Ratings based on 922 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from C

The stay was delightful

Posted May 11, 2015
The Renaissance in Denver is hands down the best hotel stay I have ever had. Delightful!
Comment from Hotel Management
May 18, 2015 by HotelMgmt, Hotel Management
We’re ecstatic that your best travel experience was with us at the Renaissance Denver Hotel! Thank you for such a glowing review; we would love to have you back in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Good hotel within shuttle distance from airport.

Posted May 10, 2015
Pros: The hotel staff were very accommodating.
Good hotel within 30 minutes of the airport. Shuttle runs every half hour.
Comment from Hotel Management
May 18, 2015 by HotelMgmt, Hotel Management
Making our guests feel welcome is a top priority for us, and we’re glad that you found our staff to be helpful during your recent visit. It’s also great that our complimentary airport shuttle added to your stay. Your comments are truly appreciated and we hope that you will join us again at the Renaissance Denver Hotel.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from NYC

Good lobby area with beverages and food

Posted May 4, 2015
Pros: the lobby
Cons: check in procedure
A value hotel with a good lobby area, with bar, beverages, food, and wait staff. Hotel check in was complicated when it should not have been, last minute expedia booking with check in staff slow and unresponsive to getting me into a room claiming could not find booking, needed additional payment, etc.
Comment from Hotel Management
May 12, 2015 by HotelMgmt, Hotel Management
We appreciate you letting us know about your stay at the Renaissance Denver Hotel. It’s great to hear that dining in our Elevate Lounge and spending time in our newly updated lobby area were the highlights of your stay. We are very sorry for any delays upon check-in; please understand that it does take some time for third-party reservations to appear in our system. It would be wonderful to serve you again.
2 out of 5
by A verified traveler from Denver, CO

Not worth the price

Posted Apr 30, 2015
Pros: Very comfortable beds and bellman took ur bags to the room. Very classy service.
Cons: Educate your restaurant staff on proper sitting etiquette. Don't take patrons to dirty tables. Re-evaluate parking/Internet policy.
Location: North field shopping center/Harkin theater.
The room was nice and the beds were extremely comfortable. The breakfast was terrible. The entire restaurant was full of dirty tables. The hostess took us to a dirty table and we stood there while they cleaned it. Very rude waiter. Buffet was not kept stocked, waited 15 minutes for biscuits and gravy. Front desk staff was sympathetic but didn't ever bother to offer to reimburse me for the cost of the buffet. Need to read the hotel amenities closer next time. They charge for parking, even self parking, and Internet. Wound up parking a block away on the street. Definitely not worth the cost.
Comment from Hotel Management
May 4, 2015 by HotelMgmt, Hotel Management
While we’re glad that our signature bedding and bell service benefitted your stay, it’s unfortunate to learn that we missed the mark when it came to your experience. The issues you have reported are not typical of our location, and we apologize that your breakfast experience was not to your liking. Rates that include parking and WiFi are available online and we hope that you will give our hotel another chance in the future. Thank you for your feedback.
Comment from Hotel Management
May 4, 2015 by HotelMgmt, Hotel Management
While we’re glad that our signature bedding and bell service benefitted your stay, it’s unfortunate to learn that we missed the mark when it came to your experience. The issues you have reported are not typical of our location, and we apologize that your breakfast experience was not to your liking. Rates that include parking and WiFi are available online and we hope that you will give our hotel another chance in the future. Thank you for your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Beautiful Hotel!

Posted Apr 30, 2015
Pros: Beautiful hotel. Loved every minute of my stay there. Was in town for a sad occasion and it was helpful to stay in such beautiful surroundings. Par
Cons: N/A
Location: Lots of shopping and restaurants nearby. Walmart located less than 5 minutes away!
Beautiful hotel. Loved every minute of my stay there. Was in town for a sad occasion and it was helpful to stay in such beautiful surroundings. Parking was handy and the staff were very friendly. We loved the room; it was spacious and comfortable.
Comment from Hotel Management
May 4, 2015 by HotelMgmt, Hotel Management
While it’s unfortunate that the purpose of your trip was one that was not joyous, we’re happy that the Renaissance Denver Hotel helped brighten up your time in the Mile High City. It’s great to hear that you had a comfortable stay in one of our guest rooms and received exemplary service from our staff. It would be a pleasure to serve you again and we are grateful for your kind words.
Comment from Hotel Management
May 4, 2015 by HotelMgmt, Hotel Management
While it’s unfortunate that the purpose of your trip was one that was not joyous, we’re happy that the Renaissance Denver Hotel helped brighten up your time in the Mile High City. It’s great to hear that you had a comfortable stay in one of our guest rooms and received exemplary service from our staff. It would be a pleasure to serve you again and we are grateful for your kind words.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pueblo co

Posted Apr 28, 2015
Nice comfortable place to lay your head Great breakfast
Comment from Hotel Management
May 4, 2015 by HotelMgmt, Hotel Management
It’s lovely to hear that you found the Renaissance Denver Hotel to be a place to get a great night’s sleep. We welcome you to return on your next trip to the Mile High City and thank you for your review.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent all the way around

Posted Apr 27, 2015
Nice bar/dinner. Breakfast was great Only nit would be it's about 20 minutes from the airport.
Comment from Hotel Management
May 4, 2015 by HotelMgmt, Hotel Management
Learning that you had such a satisfying stay at the Renaissance Denver Hotel has made our day! We’re thrilled that you enjoyed spending time at our Elevate Lounge and hope that you will join us again in the future. Thank you for your comments.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the airport

Posted Apr 23, 2015
The hotel was excellent. Service was great and all the accommodations
Comment from Hotel Management
Apr 28, 2015 by HotelMgmt, Hotel Management
Thank you for reviewing the Renaissance Denver Hotel! We’re happy to hear that everything about your stay was excellent and we welcome you to return the next time you’re in the Mile High City.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 21, 2015
Pros: The lobby was impressive.
Cons: The room was very average--there was a problem with the slider onto the balcony--furniture wasn't very comfortable--bed was good sofa--not so much
Location: Wasn't crazy about the area.
Everything was fine--nothing stands out as exceptional or horrible. Above average.
Comment from Hotel Management
Apr 28, 2015 by HotelMgmt, Hotel Management
We’re pleased to discover that our recently refreshed lobby was one of your favorite areas of our facility. We truly wish that your experience at our hotel was more than just average and we apologize that there was an issue with your balcony door. It is our hope that you will re-visit our hotel; we’re sure your next experience will be better than the last. Thank you for your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 14, 2015
Very Clean, Nice experience for a hotel close to an airport.
Comment from Hotel Management
Apr 21, 2015 by HotelMgmt, Hotel Management
It’s great to hear that you truly enjoyed your stay at the Renaissance Denver Hotel! Your review is truly appreciated and we hope that you’ll come back the next time you’re in our city.