Ratings based on 455 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
82% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Inexpensive, no frills

Posted Jan 21, 2015
Morning buffet but only one (complaining) hotel employee to keep food stocked. No juice available, no forks, most food items on buffet were empty. No bar services available at night. Bar was open but amazingly, no alcohol except beer was available. Positive - room was cheap!
1 out of 5
by A verified travelerfrom Colorado

Never Stay Here

Posted Jan 20, 2015
Pros: absolutely nothing, This hotel rated a 0 or below on everything.
Cons: new ownership, new staff, new housekeepers and being honest about their facility
Location: The location was not good. There were no services nearby and nothing nearby for activities.
When we checked in, the pet fees we were charged were different than what had been on the Expedia website and the hotel website. Our room was supposed to be a 2 bedroom suite with 2 queen beds. It was a single bedroom with 2 double beds. It was filthy. It was supposed to be a nonsmoking floor and nonsmoking room but we could smell the smoke in the hall and even saw someone walking in the hall with a cigarette. There were cigarette burns on the drapes and on one of the blankets on the bed. We found food and broken glass on the floor, dirty sheets on one of the beds and the tub had hair in it. The tub and sink were both missing their stoppers. We had requested a crib but had to go back to the front desk and request it again. We also requested a stopper for the tub. After at least an hour, the crib arrived but no stopper. When we went back down to the front desk, the person who we had talked to about this had gone home and the person working the desk knew nothing about it or where to find one. We ended up checking out early. When the clerk asked us why, we informed her of our issues. She became very busy shuffling papers, blaming Expedia for misinformation and became very rude when we informed her that Expedia is not responsible for cleaning the rooms. She insisted on charging us for the second night since we had booked it through Expedia stating it wasn't the hotel's responsibility to give us a refund for the second night. We would recommend that no one stay here ever.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 20, 2015
It's was ok my first room didn't have a working tv but got upgraded to a king suite.. Woot woot
3 out of 5
by A verified traveler

Need the advertised pool

Posted Jan 20, 2015
Pool is seasonal which was NOT shown anywhere. I got a really good price but my deciding factor was a pool. That was disappointing.
1 out of 5
by A verified travelerfrom kansas

Terrible hotel don't ever book your stay here

Posted Nov 7, 2014
Cons: All the linens need to be changed.
The condition of the hotel was bad. The rooms were very dirty. The linen was in an extremely terrible condition and the stay was a nightmare here.
Comment from Hotel Management
Nov 28, 2014 by Daniel, Hotel Management
Dear Guest, Thanks for taking the time to share your experience. We are recently going under renovations and a new water softener is being added to our property to prevent linen damages as well as a our housekeeping staff training that will ensure a clean and professional room. We hope that you are willing to give us a 2nd opportunity on your next trip to Denver.
3 out of 5
by A verified traveler

Bugs

Posted Oct 25, 2014
Pros: The bed.
Cons: Update everything.
Location: Airport was heard early morning. A few restaurants were in the area.
Dead bugs throughout the room. Bed was very comfy. Walls are thin.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 24, 2014
Worth the price paid. An older property but not to shabby for the cost.
2 out of 5
by A verified travelerfrom Wyoming

Not Good

Posted Oct 24, 2014
Took 2 hours after time we were told we could get into the room before it was ready.Toilet did not refill with water after every flush. Had to dink with it to get it to work. No cups in the room. Refrigerator made a sound and could not get to the plug to unplug it.
1 out of 5
Recommended
for Couples
by A verified traveler

Gross

Posted Oct 21, 2014 on Hotels.com
Totally awful...never want to be there again
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington D.C.

Looks like this was once a very nice place to stay

Posted Oct 21, 2014
While the room and bed was clean and very comfortable the overall decor and condition of the hotel could definitely use some updating...worth it to do considering the staff was great...and location