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Reviews of Americas Best Value Inn Denver

2.5 out of 5
Americas Best Value Inn Denver
3975 Peoria Way, Denver, CO

Reviews

4.4
Rating 10 - Excellent. 114 out of 1003 reviews" "
Rating 8 - Good. 110 out of 1003 reviews" "
Rating 6 - Okay. 121 out of 1003 reviews" "
Rating 4 - Poor. 154 out of 1003 reviews" "
Rating 2 - Terrible. 504 out of 1003 reviews" "

4.2/10

Cleanliness

6.0/10

Staff & service

3.8/10

Amenities

3.8/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

2/10 Terrible

elizabeth

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Forced entry into room. Reeked like 50 men smoked in there. Holes in sheets. Holes in walls.
Stayed 2 nights in Apr 2024

2/10 Terrible

Lisbeth

Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t like anything of the hotel because it was smell, it smelled a lot like cigarettes.
Stayed 2 nights in Apr 2024
Response from sb on Apr 14, 2024
We sincerely apologize for the inconvenience. Unfortunately some guests do not respect others that don't smoke. We will do better next time to address the issue while you're still here. We appreciate the feedback

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean,charming and very confortable
Stayed 3 nights in Apr 2024
Response from sb on Apr 8, 2024
Thank you Cindy for the feedback. We are very pleased. We also appreciate your business and you are always welcome.

2/10 Terrible

Yolman

Disliked: Cleanliness, staff & service, property conditions & facilities
The bed was dirty and the towel as well. And the room Had cigarettes smell
Stayed 1 night in Mar 2024
Response from sb on Apr 4, 2024
We appreciate the feedback. We also apologize for the inconvenience.

2/10 Terrible

Robert

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been in some nasty hotels before but this 1 tops them all. From bugs to, mold in the fridge and just straith up filth everywhere. Would never recommend this place to anyone.
Stayed 1 night in Mar 2024
Response from sb on Apr 1, 2024
We sincerely apologize for the inconvenience. Nevertheless we appreciate the feedback

2/10 Terrible

John

Traveled with group, Business traveler
Disliked: Cleanliness, property conditions & facilities
Very run down. Not very clean. No lights in room except for a lamp. Spend an extra 40 bucks and stay somewhere else.
Stayed 1 night in Mar 2024
Response from sb on Mar 23, 2024
We appreciate every feedback. We are still going through room upgrades. We will do better next time.

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ABSOLUTELY TERRIBLE. UNSAFE. DIRTY AS ALL HELL. TERRIBLE BEDS. BLACK MOLD. VERY DIRTY BLANKETS. BAD BLANKETS. DOORS DIDNT.LOCK AS ALL THE ROOMS HAVE BEEN BROKEN INTO. STAY FAR AWAY!!
Stayed 1 night in Mar 2024
Response from sb on Mar 21, 2024
We deeply apologize for the inconvenience. You must have been assigned a room that we have not updated. But thank you for the feedback..

8/10 Good

JOHAR

Stayed 1 night in Mar 2024
Response from SB on Mar 20, 2024
Great feedback. We appreeciate your business

2/10 Terrible

Jonathan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was blood on the pillows and the room was sketchy
Stayed 1 night in Mar 2024
Response from sb on Mar 16, 2024
We apologize for the inconvenience. Thank you for the feedback we will be extra vigilant.

2/10 Terrible

Adit

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from sb on Mar 16, 2024
We appreciate the feedbcak. We will do better next time

10/10 Excellent

Rudy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Privacy
Stayed 1 night in Mar 2024
Response from sb on Mar 11, 2024
Great feedback. We appreciate your business.

2/10 Terrible

Mike

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
False advertisement! No pool, room didn’t even have a phone. All furnishings were trashed. The towels were so thin they were transparent. Breakfast didn’t offer any options and had to be eaten in the room.
Stayed 1 night in Feb 2024
Response from sb on Mar 3, 2024
Thank you for the feedback. We will make the adjustments to meet you satisfaction

2/10 Terrible

Ryleigh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from sb on Feb 15, 2024
We appreciate the feedback. We will do better next time

6/10 Okay

Shana, Eatonton

Stayed 1 night in Jan 2024
Response from sb on Feb 7, 2024
We appreciate the feedback. We will continue to improve.

2/10 Terrible

Balente

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Roaches EVERYWHERE
Stayed 1 night in Jan 2024
Response from sb on Jan 21, 2024
We sincerely apologize for the inconvenience. We also thank you for the feedback

4/10 Poor

jeremy

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I was double charged.
Stayed 1 night in Nov 2023
Response from SB on Jan 19, 2024
We apologize for the error. The issue was resolved by giving you a credit back to your card.

4/10 Poor

Kenneth

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property needs quite a bit of maintenance, stains, marked up walls, holes in walks, old and falling apart furniture. The area is pretty sketchy. It is cheap and is in close proximity to the airport. To have a cheap place to crash for the night before an early flight it will do but don’t expect much.
Stayed 1 night in Nov 2023
Response from sb on Nov 28, 2023
Thank you for the feedback. We will continue to make progress on your recommendations.

2/10 Terrible

Johnny

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The room was dirty..... the tub was stopped up and I couldn't get refund and i didn't stay there
Stayed 2 nights in Nov 2023
Response from sb on Nov 28, 2023
We are sorry that you left unhappy. We will do better next time

6/10 Okay

Samuel, Farmington

Stayed 2 nights in Sep 2023
Response from sb on Nov 17, 2023
Thank you Sam for the feedback. We Appreciate your business

4/10 Poor

Allen

Disliked: Cleanliness, amenities, property conditions & facilities
Decent price but reflective of the hotel.
Stayed 1 night in Nov 2023
Response from SB on Nov 13, 2023
Thank you for the feedback. We are making incremental progress to keep earning your business

4/10 Poor

Jonathan

Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I guess it was ok nothing nice or special but it was cheap so ...
Stayed 2 nights in Oct 2023
Response from sb on Oct 30, 2023
We appreciate the feedback. We are working to make it better

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities, room comfort
Don't stay here.
The room was not clean, and had cockroaches, and had less than desirable people hanging around, including in front of our room. A hispanic person was apparently living there, had a barbeque going, and was playing loud music until about 2100. It was very noisy due to close proximity to the Interstate Highway. It is overpriced for the poor quality.
Stayed 1 night in Oct 2023
Response from sb on Oct 25, 2023
Thank you for the feedback. We sincerely apologize for the inconvenience.

2/10 Terrible

Phased

Disliked: Cleanliness, staff & service, property conditions & facilities
It was horrible stains all over the floor and blankets was dirty.
Stayed 1 night in Oct 2023
Response from sb on Oct 24, 2023
We sincerely apologize for the inconvenience. However, we appreciate the feedback.

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, staff & service
The breakfast vouchers were for denny's next door
Stayed 3 nights in Oct 2023
Response from sb on Oct 21, 2023
Thank you for the feedback. We appreciate your business

6/10 Okay

Jan

Disliked: Cleanliness
The room smelled of smoke ( we requested a non smoking room). The bed sheets and towels were stained.
Stayed 1 night in Sep 2023
Response from sb on Oct 21, 2023
We appreciate the feedback. We will fix the issues you mentioned

2/10 Terrible

Nelda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse experience
The worse experience ever. Bathroom Light wouldn’t turn on so had to put my Makeup with a dim light. There was flies in the room. The wall plug was broken so couldn’t turn on light in the restroom. Chair was broken so couldn’t use it. Hair on the floor and dead bugs in the tub.
Stayed 1 night in Oct 2023
Response from SB on Oct 21, 2023
Thank you for the feedback. We sincerely apologize for the inconvenience.

4/10 Poor

Maria

Disliked: Cleanliness
Stayed 3 nights in Oct 2023
Response from sb on Oct 21, 2023
We appreciate the feedback. We will do better next time

2/10 Terrible

Jairon

Disliked: Staff & service
Stayed 7 nights in Oct 2023
Response from sb on Oct 21, 2023
We appreciate the feedback. We will do better next time

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from sb on Oct 13, 2023
Thank you for the feedback. We will do better next time

2/10 Terrible

kevin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from sb on Oct 13, 2023
Thank you for the feedback. We will do better next time

8/10 Good

Cloe

Got there she gave me the smoking room when I said no smoking room. And The sheets were nasty.
Stayed 1 night in Oct 2023
Response from sb on Oct 13, 2023
Thank you for the feedback. We apologize for the inconvenience.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Pleasant surprise, better than expected!
Pleasant surprise at cleanliness of the room & lobby area. Everything had been thoroughly cleaned, including the bedding. For the price, this was a nice surprise, although shouldn't be. One of the new lamps on the desk wasn't working & also an outlet in the mirror area of the room not working. Staff at check-in was nice, super friendly & helpful. One thing was strange....they charged me $50 for the fee, yet charged the man after me a $60 fee! Also, they gave him a voucher for breakfast at Denny's next door, yet told me to come in the morning to pick mine up! Confusing as to why guests are being treated differently!? No idea but it is unacceptable. Needs to be consistent across all guests! Voucher for Denny's a good idea. . . better than a continental breakfast some places serve. Homeless guy mulling around when I arrived, but wasn't a problem. They need to monitor this & make sure they ask them to leave the premises, so guests feel safe, espec women!
Stayed 1 night in Oct 2023
Response from sb on Oct 13, 2023
We appreciate the feedback. You're absolutely correct. ALL customers MUST be treated the same. You are the best, thank you for your compliments. See you again in the future.

2/10 Terrible

subhash

Disliked: Cleanliness, staff & service, property conditions & facilities
microwave was not functional, refrigerator not functional , poor cleanliness, very limited options in breakfast
Stayed 1 night in Oct 2023
Response from sb on Oct 13, 2023
We appreciate the feedback. We also apologize for the inconvenience. We will do better next time.

4/10 Poor

Lori

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room smelled of stale smoke. Burn marks on bedspread. No blanket or iron. Poor lighting. Truck racing around parking lot and revving engine.
Stayed 1 night in Oct 2023
Response from sb on Oct 13, 2023
We appreciate the feedback. We also apologize for the inconvenience. We will do better next time.

4/10 Poor

Homer

Business traveler
Disliked: Cleanliness
Not properly maintained, flies, bugs, and cockroaches in the bathroom
Stayed 4 nights in Oct 2023
Response from sb on Oct 5, 2023
We sincerely apologize for the inconvenience. However, We appreciate the feedback.

2/10 Terrible

Jennifer

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do Not Stay!
Roaches, stained sheets and towels, smelled terrible, and there were little brown worms in the bathroom and sink area.
Stayed 1 night in Sep 2023
Response from sb on Oct 4, 2023
We sincerely apologize for the inconvenience. However, we value your feedback

10/10 Excellent

Clifton

Stayed 1 night in Oct 2023
Response from SB on Oct 24, 2023
Great feedback. We appreciate your business.

2/10 Terrible

Jasmine

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from sb on Oct 5, 2023
We are pleased with your feedback. We will do better next time.

2/10 Terrible

Michael

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
3 Thumbs down!
Filthy! Smelly! Un clean! Everything in and around the room is dirty! Unacceptable!!
Stayed 1 night in Sep 2023
Response from sb on Oct 3, 2023
Thank you for the feedback. We get better with feedback. We appreciate your business.

6/10 Okay

Darla

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
dennys
Stayed 4 nights in Sep 2023
Response from sb on Sep 28, 2023
We appreciate the feedback. We also appreciate your business

2/10 Terrible

Nicolas

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and noisy
Stayed 1 night in Sep 2023
Response from sb on Sep 26, 2023
We appreciate the feedback. We will do better next time

2/10 Terrible

Jeremy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Whole room and place was awful!
Stayed 1 night in Sep 2023
Response from sb on Sep 20, 2023
Thank you for the feedback. We apologize for the inconvenience

4/10 Poor

Maria

This place has roaches. Good thing it was a last minute stay and only for one night. Never again
Stayed 1 night in Sep 2023
Response from sb on Sep 12, 2023
Thank you for the feedback. We have isolated that room and treated it just in case there is more to it than what you saw.

2/10 Terrible

Steven

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose not to stay there. We did not feel comfortable and went to a different hotel. The place is dirty with homeless outside and nearby.
Stayed 1 night in Sep 2023
Response from SB on Sep 5, 2023
Thank you for the feedback. Unfortunately homelessness is rampant in Denver and other cities across the country. We apologize for the inconvenience.

2/10 Terrible

Mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from sb on Aug 29, 2023
We appreciate the feedback. We will make the necessary corrections .

10/10 Excellent

Erika

Stayed 1 night in Aug 2023
Response from sb on Aug 18, 2023
Great feedback. We will continue to serve you whenever you're in town.

10/10 Excellent

LaJon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was overly priced in my opinion which is what led to a shorter stay perhaps if the pricing goes down just a tad you will regain some missing clientele
Stayed 5 nights in Aug 2023
Response from sb on Aug 14, 2023
Thank you for the feedback. We intend to earn your business next time.

2/10 Terrible

Jose

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Found rouches
Stayed 1 night in Aug 2023
Response from sb on Aug 14, 2023
We appreciate your feedback. However, we apologize for the inconvenience.

4/10 Poor

Denise

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To start, the carpeting was sticky! So gross! Cigarette burns and stains on the bedspread. No blankets. On the positive side, sheets and towels were clean as well as the bathroom area. Great shower!
Stayed 2 nights in Aug 2023
Response from sb on Aug 11, 2023
Thank you for the feedback. We are working hard to finish the upgrades.

2/10 Terrible

Samantha

Stayed 1 night in Jul 2023
Response from sb on Aug 22, 2023
Thank you for the feedback. However, we are disappointed you left unhappy! We will do better next time.