Ratings based on 398 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
86% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Winnipeg


Posted Aug 17, 2014
Pros: AC
Cons: Have staff pay ATTENTION to what client is saying. After client has finished talking, client was again asked same question.
Bath fan was not working. Bath tub did not drain and had to stand in water. Room was not ready at discussed times.
1 out of 5
by A verified traveler from denver co


Posted Aug 16, 2014
2 out of 5
by A verified traveler from new mexico

Looked clean but felt dirty

Posted Aug 9, 2014
The hotel looked clean but everything looked old and felt dirty
3 out of 5
for Everyone
by A verified traveler from Emporia,KS

Nice but overpriced

Posted Jul 23, 2014
Pros: Clean room
Cons: Restaurant,and security
Location: Located close to industry.
Room and housekeeping were good. The restaurant could be improved on as it was necessery to travel to find good food. The room seemed to be overpriced compared to where it was located and what else was available.
1 out of 5
by A verified traveler from Pretoria, South Africa

This hotel is super gross

Posted Jul 19, 2014
The place is filthy, found a used tampon in the lift one morning. Room service never cleaned my room, got in one evening to an unmade bed, dnd sign was definitely not up. The staff were also supposed to get us a taxi the morning we left, they failed to get one causing us to miss a flight
2 out of 5
by A verified traveler from kansas

One problem after another

Posted Jul 12, 2014
1. No clean rooms so we had to wait an hour after check-in 2. Shuttle to game ran late we had 5:30 reservations but did not get there until after the first inning 3. Our toilet overflowed twice and ran constantly. Main tench came twice ended up having to use the bar bathroom 4. All outside doors were propped open all night and in a sketchy part of town
2 out of 5
by A verified traveler

Posted Jul 7, 2014
Pros: Cloe to Coors Field
Cons: Get placed cleaned up
Location: Coors Field
Stayed two nights at hotel, neither room was cleaned after first night and no new towels were put in the rooms. Informed hotel about the problem and they acted like they did not care.
2 out of 5
by A verified traveler

Posted Jun 24, 2014
We had stayed at this hotel before in the past. About 3 times in the last 4 years. This time however it was lacking. There seemed to be a lot of recently hired people that were not trained properly. One big issue we had is that the reason we stayed here was they have a shuttle to take you downtown, Coors field, etc. This time on the first day they were late getting us from the hotel, then later when we called to get the shuttle back to the hotel they told us it stopped running at 10pm which was never explained to us before. So we had to take a taxi. The next day we took the shuttle back downtown, and was told to called an hour before we needed picked up. We did exactly that. We still ended up waiting almost 2 hours to be picked up, because they didn't let the driver know. We felt the price was a little higher but we were ok with it because most places don't have this service. After this, we will just find a cheaper place and maybe get a taxi or drive ourselves.
1 out of 5
by Hector from Denver


Posted Jun 15, 2014
Pros: Nothing
Cons: Everything
The rooms were really dirty bad service swimming pool was dirty
1 out of 5
by A verified traveler

Room inconvenience.

Posted Jun 14, 2014
I stayed one night. Absolutely horrible. The room had smoke stains in the carpet. The shower did not drain. Maintenance could not fix it an was in our room for 45 minutes. Upon asking for them to fix the problem the staff was short and did not help the problem until I became irritated. They then set us up in a different room to get ready and shower in that was 10-15 rooms down the hall. Terrible experience all around. The breakfast was awful. Sausages undercooked. Gravy cold. Orange juice wasn't cold. Would never recommend this hotel to anyone.