Ratings based on 288 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

EEOC conference

Posted Sep 11, 2014
Staff was very helpful, rooms clean and comfortable, Easy access to freeway and local shopping area
4 out of 5
Recommended
for Everyone
by A verified traveler from England

Visitors from England

Posted Sep 9, 2014
Pros: Clean, great location, courteous staff.
Location: Close to Oak Light Rail station, Red Rocks Amphitheater, Colonial Mall and major access routes.
We enjoyed our two night stay at the Marriott - the hotel was clean, in an excellent location and the staff were very accommodating and courteous. However, on the second night of our stay our sleep was disturbed on at least three occasions by very noisy wedding attendees on our floor - they were banging doors and shouting between 2230 and 0230. We complained at the lobby the next morning and apparently there had been several other complainants about the same issue.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel in Convenient Location

Posted Sep 8, 2014
Cons: It is a rip off to not get Marriott points for the room reservation if booked through Expedia.
Nice hotel in convenient location. Nothing too fancy, but nice enough.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nicest hotel staff

Posted Aug 11, 2014
Location: All good
Nicest part of our whole vacation was at this hotel. From check in, to pool staff, to housekeeping. Everyone was nice and helpful.
Comment from Hotel Management
Aug 14, 2014 by Lori, Hotel Management
Thank you for the very nice compliment! It is terrific to be a the top of your vacation list ! I have shared your comments with our staff and they were so excited to know that their work made a difference in your vacation. I hope that your travels will bring you our way again! It will be our pleasure to welcome you back!
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location

Posted Aug 11, 2014
Good location to shopping and restaurants and the freeway.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 29, 2014
Comfortable stay in Denver West area. Great remodel of front restaurant/bar
Comment from Hotel Management
Aug 3, 2014 by Lori, Hotel Management
Thank you for staying with us and I'm glad that you enjoyed the lobby and restaurant remodel. Please join us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Jul 28, 2014
We only stay there for one night. Very comfortable and close to the place we need it to be early next morning.
Comment from Hotel Management
Jul 29, 2014 by Lori, Hotel Management
Thank you for being our guest and for taking time to review the hotel. It is our pleasure to serve you and hope that you have an opportunity to stay with us again in the future!
2 out of 5
by A verified traveler from Florida

Stop over from Denver airport to Vail

Posted Jul 5, 2014
Pros: Location
Cons: Cleanliness, sound proofing of the rooms
Location: Many restaurants and a Whole Foods Store.
We arrived very late, around 11 pm, but we're greeted with a smile. Our room looked nice, but within a few minutes of settling in, we saw crumbs on the night stand, desk and floor. We cleaned up as best we could. As we prepared for bed, we saw that the bathroom sink drain was badly clogged. It took more than 15 minutes to even try to use the sink again. It was late and we were tired. Once in bed, we could hear noise from the room next to us - tv, coughing, the sink, toilet. We were so annoyed after a long flight and the late hour. We also heard the neighbors alarm clock, tv, shower and phone conversation the next morning. In the morning, we found that the tub did not drain either. It was disgusting. Water was up to my ankles and it never drained out completely while we were in the room. Also, while in the shower I looked up and saw a vent that was filthy- thick with lint, dirt, mold -whatever it was, it wasn't clean. My husband opted out of a shower, but then had to shave in a sink that would not drain. I made a point to stop at the front desk to complain and was given a smiling apology and the offer of a free cup of coffee. We had coffee in the room, thank you.
Comment from Hotel Management
Jul 12, 2014 by Lori, Hotel Management
Thank you for choosing the Denver Marriott West and I aplogize that our level of cleanliness was lacking. We typically pride ourselves with a terrific staff and a great product to match. We didn't meet the mark during your stay. I do appreciate you providing the feedback so that I can work with our teams to improve. I hope that you will provide us with the opportunity to serve you again in the future.
1 out of 5
by A verified traveler

Over priced!

Posted Jun 17, 2014
Pool was not filled. Staff was rude. 18$ for a crappy breakfast.
Comment from Hotel Management
Jun 21, 2014 by Lori, Hotel Management
I appreciate you being our guest and apologize that you were unable to enjoy our outdoor pool area. While it was i mportant for us to complete a resurfacing project in order to keep the pool at it's best, I understand that any work is an inconvenience. I am concerned that you found our staff rude and will certainly follow up so that we avoid any issues in the future. Clearly we missed the mark on providing you a quality experience in the hotel, but I do hope that you will give us another opportunity to serve you.
5 out of 5
Recommended
by aaronharclerode from Glenmoore, PA

Very good hotel

Posted Jun 13, 2014 on Hotels.com
We've stayed at the Marriott Denver West 4 times now, when we've come in from PA to see shows at Red Rocks. Never had a single complaint. The location is great, the rooms are clean, and the staff is very friendly. We'll continue to stay here whenever we come back to the area.
Comment from Hotel Management
Aug 23, 2014 by Hotel Manager, Hotel Management
Thank you for being such a loyal guest. It is our pleasure to serve you and we look forward to welcoming you back!