Ratings based on 1,202 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Boring outdated room. Ugly carpet and furnishings.

Posted Dec 11, 2014
Friendly staff and the facility was relatively clean. Very average blah.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Idaho

Posted Dec 6, 2014
Pros: The price
Cons: You do a credible job and since there are many other hotels to choose from cleanliness ad price are my primary concerns.
Location: It was great to have the Ruby Tuesday nearby and open late since I arrived late in t he evening.
It was my second time staying at your hotel. The desk clerk I am sure has to handle many things during the day. I found her a bit abrupt but maybe it was just the fact that I was tired.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Las Vegas

Easy check in, good price

Posted Dec 6, 2014
Quick overnight stay. Easy and comfortable. Good staff, made sure all of my questions were answered, provided plenty of information.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location

Posted Dec 3, 2014
Pros: Very clean and the continental breakfast was well stocked and kept clean.
Cons: Friendliness for the clerk. The cleaning people were helpful.
Location: We were there for the convenience for getting to the airport in the morning.
We had a very restful and comfortable night. We ready for our trip home and it was very convenient for us.
2 out of 5
by A verified travelerfrom Wyoming

One night before flight.

Posted Nov 29, 2014
I used to be a fan of La Quinta until this stay. Very very rude desk attendant for the second day. Chewing people out on the phone and seemed irritated about everything. Called ahead and requested a crib but when we got there they said they were out. So our infant had to sleep in our bed. My wife therefore didn't get any sleep before our flight out. We would have been better off driving 6 hours in the middle of the night directly to the airport. The shuttle was late but I planned for that do we made our flight. Overall it was a waste of money to stay here. The facility and room was nice, as was the staff the night we arrived.
3 out of 5
by A verified travelerfrom Colorado

Airport Hotel

Posted Nov 29, 2014
Pros: For one night, we had a comfortable room.
Cons: Check in experience could be improved.
Location: It is near the airport and within walking of 2 dining options.
When I read "free airport shuttle", we booked this hotel. We had access to free shuttle but no parking at the hotel. We were told that it was because we booked with Expedia. She did offer a coupon for parking in a nearby lot. In the morning the desk person offered an amended reservation that would include parking for additional $75. We ended up driving to a lot and taking their shuttle. There are 2 dining options within walking distance, that was a plus. The breakfast is standard waffles, dry cereal,etc.
3 out of 5
Recommended
for Everyone
by A verified traveler

good location

Posted Nov 18, 2014
Pros: location
Cons: room clean
Location: close to restaurants and airport
good location, room really needs an update, room had an odd odor and could have been cleaned better.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Note I gave the front desk~

Posted Nov 12, 2014
Pros: The rooms were big and the beds were comfortable.
Cons: The service to check if anything needs fixing. The bed linen changed everyday.
Location: Cromwell Street in London. Excellant location for everything. the tube station is across the street and there lots of restaurants in the area.
I complained that my sheets were not changed for 3 days, that a lamp did not work, that another lamp need a screw that it kept falling off above the bed and that our sink need the drain unclogged that it did nto drain well. The work got done and the staff became quite attentive aftert that. I was delighted to have a bath tub, but had a devil of a time getting out of it as did my daughter.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Greeley CO

Nice hotel close to airport

Posted Nov 5, 2014
Pros: room was clean, big, comfy bed.
Cons: friendliness of staff. felt like they need a coaching on customer service
Location: ruby Tuesday directly across street had an excellent dinner.
Employees seemed preoccupied but got what I needed. Parking and getting to door is a bit tricky, have to walk quite a ways. Rooms clean, great breakfast, comfortable bed and plenty of pillows which I love!
2 out of 5
by A verified traveler

Missing it!!

Posted Oct 29, 2014
Pros: Room was fine
Cons: Their shuttle service
The only reason we stayed here was their 24/7 shuttle service. When we arrive to check in they informed us the shuttle for our time was booked!!! I insisted on going and said we will stand. Requested a wake up call, never received one.