Ratings based on 587 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Quick baseball weekend

Posted May 25, 2015
Pros: close to Coors Field and the 16th St Mall with lots of restaurants
We came in on Saturday morning around 10. I figured we wouldn't be able to check in so early but we were able to. Which was great since we went to 2 games at Coors Field (which is a fairly short walk) and didn't leave until midnight. We were only there for 1 night but it was great.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 12, 2015
Would stay again! Great dining experience at The Palms restaurant too!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Huntsville

Great location

Posted May 2, 2015
Checked in and was moved to a room with a view of the mountains without even asking. Extremely pleasant and professional staff. Kelsey at the front desk took great care of us.
3 out of 5
by A verified travelerfrom Miami, FL

Great for conventions.

Posted Mar 28, 2015
Pros: That the Palm restaurant was in the lobby.
Cons: Update the bathrooms.
Location: Location is great. Close to all the sites.
Lacks the warmth of a regular size hotel. Too large for a nice family visit to Denver.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom h

Nice hotel in downtown Denver

Posted Mar 9, 2015
Great price, wonderful location ! Staff was great! I will definitely stay here again
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 25, 2015
During check in elevators were down yet staff failed to inform us during check in. We had to walk to elevators realize they weren't working then go back to front desk to check bag with bell hop and go wonder around. One day during our six nights they forgot to clean our room. Should be better for what you pay.
1 out of 5
Recommended
for Couples
by A verified traveler

Disappointed experience

Posted Feb 18, 2015 on Hotels.com
The elevators didn't work. The tv didn't work when we got there. The bathroom was unclean and outdated and grungy. The staff was great but hotel was not up to westin standards. We were very disappointed. Door handles in bathroom didn't even match in color (one was chrome and one was gold). Rust on the hinges of the door. Gross!
5 out of 5
Recommended
for Couples
by A verified traveler

Valentine getaway

Posted Feb 17, 2015 on Hotels.com
Absolutely love the 3 pm check out! Made for a very relaxing Sunday. Perfect location!
4 out of 5
Recommended
for Couples
by Shellyfrom Fort Collins

Hotel forgot to do room service

Posted Feb 17, 2015 on Hotels.com
We visited for Valentines Day. Great room, good value. We put in an order for room service in the morning and did not get served. Other that that oversight, this was a great stay.
4 out of 5
Recommended
for Couples
by Dustinfrom Denver, CO

Great spot

Posted Feb 17, 2015 on Hotels.com
Short trip over valentines day - great staff, service and right in the middle of everything.