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Reviews of Suburban Studios Denver Tech Center

2 out of 5
Suburban Studios Denver Tech Center
3699 South Monaco Parkway, Denver, CO

Reviews

7.4

Good

Rating 10 - Excellent. 297 out of 846 reviews" "
Rating 8 - Good. 268 out of 846 reviews" "
Rating 6 - Okay. 110 out of 846 reviews" "
Rating 4 - Poor. 72 out of 846 reviews" "
Rating 2 - Terrible. 99 out of 846 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Madilyn

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
When I checked in I had to wait 3 hours to shower due to all linen in room was dirty. Went to the front desk 3 times asking for a blanket and was told to come back in a few hours. Ended up not having a blanket the first night. The front desk manager was nice and apologized for the staff not getting me a blanket.
Stayed 4 nights in Apr 2024

2/10 Terrible

Vernon

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Tom on Apr 18, 2024
Thank you for taking the time to rate your experience. I hope this finds you well and that you have a great rest of your week.

6/10 Okay

Torry

Disliked: Property conditions & facilities
Its ok but dont expect much.
Stayed 4 nights in Apr 2024
Response from Tom on Apr 18, 2024
Thank you for staying with us and taking the time to rate your stay. I hope this finds you well and that you have a wonderful weekend.

2/10 Terrible

Joshua

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so dirty the front desk lady was geeked out, after the Nuggets game we just drove back to fort Morgan didnt bother staying the night
Stayed 1 night in Apr 2024
Response from Tom on Apr 18, 2024
Thank you for taking the time to rate your experience with us. I want to apologize for anything that was not to your expectations. I do hope this finds you well and that you have a wonderful rest of your week.

2/10 Terrible

Mark, Henderson

Disliked: Cleanliness, staff & service, property conditions & facilities
I thought I was at a unhoused persons encampment. When I couldn’t even access the lobby without calling on a phone from the other side of a locked door, I decided to leave and find another place to stay.
Stayed 1 night in Apr 2024
Response from Tom on Apr 18, 2024
I want to apologize for anything that was not what you expected from our hotel. I hope that you are having a good week and will have a great upcoming weekend.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like how nice the staff is here. They tend to leave you alone and they arent so nosey like alot of other places can be
Stayed 2 nights in Mar 2024
Response from Tom on Apr 18, 2024
Thank you for staying with us and taking the time to rate your experience. I hope that if you are in the area again, you will once again join us.

8/10 Good

Dylan

Traveled with group
It was nice and not that expensive.
Stayed 5 nights in Mar 2024
Response from Tom on Apr 18, 2024
Thank you for staying with us and taking the time to rate your stay. I hope that you are having a wonderful week and have a great upcoming weekend.

10/10 Excellent

Catheryn

Liked: Cleanliness, staff & service, property conditions & facilities
perfect
Response from Tom on Apr 18, 2024
Thank you for staying with us and rating your experience. I hope that if you are in the area again, you will once again stay with us. I hope you have a wonderful upcoming weekend.

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Tom on Apr 18, 2024
Thank you for staying with us and taking the time to rate your visit. I hope that if you are in the area again, you will once again join us.

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Tom on Apr 18, 2024
Thank you for taking the time to rate your experience. I hope that this finds you well and that you have a wonderful upcoming weekend.

8/10 Good

Louis

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The accommodations for working (desk with pull out for laptop or keyboard were excellent. Room was very nice and comfortable. Access to the rooms was limited. This made it more secure, but less convenient than having more than one entrance to the building was.
Stayed 2 nights in Mar 2024
Response from Tom on Apr 18, 2024
Thank you for staying with us and taking the time to rate your experience. I hope that this finds you well and that you have a wonderful rest of your week.

6/10 Okay

Vaughn

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The living spaces are nice the people are nice but fail to keep up with the vacant and occupied rooms. I have booked when rooms were listed to get there and find out they dont have any availability when i get there to check in person. Hopefully that problem will be solved but it was inconvenient enough for me to mention.
Stayed 2 nights in Mar 2024
Response from Tom on Apr 18, 2024
Thank you for staying with us and taking the time to rate your experience. I want to apologize for any inconvenience you experienced while at our property. I hope this finds you well and that you have a wonderful weekend.

2/10 Terrible

Cyndi

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible!! Unsafe for women travelling alone. The property smelled from people smoking. 5 days and not once did they clean the room, offer towels, I had to go to the front desk and ask for toilet paper!!! I would not recommend this place to anyone!
Stayed 5 nights in Mar 2024
Response from Tom on Apr 18, 2024
Thank you for staying with us and taking the time to rate your experience. I want to apologize for any inconvenience that you experienced while with us. I hope this finds you well and that you have a wonderful rest of your week.

2/10 Terrible

Rae Ann

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn't like the "druggies" felt very unsafe. Property was dirty inside and out.
Stayed 1 night in Feb 2024
Response from Tom on Apr 18, 2024
Thank you for staying with us and letting us know about your experience. I want to apologize for any inconvenience that you may have experienced.

2/10 Terrible

Victoria

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was not taken care, the rooms were not thoroughly cleaned - there was a half drank bottle of liquor under the bed upon check in. People in the area are noisy and do not create a family friendly environment in the slightest. Highly recommend staying elsewhere
Stayed 3 nights in Mar 2024
Response from Tom on Apr 18, 2024
Thank you for staying with us and taking the time to rate our hotel. I want to apologize for any inconvenience that you experienced while with us.

2/10 Terrible

Noah

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaning staff were outstanding. The front desk were very rigid and cold. Additionally they tried to charge me again for the room along with two deposits for the same incidentals.
Stayed 4 nights in Feb 2024
Response from Tom on Apr 18, 2024
Thank you for staying with us and taking the time to rate your experience. I want to apologize for any inconvenience that you may have experienced while at our hotel.

2/10 Terrible

Kim

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel I ever got in my life. There was blood on the walls, blood on the sheets, trash in the hallway. I took plenty of pictures. I would love my refund if somebody can get a hold of me. This was not a good hotel at all and I ended up spending over $400 on hotel rooms last night because you should not have that hotel on your website at all. Horrible. Look for your company. I'll never use you guys again but would really like my money back
Stayed 1 night in Mar 2024
Response from Tom on Apr 18, 2024
Thank you for staying with us and taking the time to rate your experience. I want to apologize for any inconvenience that you experienced while with us.

2/10 Terrible

Mark

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Furniture so stained that I do not want to know what the stains were. Holes worn in carpet. Super noisey. Used by Day Laborers and people in tough times. Great place to go if you want to OD and not leave a body at your own house.
Stayed 4 nights in Feb 2024
Response from Tom on Apr 16, 2024
I want to apologize for any inconvenience that you experienced while at our hotel. I hope this finds you well and that you have a wonderful rest of your week.

2/10 Terrible

Carla

Don’t ever stay there. Property was disgusting. You wouldn’t think looking at it from outside but once your in you’ll regret ever stepping inside. The smell was horrible.
Stayed 4 nights in Feb 2024
Response from Tom on Apr 16, 2024
Thank you for staying with us and taking the time to rate your experience. I want to apologize for any inconvenience that you experience while with us.

2/10 Terrible

Tony, Windsor

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel felt more like a homeless shelter upon entering the lobby. First room given somebody was in the room with dead bolt locked, 2nd room given only had a mattress and no linens finally 3rd room was acceptable other than the overwhelming smoker residue left. Clothing, trash and household items littered the hallways, closet doors broken off and laying in closet, 1 total lightbulb working in bathroom, no hair dryer. Vast smells and noises throughout the night. I would have and should have left immediately but I arrived late and was traveling for work.
Stayed 1 night in Feb 2024
Response from Tom on Apr 16, 2024
Thank you for staying with us at Suburban Studios. I want to apologize for any inconvenience that you experienced while with us. I hope this finds you well and that you have a wonderful day.

2/10 Terrible

Myles

Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Not worth my time
Stayed 1 night in Feb 2024
Response from Momo on Feb 24, 2024
We appreciate your feedback. Thank you for staying with us

6/10 Okay

Angelia

Liked: Staff & service
Response from Momo on Feb 16, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Cornelius

Stayed 1 night in Feb 2024
Response from Momo on Feb 16, 2024
We appreciate the feedback! Thank you for staying with us. We hope to see you again soon!

6/10 Okay

April, Colorado Springs

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It took me three tries to get to an acceptable room. Manager did not know what rooms were available or clean. This took too long to check in. Common areas were filthy. Rooms are just a hit or miss. You are taking chances with this hotel.
Stayed 1 night in Feb 2024
Response from Momo on Feb 16, 2024
On behalf of our entire team, we would like to apologize failing to exceed your expectations. Your satisfaction is important to us! We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 Terrible

Samya

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn’t the best hotel that’s all I can say I would never pay for that hotel again it was dirty messy my room was messy the heater wasn’t working neither was th tv
Stayed 1 night in Jan 2024
Response from Momo on Jan 29, 2024
We wish you had given us the opportunity to resolve any issues while you were here with us. We are sorry to hear we did not meet your expectations.

2/10 Terrible

Samya

Traveled with group, Traveled with partner, Traveled with family
Disliked: Amenities
Was rushing us and was very rude
Stayed 1 night in Jan 2024
Response from Momo on Jan 29, 2024
We wish there was an opportunity for us to make it right prior to you leaving. We apologize for any inconvenience. Thank you for staying with us!

10/10 Excellent

Coffi

Liked: Cleanliness, staff & service, property conditions & facilities
I liked it's location and cleanliness
Stayed 2 nights in Jan 2024
Response from Momo on Jan 29, 2024
We appreciate the feedback! Glad you enjoyed the location and cleanliness of the hotel!

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of room. Very apartment away from apartment. Great set up. Very comfortable.
Stayed 1 night in Jan 2024
Response from Monay on Jan 23, 2024
Thank you for staying with us! We look forward to seeing you again.

2/10 Terrible

Joshua

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT GO HERE
The place was worn down. The front desk sent us across the parking lot to the wrong building first. Keep in mind is was -8 outside and we awrere on the second floor carrying as much as possible to make as few trips as possible. Only to find out our room was in the building of the front office. First room didnt have a heater working. They did quickly put us in a different room on the third floor. That room had a working heater but the door lock didnt work well and the metal plate was missing on the door jam. There were people in all the stairwells using drugs and sleeping. Felt very unsafe with my 9 yr old with us.
Stayed 1 night in Jan 2024
Response from Monay on Jan 23, 2024
We appreciate your feedback.

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Monay on Jan 23, 2024
Thank you for staying with us!

2/10 Terrible

Gabriella

Disliked: Cleanliness, property conditions & facilities
I was i
Stayed 2 nights in Jan 2024
Response from Momo on Jan 29, 2024
Thank you for feedback.

2/10 Terrible

Melinda

Disliked: Cleanliness, staff & service
Stay away
We booked and paid for our trip 2 months in advance, then when we got to the property, the name was different than what we booked under. When we checked in the guy said he needed our card for the file which is normal, but then he charged us 166 for the night. When my husband went to the office after we discovered we were charged he was told to come back in the morning and the manager would take care of it. So he did, and he was told they would give him a call as soon as it was. We never heard from them, so i checked our account again, only to find out we were now charged another 166. He went back to the office nd got another run around, thenguy called the owner and pwe spoke on speaker phone. He assured us he would take care of it and said he would email us his contact info. He never did. It took a week to get the money back. Good thing we had money in our savings that we could transfer over, otherwise we would have been stranded in omaha with no money and no way to get home. The building smelt like pot, trash overflowing in the outside trashcans, local homeless people would come up to us and ask for money and cigarettes, overall did not feel safe. People were letting whoever in thru the security door. The room had trash in the trash can, a musty smell to the room, looked nice in pictures, but very unpleasant stay. Will not be staying there ever again.
Stayed 2 nights in Dec 2023
Response from Monay on Jan 23, 2024
We apologize for the inconvenience. Thank you for your feedback.

10/10 Excellent

Roxanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place to Stay.
The hotels changed from TownePlace to Suburban Studios during our stay. Both were excellent. Same great staff, especially Aaron and Ian, who were both very helpful. Rooms are nice and clean. Quiet. Easy access to many restaurants and businesses. Felt safe and enjoyed our stay.
Stayed 14 nights in Dec 2023
Response from Monay on Jan 23, 2024
Thank you for taking the time to recognize our team members! We hope to see you again!

2/10 Terrible

Virgil

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty, the furniture was old and dirty. They charged my credit card 3x for the same stay and for some reason they can't refund my money back. Worse place to stay! Would never stay there again!
Stayed 2 nights in Dec 2023
Response from Momo on Jan 23, 2024
Thank you for your feedback.

6/10 Okay

Virgil

Disliked: Property conditions & facilities
the halls smelled like weed.
Stayed 1 night in Dec 2023
Response from Momo on Jan 23, 2024
We apologize for the inconvenience. Thank you for your feedback!

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Momo on Jan 23, 2024
Thank you for staying with us!

6/10 Okay

James

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Momo on Jan 23, 2024
Thank you for staying with us!

2/10 Terrible

Qingyan

Disliked: Staff & service
I booked this hotel for my guest, when they tried to check in, the hotel tried to charge my card and got declined. Then I tried to call the hotel to check what's happening and if the guests are checked in already. The front desk provided false information and told me they are in the hotel already, and all billing questions should wait until the next day. Later in the day I was told by my guest saying they were not able to check in, and I tried to call the front desk again and all my calls were ignored. When I stopped by the front desk and asked about where are my guests, the front desk still told me that they have checked in already and they are in room 120, and billing questions are for tomorrow. Since the front desk has confirmed that they are checked into room 120, I asked him to call and check if my guests are in the room so I can talk to them. The front desk person tried to call and no one answered, and then he went to the room and told me my guests are NOT checked in. Then he started to refuse to admit that he has told me the guests have checked in already, and refused to provide any additional information/help. What a shame
Stayed 5 nights in Nov 2023
Response from Momo on Jan 23, 2024
Thank you for your feedback. We will continue to work on improving our services.

6/10 Okay

Katie

Traveled with family
Older hotel
The hotel is in a semi residential neighborhood. Has a closed down movie theater next door. Room was semi clean. Pull out couch was gross. Like the amount of space for the family. Oven took over 30 mins to preheat.
Stayed 2 nights in Nov 2023

4/10 Poor

Danielle

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nope
I wouldn't at this location because it smelled so bad, no coffee maker even when asked for one same as dishes or blankets, the tvs didn't work, there was mold in the bathroom, bedding smelled like weed an an butt, ice maker didn't work, heat didn't work, also there enough food for guests.
Stayed 2 nights in Nov 2023

8/10 Good

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

6/10 Okay

Tracy

Traveled with family
Disliked: Amenities, property conditions & facilities
Heater wasn’t working, had to change rooms. No hair dryer
Stayed 2 nights in Oct 2023

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a hotel room for my parents here for four nights. When I arrived for check-in they said their computer which assigns their key cards was down and should be up "later today or tomorrow at the latest." Three days later, still no key cards. We had to track down an employee to take us to our room every single time we wanted to use it as we never got keys which was really frustrating as they were always busy ferrying other guests. We checked out two days early to save the trouble. Ridiculous that the hotel didn't know how pressing an issue this was. It should have been resolved within 24 hours at the latest.
Stayed 5 nights in Oct 2023

2/10 Terrible

Balente

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NEVER AGAIN.
Stayed 1 night in Oct 2023

10/10 Excellent

Mervin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Just great, no complaints.
Stayed 15 nights in Oct 2023

2/10 Terrible

Cheryl

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was extremely dirty. Their card reader was not working so I had to be escorted to my room every time. There was left over trash in my room. No extra blankets for the pull out sofa.
Stayed 1 night in Oct 2023

10/10 Excellent

Cynthia

Stayed 5 nights in Sep 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2023

4/10 Poor

Chris, Colorado Springs

Disliked: Cleanliness, amenities
This room had a kitchenette and all the dishes had been stolen. Only one plate, one small bowl, one knife and a lid to a pot remained. Still garbage from the previous guests in the garbage can. No hairdryer and no chairs. Thin walls and can hear people talking in the next room. Close to the interstate so a lot of road noise but also close to the light rail line which was helpful.
Stayed 2 nights in Oct 2023

2/10 Terrible

Athena

Disliked: Cleanliness, staff & service, property conditions & facilities