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Reviews of Towneplace Suites By Marriott Denver Tech Center

2.5 out of 5
Towneplace Suites By Marriott Denver Tech Center
7877 S Chester St, Englewood, CO

Reviews

8.4

Very Good

Rating 10 - Excellent. 327 out of 649 reviews" "
Rating 8 - Good. 208 out of 649 reviews" "
Rating 6 - Okay. 48 out of 649 reviews" "
Rating 4 - Poor. 32 out of 649 reviews" "
Rating 2 - Terrible. 34 out of 649 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Sarah

Business traveler, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
I love the quiet neighborhood. The staff has been nothing but kind, friendly, and accommodating. That being said, the rooms are not as clean as I would hope, and they have an unpleasant odor.
Stayed 2 nights in Apr 2024

10/10 Excellent

Daimeion

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to work while traveling.
Stayed 3 nights in Mar 2024

2/10 Terrible

David

Stayed 4 nights in Mar 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O
Stayed 1 night in Mar 2024

10/10 Excellent

rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Tara

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Very nice 2 bedroom rooms however lack of cooking and only had 2 forks, 8 knives, 4 spoons. The snow removal and icy areas didn’t get tended to and it was slippery in parking lots and entry way
Stayed 7 nights in Feb 2024

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Jan 2024

6/10 Okay

Luis

Traveled with family
Liked: Staff & service, amenities
Our family room smelled really bad, like armpit. The staff was great, breakfast was delicious. The elevator looks pretty old. Outside facilities are very good. No restaurant on side and the fitness room is not on property. I will stay here again though.
Stayed 3 nights in Dec 2023
Response from TownePlace Team on Jan 10, 2024
Thank you for reviewing your stay

10/10 Excellent

Keni-Hector

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and the location was also nice.
Stayed 25 nights in Nov 2023
Response from TPS on Dec 5, 2023
Thank you

10/10 Excellent

JAMES

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from TPS on Dec 5, 2023
thank you

8/10 Good

Kayla

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Was very disappointed that our first room wasn’t even clean and ready for us. We were reassigned to another room and the appearance of that room and lack of cleanliness was very noticeable. We will find another location for our next trip.
Stayed 1 night in Nov 2023
Response from TownePlace Team on Nov 29, 2023
Thank you for your review

10/10 Excellent

Sabrina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property. The guy who checked us in was very nice and accommodating. The maintenance man was amazing. When he came to fix the tv he had such an outgoing personality and put smiles on our faces. You could really tell he loves his job. The GM was so kind when we talked. I highly recommend staying at this property.
Stayed 1 night in Nov 2023
Response from TownePlace Team on Nov 26, 2023
thank you

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feel safe being in my room, area is pretty breakfast was great, staff was friendly, big parking lot it is all good.
Stayed 5 nights in Nov 2023
Response from TownePlace Team on Nov 26, 2023
Thank you

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
Very Accommodating and great service. Breakfast options were excellent
Stayed 2 nights in Nov 2023
Response from TownePlace Team on Nov 26, 2023
Thankyou

10/10 Excellent

linda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from TownePlace Team on Nov 26, 2023
Thank you

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Quiet and comfortable
The floors were somewhat clean in the room. The outside security door didn't lock which was a little disconcerting. You did not need your key care to enter. Having said that I would stay here again. It was very quiet and the room overall was clean, the bed comfortable and it was in a pleasant setting.
Stayed 1 night in Oct 2023
Response from TownePlace Team on Oct 22, 2023
thank you for taking the time to review your stay

8/10 Good

Fern

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Oct 2023
Response from TownePlace Team on Oct 22, 2023
thank you for taking the time to review your stay

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from TownePlace Team on Nov 26, 2023
Thank you

8/10 Good

Andrea

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Room and property showed a lot of wear and tear. Smelled smoke in the room on arrival and best they could do was give a spray - I kept the windows open most of the time. Everything else suited my needs - it was quiet, area felt safe, and the bed was comfortable.
Stayed 3 nights in Sep 2023
Response from TownePlace Suties Team on Oct 4, 2023
Thank you for reviewing your stay with us, we hope to see you again soon.

8/10 Good

Carmen

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023
Response from TownePlace Suties Team on Oct 4, 2023
Thank you for reviewing your stay with us.

2/10 Terrible

Nicholas

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
I feel like the area was safer then some of the other places in town.
Stayed 2 nights in Aug 2023
Response from TownePlace Suites Team on Aug 24, 2023
Thank you for reviewing your stay.

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is the Best!
Jen the manager was outstanding. Chad and Brandon as well. This was a difficult trip due to the circumstances surrounding our stay in Denver. The staff here went above and beyond to help and accommodate us with the changing nature of our stay.
Stayed 6 nights in Aug 2023
Response from TownePlace Team on Aug 24, 2023
Thank you for reviewing your stay.

4/10 Poor

Chad

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Marriott Aug trip
The room was really dirty. We spilled a little water. 1 swipe on the carpet turned the towel black. The bedroom was connected to tge same wall the stairs were connected to. If someone walked on the srairs, it shook the bed, if a kid ran on the stairs it shook the room. Staff was nice, but the room was nasty and the microwave was broken.
Stayed 5 nights in Aug 2023
Response from TownePlace Team on Aug 24, 2023
Thank you for reviewing your stay.

10/10 Excellent

Stefanie, Camarillo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from TownePlace Team on Aug 8, 2023
Thank you for reviewing our property

10/10 Excellent

RICARDA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and clean!
Stayed 1 night in Jul 2023
Response from TownePlace Team on Aug 8, 2023
Thank you for reviewing our property

6/10 Okay

Laura

Disliked: Staff & service, property conditions & facilities
We stayed in a 2 bedroom suite and the room was spacious although outdated. The living room window was cracked and the TV in one of the bedrooms would randomly turn on so we unplugged it. The thermostat was broken so the AC was either on full blast and the room would be freezing or we had to shut it off completely and then get hot. We notified the front desk on Sunday and although we stayed until the following Sat, no one ever fixed it. Upon check in we were asked if we wanted housekeeping. We said yes but never received any. On Wed. we notified the front desk and they apologized and had someone clean the room that day and provided fresh towels. However, we never received housekeeping again even though we stayed 7 nights. We mentioned this at checkout and were told that we needed to request housekeeping every day we wanted it. That was not communicated to us at check in or on Wed. when we initially complained about it. I expected better from a Marriot. On the positive side, the beds were comfortable, it was quiet and the breakfasts were decent.
Stayed 7 nights in Jul 2023
Response from TownePlace Team on Aug 8, 2023
Thank you for reviewing our property.

10/10 Excellent

Richard

Stayed 1 night in Jul 2023
Response from TownePlace Team on Aug 24, 2023
Thank you for reviewing your stay.

2/10 Terrible

Chris

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023
Response from TownePlace Team on Aug 8, 2023
Thank you for reviewing our property

4/10 Poor

EMMANUEL

Traveled with family
Send me to another hotel courtyard because repair and promised a refund. I never got it
Stayed 1 night in Jul 2023
Response from TownePlace Team on Jul 19, 2023
I let you know before your arrival that we could not accommodate you that evening and that we would pay for the relocation. thank you for your review.

2/10 Terrible

Kyle

Stayed 2 nights in Jul 2023
Response from TownePlace Team on Jul 18, 2023
Thank you for reviewing our property

10/10 Excellent

Marc Anthony Saguilan

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Jul 2023
Response from TownePlace Team on Jul 13, 2023
Thank you for reviewing our property

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good experience, would stay again
Stayed 2 nights in Jul 2023
Response from TownePlace Team on Jul 13, 2023
thank you for reviewing our property

2/10 Terrible

Renato

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The pool was green. Kids bought new bathing suits and no pool. I spent 5 days and they cleaned the room on the last day. No extra towels and limited toilet paper. Continental breakfast was very bad.
Stayed 5 nights in Jun 2023
Response from TownePlace Team on Jul 5, 2023
Thank you for reviewing our property. I am sorry we did meet your expectations. Hopefully you were able to use the new swim suits at our fitness center pool while our is scheduled for repair.

4/10 Poor

Joseph

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Upon check in the front desk, employee was very nice. However, the room was not clean as there was hair on her bed as well as in the shower. Also, the TV remote did not work properly, had to be 2 feet away and still would only work sporadically. It was hot out so the air conditioning was running, but when we left the next day, we turned it off while we were gone, came back in the room smelled terribly of smoke, made it bearable by having the air conditioning on, but still, unacceptable.
Stayed 2 nights in Jun 2023
Response from TownePlace Team on Jun 28, 2023
Thank you for reviewing our property

4/10 Poor

Cruz

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from TownePlace Team on Jul 6, 2023
thank you for sharing your impressions of our hotel. we welcome all feedback.

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from TownePlace Team on Jun 28, 2023
Thank you for your kind review

6/10 Okay

Brian

Disliked: Room comfort
Not the best choice for a suite
First room they tried to give us, the a/c didn't work and a window was broken. Second room was better, but outside door wouldn't unlock with the room key card. TV in one bedroom kept turning on by itself, just decided to unplug it. Milk from the continental breakfast was spoiled. The pool was very murky. One plus was they brought us some fresh milk after throwing out the spoiled. Would never stay there again
Stayed 2 nights in Jun 2023
Response from TownePlace Team on Jun 28, 2023
Thank you for reviewing our property

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from TownePlace Team on Jun 28, 2023
thank you for reviewing our property

2/10 Terrible

toshie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smell so bad
Stayed 4 nights in May 2023
Response from TownePlace Team on May 30, 2023
Thank you for your review, we apologize that your stay was not up to our standard.

10/10 Excellent

Damon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and very nice
Stayed 3 nights in Apr 2023
Response from TownePlace Team on May 19, 2023
Thank you for reviewing our property

2/10 Terrible

Shannon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was horrible, there is no pool, atleast not one that isn’t damaged and unusable, there was a horrible loud sound every few minutes for 45-60 seconds all night long, the entrance doors didn’t lock correctly. The hotel refused to allow us a refund so we could get a different hotel for the weekend and of course Travelocity let the hotel decide and weren’t helpful whatsoever! We had no hot water for over 24 hours and there was literally no breakfast over an hour before breakfast was supposed to be over!
Response from TownePlace on Apr 20, 2023
Thank you for reviewing your stay with us. Our pool is only seasonal and not open in April due to snow and unpredictable weather and our breakfast is open daily until 9am and 9:30 on weekends, I did speak to our F&B team about the one day that breakfast closed 6 minutes early and as soon as the issue with your water was reported it was fixed. thank you again for staying with us and we hope to see you again next time you are in Denver.

10/10 Excellent

Pam

Stayed 1 night in Mar 2023
Response from TownePlace Team on May 19, 2023
Thank you for reviewing our property

10/10 Excellent

karina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2023
Response from TownePlace Team on May 19, 2023
Thank you for reviewing our property

8/10 Good

Katherine A, HOLLIS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first time I stayed at this type of property I have stayed at suite hotels before but this location surpassed them easily the full kitchen with complete stove and oven microwave and dishwasher was incredibly convenient the two bedroom suite with 3 tv's was awesome so much space and privacy it was amazing the pullout couch although was not needed but was a welcome addition to the room the breakfast daily was good hot food with a change daily the only thing this place needs it to update the living room furniture and this place would be outstanding!
Stayed 5 nights in Mar 2023
Response from TownePlace on Mar 16, 2023
Thank you for the kind review of our property. We are looking forward to our upgrade next year too.

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would like a refund for the night I stayed. Room smelled, wifi didn’t work and couldn’t get a hold of anyone. Please call me at 617-593-1509
Stayed 5 nights in Feb 2023
Response from TownePlace Team on Feb 27, 2023
Thank you for taking the time to review our property, I am sorry that you did not enjoy your stay with us. we did shorten your stay, but are unable to refund the 2 nights that were charged because you booked through a third party site. we also offered to move you to a new room and you requested to check out. Once again, I am sorry that your stay was not up to our normal standard and would love to welcome you back to experience the exceptional service that we are accustom to providing

8/10 Good

Ronett

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022
Response from TownePlace Team on Jan 13, 2023
Thank you for the review of our property

4/10 Poor

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
TV not in service,
Stayed 1 night in Dec 2022
Response from TownePlace Team on Dec 28, 2022
I am sorry that your stay was not up to our normal standards

10/10 Excellent

Ashley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just like home
Wonderful place to stay. Like home away from home. Only place I know with a full kitchen. Allows pets too. Just a great place.
Stayed 5 nights in Oct 2022
Response from Czyra Ford, ​Assistant General Manager on Nov 17, 2022
Hello Ashley, Thank you for your response. Our team strives to provide service that exceeds the expectations of our guests. We hope to be able to serve you again on your next visit. Please Keep us in mind and let us know how we can make your stay just as pleasant as before.

8/10 Good

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay.
Rooms were very clean, kitchen felt extremely ready for meal preparation. Overall, my only wish was for a bigger bathroom.
Stayed 2 nights in Sep 2022
Response from TownePlace Team on Oct 16, 2022
Thank you for the kind review of our property, we look forward to having you stay with us again.