Ratings based on 236 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Jul 13, 2014
Requested 2 queen beds only had 1 queen other than that it was a good stay
Comment from Hotel Management
Jul 16, 2014 by Steven Janicek, Hotel Management
Thank you for sharing your comments regarding your recent visit to The Ritz-Carlton, Denver. I’m glad to hear you enjoyed your stay with us. I personally apologize your room request for two queens was not met. If an opportunity occurs where your travels bring you back to the Mile High City, please contact me personally to arrange your next stay. We hope to welcome you back soon.
by A verified traveler from orange county,CA
Not worth the moneyPosted Jun 29, 2014
Isolated location due to homelessness and sketchy neighborhood. Hotel personnel did not recommend that we walk in certain close areas surrounding the hotel. Elways resterauant was nice, but we would have preferred more options.
for Everyoneby nick from Denver
Stay-cationPosted Jun 23, 2014
Awesome little get away for couples. Close to 16th street mall and has a top notch steak house in the lounge.
by John from Boulder
Poorly maintained, poorly designed, poorly managedPosted Jun 23, 2014
Pros: Spa and restaurant were great. Everything else was disappointing.
Cons: New management. This location is harming the Ritz-Carlton brand.
First room had no view, odor, and dirty carpets. It took the front desk too long to find us another room. 2nd room was ok, but not great. The valet/parking attendant was the rudest hotel employee I have ever encountered. We spent $1400 on one night in a room, plus spa dinner at the restaurant. This was the worst hotel value I have ever experienced.
by Kristen from mountains
So elegant, but not so quietPosted Jun 2, 2014
Pros: The room amenities, the bed, the linens, room service.
Cons: Door slamming. There must be a mechanism to keep the doors from slamming.
Location: Just an OK location - on the eastern edge of Lodo. I was thinking it would be the quieter end, but sirens went past most of night.
Every inch of our room was elegant, clean and delicious. My daughter and I had dinner in the room, watched a movie, had tea (provided by hotel in room) and climbed into such a comfortable bed. Yet, right around midnight and again around 6am, the other guest room doors were slamming. It's a loud hotel for the price. And, sadly, the alarm clock next to my daughter's side of the bed starting ringing at 5:30am. Leftover from previous guest, I suppose. Not certain how one could resolve door slamming... Not worth the money until made quieter.
for Everyoneby lee from boulder co
Posted May 12, 2014
Pros: i liked Elways
Location: good location, not loud but close to everything
allie at the front desk and the people at elways made it a night to never forget!
for Everyoneby Rod from Calgary, Alberta
Great hotel, with excellent foodPosted Feb 3, 2014
Pros: The excellent food and very courteous staff.
The Elway restaurant, located on the main floor, also handled the room service and was superb. The staff were extremely accommodating and friendly (especially the doormen). The courtesy vehicle for quick trips to the 16 ave. shopping area was a real treat.
Recommendedby CFH from Vail
shabbyPosted Jan 20, 2014 on Hotels.com
We had a suite, room was worn but nice setup. No turn down service or requested USA Today in morning. Food was good from Elways.
Recommendedby Carlos Castillo from Guatemala City
Excellent in every way!Posted Jan 7, 2014 on Hotels.com
The hotel was excellent, Service was very good from the moment we arrived at the valet parking until we left. Beautiful and very comfortable romos. Highly recommend it!
for Everyoneby tak from nebraska