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Reviews of Quality Inn & Suites Lakewood - Denver Southwest

2.5 out of 5
Quality Inn & Suites Lakewood - Denver Southwest
7240 W Jefferson Ave, Lakewood, CO

Reviews

6.8
Rating 10 - Excellent. 196 out of 1000 reviews" "
Rating 8 - Good. 334 out of 1000 reviews" "
Rating 6 - Okay. 225 out of 1000 reviews" "
Rating 4 - Poor. 141 out of 1000 reviews" "
Rating 2 - Terrible. 104 out of 1000 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty, smelled of smoke, no hot breakfast when it was advertised, the tv was broken and the elevator was broken
Stayed 1 night in Mar 2024
Response from Quality Inn Staff on Mar 15, 2024
Thank you for your feedback. We apologize for the issues you experienced during your stay and will be passing this onto our upper management team

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Quality Inn Staff on Mar 15, 2024
Thank you for your feedback. We look forward to seeing you again soon

2/10 Terrible

Ryan

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Blood stains on floor. Bathroom door was broken. Sheets not cleaned.
Stayed 1 night in Jan 2024

8/10 Good

Owen W

Liked: Cleanliness, staff & service, property conditions & facilities
Only things i didn't like was the $50 fee hold for damages & the high price of pop & water. Other than those, I loved the place.
Stayed 1 night in Jan 2024

8/10 Good

Mayela

Good
Stayed 1 night in Jan 2024

6/10 Okay

Kenny

Traveled with family
Liked: Cleanliness, staff & service
I didn't like the dog that was barking at 1am.
Stayed 1 night in Dec 2023

6/10 Okay

Eve, denver

Traveled with family
Liked: Staff & service
Disliked: Amenities
Rivo was nice. The guy who checked us in the 2 night was nice too. The girl in the am seemingly accused my 10yo of steeling the tv remote. She didnt believe me when i said there wasnt one. Son added that we didnt watch tv.
Stayed 1 night in Dec 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Megan

Stayed 1 night in Dec 2023
Response from Quality Inn Staff on Mar 15, 2024
Thank you for your feedback. We apologize for any issues you experienced during your stay

6/10 Okay

Mark

Stayed 2 nights in Dec 2023

8/10 Good

Basil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Make sure the all the TV Chanel’s work
Stayed 1 night in Dec 2023

8/10 Good

Cassie

Stayed 2 nights in Dec 2023

6/10 Okay

Terry

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The free breakfast was pretty pathetic. They were also allowing people to smoke right by the front door and the entire lobby and first floor hallway smelled like smoke
Stayed 2 nights in Dec 2023

6/10 Okay

Marco

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 1 night in Dec 2023

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 1 night in Dec 2023

8/10 Good

tom

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

8/10 Good

tom

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Richard

Stayed 1 night in Dec 2023

8/10 Good

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
I made a request and the desk accommodated. Room was nice, clean and comfortable.
Stayed 1 night in Dec 2023

2/10 Terrible

Rebecca

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Duncan

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

8/10 Good

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The room is good size, bed large and comfortable.heat was on and ready. Was quiet and could relax.
Stayed 1 night in Nov 2023

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

6/10 Okay

Steven

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Breakfast was weak
The breakfast was weak! Cold cereal and waffles. No other hot options. No bread, no toast, no muffins.
Stayed 4 nights in Nov 2023

2/10 Terrible

mark

Disliked: Cleanliness, property conditions & facilities, room comfort
Spend the extra $30 a night...
It was obvious it was a rough neighborhood and a rough hotel, with graffiti scratched into the elevator, broken security locks that had been replaced... front door locked feom 10pm to 8am unless you have a key, but the key didn't work so I had to go through the side door to get back in.
Stayed 2 nights in Nov 2023

10/10 Excellent

john

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Briony

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Room was spacious and quiet. Bed was very comfortable, clean sheets and towels and shower was hot with good water pressure. Curtains were worn and partially torn. Carpet was stained. Bathroom door needed repair and the phone was broken.
Stayed 1 night in Oct 2023

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel yet
Stayed for 4 nights and it was a million times better than our last hotel. The staff was very friendly and helpful. The room was clean and smelled nice. Overall i would stay here again.
Stayed 4 nights in Oct 2023

10/10 Excellent

Carla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed two nights. The place appears to be undergoing construction remodel, but it didn’t impact our stay. The room was comfortable and the staff friendly.
Stayed 2 nights in Oct 2023

2/10 Terrible

Jonathan

Business traveler
Disliked: Staff & service, property conditions & facilities
I was unaware that there was an additional charge after securing the room with a third party card. When questioned about it the clerk responded with immediate attitude. Your site didn’t make it clear enough that there was going to be an extra charge either. Unprofessional all around.
Stayed 1 night in Oct 2023

6/10 Okay

Sheree

Stayed 1 night in Oct 2023

4/10 Poor

Bruce

Disliked: Cleanliness, property conditions & facilities, room comfort
Dr. Visit
Floors were dirty. Bathroom was outdated with patched walls. Limited breakfast. Desk clerk was friendly and helpful.
Stayed 1 night in Oct 2023

2/10 Terrible

Pamela, PHOENIX

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy room, dirty sheets, torn curtains, sticky floor, dirty bathroom. The room smelled of cigarettes, even though it was a non-smoking room. Washed up, changed clothes and slept in my car. In the morning showered, didn’t use towels because they stunk. Used my shirt to dry and left. The lady at the front desk was nice and easy check in.
Stayed 1 night in Sep 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Alexa

Stayed 2 nights in Sep 2023

8/10 Good

Alison, Schnecksville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I come to Denver 2-3 times a year to visit my family. Since my Dad has been moved to another facility, I needed a hotel that was not too far from where he now lives. This hotel was very quiet, easy to find (with a GPS), in a safe area, and was relatively good for the price I paid. Complimentary breakfast was ok, nothing special. Cereal, juice, coffee, yogurt and waffles. The room was clean; I would definitely stay here again.
Stayed 3 nights in Sep 2023

4/10 Poor

Heather

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was fine. Room was terrible. Water from every Fossett smelled like sewage. Card key locks for doors pretty much never worked. Changed keys twice. There’s two of us so we had two keys each time and we would get to use them. Maybe once before they wouldn’t work anymore. Room needed much repair. TV controller decided to not work anymore except for volume after the first night. Laundry was so freaking loud.
Stayed 3 nights in Sep 2023

2/10 Terrible

Jennifer

Disliked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Catherine

Traveled with partner
Liked: Amenities
Lovely area with lots of trees. Good parking in shade. Welcoming lobby and excellent elevator!
Stayed 2 nights in Sep 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Never again
This facility has many deferred maintenance issues. It also seems to be a haven for homeless.
Stayed 1 night in Sep 2023

10/10 Excellent

peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
helpful staff
Stayed 1 night in Aug 2023

10/10 Excellent

Roger

Liked: Staff & service, amenities, property conditions & facilities
Good clean quiet motel close to services 45 min. From airport
Stayed 1 night in Aug 2023

4/10 Poor

leo

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property is in very bad condition. Dirty spots everywhere from walls to carpet, stains on the sofa and carpet.
Stayed 2 nights in Aug 2023

4/10 Poor

Debra

Disliked: Cleanliness, staff & service, property conditions & facilities
The place was rundown and in dire need of repair.
Stayed 5 nights in Aug 2023

6/10 Okay

Thomas

Traveled with family
Liked: Cleanliness, staff & service
Rooms were dated, but the bed was comfortable. Breakfast was underwhelming.
Stayed 1 night in Aug 2023

6/10 Okay

Kaylee

Disliked: Cleanliness, staff & service, property conditions & facilities
Smelled everywhere in the hotel
Stayed 3 nights in Aug 2023

10/10 Excellent

Jose

Stayed 1 night in Aug 2023

6/10 Okay

James

Traveled with family
Liked: Cleanliness, staff & service
Staff was pleasant and informative. I thought that Maintenance was a little behind because the phone in the room didn't work, the bathroom door binded and made when opening and closing Amd rust stains were visible on wall behind toilet.
Stayed 1 night in Aug 2023