Ratings based on 1,531 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
SheratonPosted Apr 14, 2014
Location: close to everything Denver has to offer downtown.
Was nice overall. Service was lacking some at on-site restaurant but otherwise staff was helpful elsewhere.
for Everyoneby Shawn from Alberta, Canada
Great location with walking distance to everythingPosted Apr 9, 2014
Pros: Location, restaurant is good, very clean hotel, close to a lot of restaurants and shopping.
Would recommend anyone to this hotel, very good location, close to shopping, night life, and is easy to access.
for Everyoneby A verified traveler
It was great, The only somewhat issue, Was the rooPosted Apr 8, 2014
Pros: All Good
Cons: Room air conditioners
Location: Restaurants, Baseball game walking dining and a few cocktails
The room air conditions do not work very good, seems, They are pre set to 65, but room felt more like 68
by mandi from Colo
Ok for the nightPosted Apr 7, 2014
The parking system is complete chaos and you can hear every sound coming from all directions while trying to sleep it was horrible
for Everyoneby L
Very CLose to 16th street MallPosted Apr 4, 2014
Location: 16th street
Good Stay. Slightly confusing entrance area, since two buildings are now one, but no real directions to the lobby from the street level if you enter the convention center side of the hotel. There was a large event happening the weekend we stayed, but it was fun to see the balloons all over the conference and meeting spaces. The only downside of our trip was our floor had some rowdy guests, that had long party plans for the night, but at no fault of the hotel facilities. Very great location for Downtown DENVER, with 16th street right there.
for Business Travelersby A verified traveler
Nice downtown hotel but internet is slow.Posted Apr 4, 2014
Cons: there internet speed in the room.
Good, clean hotel with friendly and helpful staff but internet connection is slow, even when buying the most expensive option. If need internet for business, I would be hesitant staying there.
for Everyoneby A verified traveler from s
Small room but cozyPosted Mar 31, 2014
Petty good overall..............................Would stay again But would prefer bigger room
by Amanda from Columbia, MO
Never going to recommend thisPosted Mar 23, 2014
We had reserved a room with two queen size beds and a mountain view. Apon getting to the hotel at 6 am, a staff member said we could get into our room at or around noon. When noon came along, the front desk staff said the room was not quite available yet, so we waited. Two o'clock rolls around, we go and check, and still no room, but we were given news that our two bed bedroom would now be a one bed bedroom bc volleyball players had taken up the hallway. 3 o'clock comes, and they still would not give us a room bc we hadn't been called yet. After negotiating with a manager, he set us up in a two bedroom room overlooking the marvelous view of other hotel rooms. No city or mountain view that we paid for. And to top it off, room service only came to clean our room once in the four days we were there. I have had better stays at the comfort in, and I will never be staying at this hotel again.
by A verified traveler from dlt
Awful service blAnkets smell really bad in roomPosted Mar 17, 2014
Awful service blAnkets smell really bad rooms r very small
by A verified traveler
signs were not clear, small roomPosted Mar 11, 2014
Pros: pretty on the outside
Cons: a lot
Location: 16th street mall
horrible to get around in this hotel, too many places without clear signs, got lost many times, very confusing room was too small, not comfortable at all 22% gratuity charge on room service is terrible - very expensive