Ratings based on 2,185 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
77% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom p

Good location awful hotel

Posted Feb 25, 2015
This was a great location but the hotel was disgusting whole placed smelled awful food service was awful and rooms were dirty
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Henderson, NV

Close to downtown and concert venues.

Posted Feb 24, 2015
Rooms were clean, beds were comfortable, decent size flat screen with plenty of channels. Maid service was great each day. Bathrooms are VERY small. Front desk could have been more helpful for info for something close to eat. I do not recommend the onsite restaurant for dinner. Very average or below.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2015
Great location and staff, OK facilities and room that need updating.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good value for the price

Posted Feb 23, 2015
Clean and good value compared to Downtown hotels. Very close to Downtown with free shuttle to Downtown. Easy to attend conferences in the Downtown area without paying a premium.
3 out of 5
by A verified traveler

Disappointing but low cost.

Posted Feb 22, 2015
Hotel d├ęcor is shabby and in need of an update. Walking to capital and downtown goes through a rough and rundown neighborhood. Van service was good in the mornings, but calls to the hotel to get return service were placed on hold and not answered. Many of the front desk staff acted unprofessional - dressed sloppy, talking loudly to each other, etc. A bargain price but disappointing in a number of ways.
2 out of 5
by A verified traveler

Disappointed

Posted Feb 19, 2015
Pros: Infused water in the lobby?
Location: Coffee shop directly across the street was very good for breakfast and so was the Irish pub/restaurant a block away (amazing corned beef and cabbage).
Although surfaces were clean, overall this place seemed dirty...carpets, elevators. Pillow cases had dirty marks and seemed old. Dinner menu in the room had a bunch of hair inside (don't want to think about from where). A/C didn't work well. Room was around 75 degrees and not fixed after notifying maintenance...no follow-through.
3 out of 5
Recommended
for Everyone
by A verified traveler

Very good for the money

Posted Feb 19, 2015
Pros: Location
Hotel is quite dated, but 1/3 the cost of some of the other downtown hotels.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location!!

Posted Feb 16, 2015
This hotel's location is amazing!! You can easily walk to most venues. It's also a few blocks away from VooDoo Doughnuts which is open 24hrs! Yes!! Hotel is inviting and well kept.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Northern California

Reasonable Hotel, Questionable Location

Posted Feb 15, 2015
Pros: The room was large and the bed very comfortable. We liked the ease of having a van take us places.
Cons: Remodeling the lobby and hallways would help. Some of the staff could have a little more training on customer service. Others were wonderful.
Location: They can't do much about the neighborhood. But there are several ethnic restaurants within a block or two.
It was what one would expect for a lower priced hotel. It was a bit 'tired' over all, but the room itself felt fresh and cared for. The staff makes up for the location, which is a few miles from downtown, by offering free shuttle rides to and from town, the train station and airport every hour, requiring a call ahead of time. There were several decent eating places within a short walk's distance. The problem - it's in a part of town where you just have to be watchful and smart.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom colorado springs

Good deal

Posted Feb 15, 2015
Pros: It also had free parking and Internet
Was pleasantly surprised about the room and overall experience. The staff was very sweet and helpful, the bed and pillows were comfortable.