Ratings based on 576 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Miami, FL

Great for conventions.

Posted Mar 28, 2015
Pros: That the Palm restaurant was in the lobby.
Cons: Update the bathrooms.
Location: Location is great. Close to all the sites.
Lacks the warmth of a regular size hotel. Too large for a nice family visit to Denver.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom h

Nice hotel in downtown Denver

Posted Mar 9, 2015
Great price, wonderful location ! Staff was great! I will definitely stay here again
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 25, 2015
During check in elevators were down yet staff failed to inform us during check in. We had to walk to elevators realize they weren't working then go back to front desk to check bag with bell hop and go wonder around. One day during our six nights they forgot to clean our room. Should be better for what you pay.
1 out of 5
by A verified travelerfrom denver

Front desk

Posted Jan 25, 2015
Either there was 1 or nobody at the front desk during check in and check out.. When I pay that kind of money for a room for one night I'd expect way better service.
5 out of 5
Recommended
for Business Travelers
by Lancefrom Watford City

Manager

Posted Jan 21, 2015 on Hotels.com
It was for a business need. It was in very good proximity. The help was wonderful
5 out of 5
Recommended
for Families
by Kellyfrom Houston

Beautiful hotel, great location!

Posted Jan 21, 2015 on Hotels.com
This was a Christmas getaway for my daughter and I. The hotel is in a perfect location if you don't get a rental car. Walking distance to lots of restaurants and shops. The service here is fabulous and definitely enjoyed have The Palm restaurant downstairs (where the service was excellent as well). Would definitely stay here again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 6, 2015
The Westin downtown Denver was everything that I could of asked for. The location was perfect. Some great restaurants and stores were located on our street as well as a couple of blocks away that were walking distance. The staff was awesome as well. When I asked for a refrigerator to be delivered to my room, the staff delivered it under 5 minutes! Overall, i would stay at this hotel again.
4 out of 5
Recommended
for Couples
by Maryfrom Los Angeles

Great over all

Posted Jan 4, 2015 on Hotels.com
Staff was excellent.I wish there had been less expensive options in the hotel, other than room service, for lunch and dinner. The hotel only served breakfast. The other option was The Palm which is fine dining and expensive.
3 out of 5
Recommended
for Families
by Jaynefrom wisconsin

ney years stay

Posted Jan 4, 2015 on Hotels.com
staff was very cordial and helpful but overall atmosphere bland;redone décor missed mark on uber contemporary(or whatever target was !) side by wide mark
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 4, 2015
Great location, easy access, nice and comfortable room.