Ratings based on 1,881 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ILLINOIS

Denver - We'll Go Back!

Posted Feb 24, 2015
Pros: Clean, courteous - right downtown...
Cons: Special occasion "volleyball" check-in held elsewhere - my 40 min wait to check in was a bit long...
Location: Delectable Egg was delicious! Everyone must try. Clean, Pleasant Staff and Hot Breakfast.
Hotel was extremely busy the night of our arrival with volleyball competition young adults everywhere. Room was excellent, clean and not freezing cold when we walked in after a long travelling day. All staff was pleasant and could not have been more helpful. Our dinner at the inside "Grille" was excellent and all staff - extremely courteous. In the morning we asked for a great place for breakfast and it was one half block away. Great walking distance! We will definitely plan a stay in the future when travelling to Denver.
2 out of 5
by A verified travelerfrom DEN

The staff is horribly rude

Posted Feb 16, 2015
Awful staff, great location and nice hotel. If you don't care about customer service this is the place to stay!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom denver colorado

It was lovely and right downtown

Posted Feb 16, 2015
so we went here for Valentine's Day and like what else would you expect for a couple to do in a hotel on Valentine's Day in a hotel? It was perfect. :D
4 out of 5
Recommended
for Everyone
by A verified travelerfrom aurora co

Nice location

Posted Feb 16, 2015
Love the location! Everything is walking distance, but our king room was TINY! Bathroom and room itself were cramped, you definitely pay for location of the hotel. Yikes. Room service was crazy expensive. Lamest $40 (after fees and tip) breakfast burrito I ever ate. But the front desk staff were really helpful and even tho there was a long line behind us as we were checking in, I never felt rushed.
3 out of 5
by A verified traveler

Good location BUT terrible layout & parking $$$$$$

Posted Feb 16, 2015
Cons: Free parking for guests
Great location, nice staff but rooms are hard to get to (lots of elevator switching) and parking is $29 per night
2 out of 5
by A verified traveler

Posted Feb 16, 2015
Location: Good Location, That's it!
Rooms are too small No Room service Our room wasn't ready on time
3 out of 5
by A verified travelerfrom CO

there is probably something better

Posted Feb 2, 2015
$29 parking garage fee. No help in finding way to local sporting event. Best advice was from homeless guy out front (in hindsight, was best way to go) Room was ok, lots of work could be done to fix chipped paint and mold spots in bathroom. Super tiny, but clean.
3 out of 5
by A verified traveler

Average room very expensive

Posted Feb 2, 2015
Very expensive for an average size room. Poor room layout. Parking in hotel garage an extra $ 29.00/day. Wifi extra,everything extra really. Meals average, price way high. Will not stay there again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom S

Flawless in every way

Posted Feb 1, 2015
Everything was perfect. The staff was very friendly,and a perfect location for 16th St. mall access to shopping and restaurants.A grand slam homerun in all categories.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom g

Top hotel.

Posted Jan 26, 2015
Very nice, modern, extremely clean and comfortable. Only flaw was no fridge or mini bar in room.