Ratings based on 1,531 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
85% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler


Posted Apr 14, 2014
Pros: Proximity.
Location: close to everything Denver has to offer downtown.
Was nice overall. Service was lacking some at on-site restaurant but otherwise staff was helpful elsewhere.
5 out of 5
for Everyone
by Shawn from Alberta, Canada

Great location with walking distance to everything

Posted Apr 9, 2014
Pros: Location, restaurant is good, very clean hotel, close to a lot of restaurants and shopping.
Would recommend anyone to this hotel, very good location, close to shopping, night life, and is easy to access.
4 out of 5
for Everyone
by A verified traveler

It was great, The only somewhat issue, Was the roo

Posted Apr 8, 2014
Pros: All Good
Cons: Room air conditioners
Location: Restaurants, Baseball game walking dining and a few cocktails
The room air conditions do not work very good, seems, They are pre set to 65, but room felt more like 68
2 out of 5
by mandi from Colo

Ok for the night

Posted Apr 7, 2014
The parking system is complete chaos and you can hear every sound coming from all directions while trying to sleep it was horrible
4 out of 5
for Everyone
by L

Very CLose to 16th street Mall

Posted Apr 4, 2014
Pros: Cost
Location: 16th street
Good Stay. Slightly confusing entrance area, since two buildings are now one, but no real directions to the lobby from the street level if you enter the convention center side of the hotel. There was a large event happening the weekend we stayed, but it was fun to see the balloons all over the conference and meeting spaces. The only downside of our trip was our floor had some rowdy guests, that had long party plans for the night, but at no fault of the hotel facilities. Very great location for Downtown DENVER, with 16th street right there.
4 out of 5
for Business Travelers
by A verified traveler

Nice downtown hotel but internet is slow.

Posted Apr 4, 2014
Cons: there internet speed in the room.
Good, clean hotel with friendly and helpful staff but internet connection is slow, even when buying the most expensive option. If need internet for business, I would be hesitant staying there.
4 out of 5
for Everyone
by A verified traveler from s

Small room but cozy

Posted Mar 31, 2014
Petty good overall..............................Would stay again But would prefer bigger room
2 out of 5
by Amanda from Columbia, MO

Never going to recommend this

Posted Mar 23, 2014
We had reserved a room with two queen size beds and a mountain view. Apon getting to the hotel at 6 am, a staff member said we could get into our room at or around noon. When noon came along, the front desk staff said the room was not quite available yet, so we waited. Two o'clock rolls around, we go and check, and still no room, but we were given news that our two bed bedroom would now be a one bed bedroom bc volleyball players had taken up the hallway. 3 o'clock comes, and they still would not give us a room bc we hadn't been called yet. After negotiating with a manager, he set us up in a two bedroom room overlooking the marvelous view of other hotel rooms. No city or mountain view that we paid for. And to top it off, room service only came to clean our room once in the four days we were there. I have had better stays at the comfort in, and I will never be staying at this hotel again.
3 out of 5
by A verified traveler from dlt

Awful service blAnkets smell really bad in room

Posted Mar 17, 2014
Awful service blAnkets smell really bad rooms r very small
2 out of 5
by A verified traveler

signs were not clear, small room

Posted Mar 11, 2014
Pros: pretty on the outside
Cons: a lot
Location: 16th street mall
horrible to get around in this hotel, too many places without clear signs, got lost many times, very confusing room was too small, not comfortable at all 22% gratuity charge on room service is terrible - very expensive