you each portion of your survey is taken into consideration to improve the quality of our service. Although it seems there were areas of your stay that went well, I am disappointed to learn we fell short of your expectations with parking.I hope this does not prevent you from staying with us in the future. If your travels bring you back to Denver, we would love to welcome you back and provide you with the service that you deserve. If I can be of any further assistance or if you would like to further discuss the details of your stay, please do not hesitate to contact me.

10/10 Excellent

Mabel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room
Stayed 2 nights in Mar 2024
Response from Elizabeth Wallis on Mar 24, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 Excellent

Chelsea Ryan

Awesome hotel
Stayed 1 night in Mar 2024
Response from Elizabeth Wallis on Mar 24, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Clean and easy parking.
Stayed 2 nights in Mar 2024
Response from Elizabeth Wallis on Mar 24, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

8/10 Good

KUO

Stayed 8 nights in Feb 2024
Response from Elizabeth Wallis on Mar 27, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Elizabeth WallisFront Office SupervisorHyatt Place DTC

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Elizabeth Wallis on Mar 24, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your review.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

8/10 Good

peggy

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Elizabeth Wallis on Mar 24, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 Excellent

Douglas, Spring Valley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is really nice. The only downside is the $10 / day parking to park in the back of the hotel.
Stayed 1 night in Feb 2024
Response from Elizabeth Wallis on Mar 24, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 Excellent

Aleja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The coach in the rooms
Stayed 4 nights in Feb 2024
Response from Hyatt Place DTC on Feb 20, 2024
Thank you for your feedback! We are glad to hear you enjoyed your stay with us.

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hyatt Place DTC on Feb 20, 2024
Thank you for your feedback! We are glad you enjoyed your stay with us.

8/10 Good

james

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good simple place to stay with warm staff and clean towels.
Stayed 1 night in Feb 2024
Response from Hyatt Place DTC on Feb 20, 2024
Thank you for your feedback! We are glad you enjoyed your stay with us.

10/10 Excellent

Dax

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hyatt Place DTC on Feb 11, 2024
Thank you for your feedback, we are glad you enjoyed your stay with us!

6/10 Okay

Randal

Traveled with group, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Property was good overall we stay for 5 days we enjoy it, my only complaints has to be breakfast didn't have many options since it was the same almost everyday but not bad for what it is. Now the room was clean but the beds where definitely not change from the previous client, I found hair and dirt inside the bed when I pull the blankets back it was gross honestly also the pool is not heated. And it was crazy cold outside. I ask for xtra blankets to change my bed and they had holes in it. So overall good stay
Stayed 5 nights in Feb 2024
Response from Hyatt Place DTC on Feb 11, 2024
Thank you for your feedback, I can assure you that we will be addressing your concerns. We hope you give us a chance to serve you again.

10/10 Excellent

Bethany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, very quiet, and the breakfast was great and staff were extremely nice.
Stayed 1 night in Feb 2024
Response from Hyatt Place DTC on Feb 5, 2024
Thank you for your feedback regarding your recent stay at our hotel. We are glad to hear you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Melva

Stayed 1 night in Feb 2024
Response from Elizabeth Wallis on Mar 24, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind review.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyatt Place is our go-to hotel when visiting our son in the DTC. It is close, easy access and affordable. The hotel has recently been updated including the rooms and the bathrooms. There is a small fitness room which has working machines and towels, wipes etc. The daily breakfast has good food that gets you on your way. The parking is right behind the building, but there is a $7/day fee. This is similar to the other hotels in the area.
Stayed 1 night in Jan 2024
Response from Hyatt Place DTC on Feb 4, 2024
Thank you for your feedback! We are glad you enjoyed your stay with us and hope to see you again soon!

8/10 Good

Nancy

Stayed 3 nights in Jan 2024
Response from Elizabeth Wallis on Mar 24, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind review.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 Excellent

Demetrio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome !!!
Stayed 1 night in Jan 2024
Response from Hyatt Place DTC on Jan 28, 2024
Thank you for your feedback, we are glad you enjoyed your stay with us!

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, very big and comfortable room, good breakfast choices in the free buffet. Area around the hotel is clean and safe. It’s conveniently located. Would definitely recommend this hotel!
Stayed 2 nights in Jan 2024
Response from Hyatt Place DTC on Jan 22, 2024
Thank you for your feedback! We are glad you enjoyed your stay with us!

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hyatt Place DTC on Jan 22, 2024
Thank you for your feedback! We are glad you enjoyed your stay with us!

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not on a busy street, so it was very quiet..
Stayed 1 night in Jan 2024
Response from Hyatt Place DTC on Jan 22, 2024
Thank you for your feedback! We are glad you enjoyed your stay with us!

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hyatt Place DTC on Jan 21, 2024
Thank you for your feedback! We are glad you enjoyed your stay with us.

10/10 Excellent

Moises, Scottsbluff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, excellent service, quiet. Only thing I didn’t like was having to pay for parking.
Stayed 1 night in Jan 2024
Response from Hyatt Place DTC on Jan 15, 2024
Thank you for your feedback regarding your recent stay at our hotel. We are glad to hear you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated large rooms. Good quality free breakfast soap & shampoo dispensers in shower large work desk with power outlets
Stayed 2 nights in Jan 2024
Response from Hyatt Place DTC on Jan 15, 2024
Thank you for your feedback regarding your recent stay at our hotel. We are glad to hear you enjoyed your stay and we hope to see you again soon!

6/10 Okay

deanna

Stayed 1 night in Jan 2024
Response from Hyatt Place DTC on Jan 15, 2024
Thank you for your feedback regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 Excellent

TANIKA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hyatt Place DTC on Jan 10, 2024
Thank you for your feedback! We are happy you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Kahlailah

Stayed 1 night in Jan 2024
Response from Hyatt Place DTC on Jan 10, 2024
Thank you for your feedback! We are happy you enjoyed your stay and hope to see you again soon!

8/10 Good

Louella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well I did not know there would be a high pet fee. It was not in my budget. But other than that, the rooms were very nice and the place was well lit and in a safe area. Thank you.
Stayed 1 night in Dec 2023
Response from Hyatt Place DTC on Jan 8, 2024
Thank you for your feedback! We are glad you enjoyed your stay with us, and we hope to see you again soon!

10/10 Excellent

Demetrio

Traveled with family
Everything was awesome !!
Stayed 1 night in Dec 2023
Response from Hyatt Place DTC on Jan 8, 2024
Thank you for your feedback! We are glad you enjoyed your stay with us, and we hope to see you again soon!

10/10 Excellent

Seriah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in staff was awesome and very helpful. Our stay was very pleasant; we stayed the night on New Year’s Eve, it was very quiet. The breakfast buffet was very delicious. Would definitely stay here again.
Stayed 1 night in Dec 2023
Response from Hyatt Place DTC on Jan 8, 2024
Thank you for your feedback! We are glad you enjoyed your stay with us, and we hope to see you again soon!

6/10 Okay

dagoberto

Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Hyatt Place DTC on Jan 10, 2024
Thank you for your feedback.

4/10 Poor

Holly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
There were orange peels in the pull out bed that my kids sleep in.. gross, plus they didn't have any pillows for that bed.
Stayed 1 night in Dec 2023
Response from Guest Services Manager on Jan 3, 2024
Dear Holly,Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hyatt Place DTC on Jan 7, 2024
Thank you for your feedback regarding your recent stay at our hotel. We are glad to hear you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Tracy

Stayed 1 night in Dec 2023
Response from Hyatt Place DTC on Jan 7, 2024
Thank you for your feedback regarding your recent stay at our hotel. We are glad to hear you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Michelle

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Very spacious room for my family of 4. Convenient location for the activities we had planned.
Stayed 1 night in Dec 2023
Response from Guest Services Manager on Jan 3, 2024
Thank you for your feedback! We are glad you enjoyed your stay.

6/10 Okay

Marc

Liked: Cleanliness, property conditions & facilities
Just dog friendly...
To begin with, the hotel was listed as pet-friendly. Upon check-in, we were told we could not have a cat which meant we had to leave him with family. I know that had I called to clarify, the problem could have been avoided, but I also think more clarity in the reservation process would be helpful. With that said, as we were waiting for the elevator, we were growled at by a very intimidating dog. Is there a vetting process for dogs? Upon check-out, the key was deactivated 40 minutes prior to the check-out time (which we clarified the evening before). We had not indicated that we were checking out and one of us had to remain in the room to let the other in while we were loading up to leave. This was inconvenient. I will say that we needed to add a night to our reservation and the person at the front desk was extremely helpful and accommodating. We definitely appreciated that.
Stayed 3 nights in Dec 2023
Response from Hyatt Place DTC on Jan 7, 2024
Thank you for your feedback regarding your recent stay at our hotel. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. I apologize that your experience with us was overall, unpleasant. We hold ourselves to a fairly high standard and I'm disappointed to hear that our pet policy was not communicated effectively.It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me/us directly.Christopher BarbeeGuest Service Supervisor

10/10 Excellent

April

Stayed 2 nights in Dec 2023
Response from Hyatt Place DTC on Jan 3, 2024
Thank you for your feedback! We are glad you enjoyed your stay.

6/10 Okay

Tatia

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Large room with bad bathroom
The rooms were very large and nice. The bathroom was small and outdated. You could not open the door without hitting the tub. The tile was vile with mold on it.
Stayed 2 nights in Dec 2023
Response from Guest Services Manager on Jan 3, 2024
Dear Tatia,Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hyatt Place DTC on Jan 3, 2024
Thank you for your feedback! We are glad you enjoyed your stay.

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and will definitely come back!
Stayed 1 night in Dec 2023
Response from Hyatt Place DTC on Jan 3, 2024
Thank you for your feedback! We are glad you enjoyed your stay.

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hyatt Place DTC on Jan 3, 2024
Thank you for your feedback! We are glad you enjoyed your stay.

2/10 Terrible

Anthony Rodriguez

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Guest Services Manager on Jan 3, 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.