Indoor pool, seasonal outdoor pool

Reviews of The Inverness Denver, a Hilton Golf & Spa Resort

4 out of 5
The Inverness Denver, a Hilton Golf & Spa Resort
200 Inverness Drive W, Englewood, CO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 671 out of 1000 reviews" "
Rating 8 - Good. 198 out of 1000 reviews" "
Rating 6 - Okay. 61 out of 1000 reviews" "
Rating 4 - Poor. 43 out of 1000 reviews" "
Rating 2 - Terrible. 27 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kegan

Traveled with family and small children
Liked: Cleanliness, amenities
Always clean, always nice!
Stayed 1 night in Apr 2024
Response from General Manager on Apr 24, 2024
Dear Kegan,It's always a thrill to welcome back a valued guest, and we are delighted you enjoyed your stay with us once again! We take great pride in the high standards of cleanliness we adhere to, so it's wonderful to know this was reflected in your visit. Thank you for your review, and we look forward to your next stay!Ruth Kilzer,Director of Sales & Marketing

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room
Stayed 3 nights in Apr 2024
Response from Ruth Kilzer, Director of Sales & Marketing on Apr 22, 2024
Thank you so much for your feedback!

10/10 Excellent

Juliane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My daughter and friends had a wonderful time taking prom pictures at this property. Lots of open spaces inside and out, especially when weather isn’t great.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 21, 2024
Dear Juliane,Thank you for your kind words. We're glad our property provided the perfect backdrop for prom pictures, and we hope to see you again soon at The Inverness Denver, a Hilton Golf & Spa Resort!Ruth Kilzer,Director of Sales & Marketing

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay. Staff was very nice
Stayed 1 night in Apr 2024
Response from General Manager on Apr 21, 2024
Dear Caitlin,It is wonderful to know that you had an excellent experience with us. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Thank you for your great review and perfect rating, and we hope you return soon! Ruth Kilzer,Director of Sales & Marketing

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it here
Stayed 1 night in Apr 2024
Response from Ruth Kilzer, Director of Sales & Marketing on Apr 18, 2024
Thank you so much for your feedback!

10/10 Excellent

Jack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Good: property was amazing and soo beautiful staff was soo nice and welcoming. The place was excellent bathroom, room, well stocked and you could tell it was very clean! The room was soo nice and very well kept. The meh: The elevators were not the greatest they kept breaking or freaking out and I knowww I sound like a Karen but under the bed was terrible there was bottles and drink caps.( only know because I drop something under there)
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 15, 2024
Thank you for sharing your thoughts with us. We are glad that our accommodations and team members made a positive impact on your stay with us. However, we are disheartened that we were unable to meet all of your expectations. Please know that what you described is not typical of a stay with us, and we will be sure to alert our team of your feedback for improvement purposes. Ruth Kilzer,Director of Sales & Marketing

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded all expectations!
Stayed 1 night in Apr 2024
Response from General Manager on Apr 15, 2024
Dear Sara,Our goal is to impress everyone who stays at The Inverness Denver, a Hilton Golf & Spa Resort, so we're happy to hear we succeeded with you! Please come see us again soon.Ruth Kilzer,Director of Sales & Marketing

2/10 Terrible

Shahvand

Traveled with group, Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to be remodeled
Stayed 8 nights in Jan 2024
Response from General Manager on Apr 12, 2024
Dear Shahvand,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with a wonderful experience, and we're disappointed to learn we fell short of expectations during your visit. Your comments have been noted and will be kept in mind moving forward. We appreciate your feedback and wish you safe travels ahead.Ruth Kilzer,Director of Sales & Marketing

10/10 Excellent

Chanci

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 11, 2024
Dear Chanci,Thank you so much for choosing to stay with us at The Inverness Denver, a Hilton Golf & Spa Resort. Our goal is to provide every guest with a wonderful experience, so we're thrilled that was the case for you. It's great to read you enjoyed our lovely property. The pleasure was all ours, and we hope you'll choose to visit us again soon.Ruth Kilzer,Director of Sales & Marketing

10/10 Excellent

Rashad

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for the amazing stay
Stayed 2 nights in Apr 2024
Response from Ruth Kilzer, Director of Sales & Marketing on Apr 8, 2024
Thank you so much for your feedback!

8/10 Good

Kiernan

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its close to Park Meadows Mall, I-25 and I470
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 4, 2024
Dear Kiernan,Thank you for taking a moment to let us know about your experience staying with us. We are glad our hotel's convenient location suits your travel needs. Please visit us again the next time you are in Englewood.Ruth Kilzer,Director of Sales & Marketing

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ruth Kilzer, Director of Sales & Marketing on Apr 2, 2024
Thank you so much for your feedback!

10/10 Excellent

Mary H, Highlands Ranch

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from mmm on Mar 29, 2024
Thank you for your business.

10/10 Excellent

Brad

Stayed 1 night in Mar 2024
Response from Ruth Kilzer, Director of Sales & Marketing on Apr 15, 2024
Thank you so much for your feedback!

10/10 Excellent

Blayne

Stayed 1 night in Mar 2024
Response from Ruth Kilzer, Director of Sales & Marketing on Apr 15, 2024
Thank you so much for your feedback!

10/10 Excellent

Carrie

Traveled with partner
Very good will be back again
Stayed 2 nights in Mar 2024
Response from Ruth Kilzer, Director of Sales & Marketing on Mar 20, 2024
Thank you so much for your feedback!

10/10 Excellent

Oscar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price and things to do
Stayed 2 nights in Mar 2024
Response from Ruth Kilzer, Director of Sales & Marketing on Mar 19, 2024
Thank you so much for your feedback!

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and comfortable
Stayed 2 nights in Mar 2024
Response from Ruth Kilzer, Director of Sales & Marketing on Mar 18, 2024
Thank you so much for your feedback!

4/10 Poor

Joshua

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, amenities
Did not communicate dog fee upon check in only at check out and concierge was rude about it and had attitude with check out
Stayed 1 night in Mar 2024
Response from mmm on Mar 10, 2024
When you check-in you have to let us know you have a dog, sorry that this never happened, we do have the right to charge you for the pet, Thank you for staying with us.

10/10 Excellent

Jill

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 2 nights in Mar 2024
Response from Ruth Kilzer, Director of Sales & Marketing on Mar 8, 2024
Thank you so much for your feedback!

10/10 Excellent

Katherine, West Point

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the nicest hotels I have stayed at in awhile. Zeke at the front desk was impressive. I didn’t catch the name of the woman at the desk when I checked out but also phenomenal customer service. Room was beyond clean. Grounds were immaculate. The valet staff by the front door were friendly. All staff was dressed to impress. A
Stayed 5 nights in Feb 2024
Response from Ruth Kilzer, Director of Sales & Marketing on Mar 5, 2024
Thank you so much for your feedback!

10/10 Excellent

Brianna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nick was working the front desk when we checked in. He was incredibly friendly and efficient. The property was very clean, quiet and modern. Definitely plan on staying here from now on when we travel to Denver.
Stayed 1 night in Mar 2024
Response from Ruth Kilzer, Director of Sales & Marketing on Mar 5, 2024
Thank you so much for your feedback!

10/10 Excellent

Rachell

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for a few days with my family and the beds were really comfortable, the king size rooms with balconies were perfect for our family. The dinning was really good too. I loved that there were pool tables and things for the family as well.
Stayed 3 nights in Jan 2024
Response from Ruth Kilzer, Director of Sales & Marketing on Feb 28, 2024
Thank you so much for your feedback!

8/10 Good

Stephanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Adequate, convenient
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 29, 2024
Dear Stephanie,Thank you for choosing The Inverness Denver, a Hilton Golf & Spa Resort. We appreciate your feedback and are glad you found our establishment convenient for your needs. It would be wonderful to welcome you back and provide a stay that exceeds your expectations.Ruth Kilzer,Director of Sales & Marketing

2/10 Terrible

Bryanna

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very small and basic. Limited selection for dinning and staff was snooty, rude, and prejudice. Especially the girl behind the desk named Lora. We purchase this stay has a treat and should've spent more money at a more high end resort. This was a generic cheap resort. Not worth the time and money. Didn’t even stay the whole extent. Also Expedia didn't even send them our reservations and we ended up having to pay more at the hotel with new reservations. Staff didn't even accommodate the amount that was qouted and went on to stay the rooms are actually worth $300-$500 a night. Never in my life I would waste my money on something so cheap.
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 29, 2024
Dear Bryanna,Thank you for taking the time to share your thoughts with our team. We are disappointed to read that we were unable to meet all of your expectations. Our team will be sure to review your comments for improvement purposes, as what you've described is not in line with our high standards of service. We hope to show you a much better experience should you decide to return. Ruth Kilzer,Director of Sales & Marketing

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful hotel, the room was clean, spacious and nicely decorated. I loved staying somewhere with so many amenities, the pool, hot tub, restaurants and spa were amazing. The only thing I wish our room had was a microwave.
Stayed 3 nights in Feb 2024
Response from Ruth Kilzer, Director of Sales & Marketing on Feb 19, 2024
Thank you so much for your feedback!

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2024
Response from Ruth Kilzer, Director of Sales & Marketing on Feb 19, 2024
Thank you so much for your feedback!

6/10 Okay

Delphine

Liked: Cleanliness
Disliked: Staff & service
Response from Ruth Kilzer, Director of Sales & Marketing on Mar 5, 2024
Thank you so much for your feedback!

6/10 Okay

Jie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful, very clean and quiet. We ordered coffee and breakfast from the Starbucks counter in the lobby and it’s definitely not Starbucks coffee and breakfast sandwiches. When we tried to exchange a pastry because it tasted off, the staff was very rude about it.
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 14, 2024
Dear Jie,We're delighted you found our hotel beautiful and serene. However, it's regrettable your experience with the Starbucks counter did not meet expectations. We value your feedback and will address your concerns. Thank you for staying with us, and we look forward to an opportunity to serve you better in the future.Ruth Kilzer,Director of Sales & Marketing

6/10 Okay

shari

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Loved our visit but were very disappointed in the Valentine dinner. The drinks had no taste and the entrees were not edible they tasted awful. The soup was good and the salad was good but $16.00 for a little salad, yikes would not eat there again
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 12, 2024
Dear Shari,We appreciate you taking the time to share your thoughts with us. Your feedback helps us improve, and we will be sure to share it with our team to make the necessary changes! Please allow us another opportunity to show you a much better experience. Ruth Kilzer,Director of Sales & Marketing

10/10 Excellent

jaime

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with view over city
Stayed 1 night in Feb 2024
Response from Ruth Kilzer, Director of Sales & Marketing on Feb 12, 2024
Thank you so much for your feedback!

10/10 Excellent

Ivalua, Gering

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ruth Kilzer, Director of Sales & Marketing on Feb 12, 2024
Thank you so much for your feedback!

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Nick Francis - Resort Manager on Jan 30, 2024
Dear Ashley,Thank you for your kind review, we are grateful you chose us!

4/10 Poor

RICHARD

Stayed 1 night in Jan 2024

8/10 Good

stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Ruth Kilzer, Director of Sales & Marketing on Jan 23, 2024
Thank you so much for your feedback!

6/10 Okay

Marcus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bummer the hot tub was broken. Beautiful property, very good food and location is excellent
Stayed 1 night in Jan 2024
Response from General Manager on Jan 22, 2024
Dear Marcus, It was a pleasure having you as our guest recently. We're thrilled our fantastic location was a highlight of your visit, and we appreciate you mentioning our delicious offerings and lovely facility. That said, we regret any disappointment over the availability of the hot tub. Please know our maintenance team is working to rectify the issue. Thank you for your review, and we hope to welcome you back in the future to enjoy all that we have to offer!Ruth Kilzer,Director of Sales & Marketing

6/10 Okay

Taylor

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Thermostat did not cool room. And loud pipe noises throughout the night.
Stayed 1 night in Jan 2024
Response from General Manager on Jan 13, 2024
Dear Taylor,Thank you for your review. It was a pleasure having you join us during your time in Denver; however, we regret that your stay was not as restful as you had hoped. Your feedback will be shared with maintenance to ensure any necessary adjustments or repairs are performed promptly. We hope to welcome you back in the future for a seamless stay worthy of a perfect rating.Ruth Kilzer,Director of Sales & Marketing

10/10 Excellent

ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great no complaints at all.
Stayed 1 night in Jan 2024
Response from Nick Francis - Resort Manager on Jan 11, 2024
Thank you for the review, we hope to serve you again soon.

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of my favorite hotels in Denver. It provides a relaxing weekend getaway and the staff are so nice
Stayed 3 nights in Jan 2024
Response from General Manager on Jan 9, 2024
Dear Amber,Thank you so much for the perfect rating. It is an honor to become one of your favorite hotels in the area. Our team is always so excited to see you and deliver you some stellar service. We can't wait to welcome you back to The Inverness Denver, a Hilton Golf & Spa Resort soon. Ruth Kilzer,Director of Sales & Marketing

10/10 Excellent

Leann

Stayed 2 nights in Jan 2024
Response from Ruth Kilzer, Director of Sales & Marketing on Jan 8, 2024
Thank you so much for your feedback!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Ruth Kilzer, Director of Sales & Marketing on Jan 8, 2024
Thank you so much for your feedback!

10/10 Excellent

Paula

Stayed 3 nights in Dec 2023
Response from Ruth Kilzer, Director of Sales & Marketing on Jan 4, 2024
Thank you so much for your feedback!

10/10 Excellent

monica

Response from Ruth Kilzer, Director of Sales & Marketing on Feb 12, 2024
Thank you so much for your feedback!

10/10 Excellent

michelle

Stayed 1 night in Dec 2023
Response from Ruth Kilzer, Director of Sales & Marketing on Jan 2, 2024
Thank you so much for your feedback!

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful - will be my goto in Denver
Stayed 1 night in Dec 2023
Response from General Manager on Dec 21, 2023
Dear Joseph,We are most grateful for the perfect rating and the time you took to review your stay at The Inverness Denver, a Hilton Golf & Spa Resort. It is the best compliment knowing that we are now your go-to choice for accommodations in Denver. We are already looking forward to your next stay and trust that you are already making plans to return soon. Ruth Kilzer,Director of Sales & Marketing

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love at the Inversness. I stay whenever I'm in town!
Stayed 2 nights in Dec 2023
Response from General Manager on Dec 27, 2023
Dear Kerri,It's delightful to know that you always love staying with us whenever you visit the area. Thank you so much for the perfect rating, and we hope you will come back to visit us again soon. Ruth Kilzer,Director of Sales & Marketing

10/10 Excellent

Amy

Stayed 1 night in Dec 2023
Response from Ruth Kilzer, Director of Sales & Marketing on Dec 19, 2023
Thank you so much for your feedback!

10/10 Excellent

Gloria

Stayed 1 night in Dec 2023
Response from Ruth Kilzer, Director of Sales & Marketing on Dec 19, 2023
Thank you so much for your feedback!

10/10 Excellent

Liana

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manager greeted everyone and made sure they were
The rooms are amazing. The service was great. Con was shower dofnt drain good or balcomy chairs look like they were ripping. Ac or fan didnt really blow like it should. Other than that it was good.
Stayed 1 night in Dec 2023
Response from General Manager on Dec 19, 2023
Dear Liana,Thank you for being our guest and for sharing your lovely, five-star review. While we are sorry not everything was perfect, we're happy you enjoyed our wonderful rooms and top-notch service. For future visits, please know that our team is always ready to provide assistance and address any issues that may arise. We look forward to welcoming you back to The Inverness Denver, a Hilton Golf & Spa Resort again soon.Ruth Kilzer,Director of Sales & Marketing

10/10 Excellent

Willie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Ruth Kilzer, Director of Sales & Marketing on Dec 18, 2023
Thank you so much for your feedback!